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ITRS Geneos vs Packetbeat comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
40th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), IT Infrastructure Monitoring (28th)
Packetbeat
Ranking in Network Monitoring Software
61st
Average Rating
8.0
Reviews Sentiment
2.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.5% compared to the previous year. The mindshare of Packetbeat is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.6%
Packetbeat0.3%
Other99.1%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
Mohammed-Abdelalim - PeerSpot reviewer
Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.
Network analytics have delivered lightweight, integrated visibility for search, observability, and security
Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows. I recall that Packetbeat can cover a limited number of protocols including ICMP, but not as deeply as other solutions. It covers NetFlows and these types of flows, but not at the level of a deep packet capture that you can find in the market where it taps every single packet in the network. Packetbeat is more about bringing statistics about the packets, but it doesn't capture these packets. The development intention of Packetbeat appears to be to provide a window for application monitoring and performance analytics, and for that purpose, it is doing sufficiently well. However, if the vendor has another goal to build a similar network monitoring solution that exists in the market, which is outside of Elastic's business nature, Packetbeat is a sensor that needs to be improved to the level of deep packet capture where it loses no packets in the network. That improvement would take Elastic to another level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The clean and colorful UI and easy to use options like snooze and active times."
"Complete end-to-end monitoring of apps and infrastructure with key performance metrics to identify and reduce transaction latencies."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"Their customer support is first rate."
"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."
"The beauty of Packetbeat is that it is easy, free, and lightweight, while other solutions are expensive and will accumulate a huge amount of data."
"Elastic's scalability, in terms of cluster robustness, is definitely the most valuable feature."
 

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
"We were a little bit confused but once we found out what was needed, it was smooth."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"Not a ten because when the Gateway was very overloaded it was very hard to monitor the alerts, especially for the product services."
"For the last year or two, I've been asking the vendor about the mobile app."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"The scalability of the agent itself could be improved."
"Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows."
 

Pricing and Cost Advice

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Pricing and licensing is based on the requirements."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"You will get the best price if you get a single global deal."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
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Top Industries

By visitors reading reviews
Financial Services Firm
53%
Construction Company
7%
Outsourcing Company
7%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
What is your experience regarding pricing and costs for Packetbeat?
Elastic is pretty cheap for large enterprises but unaffordable for small ones.
What needs improvement with Packetbeat?
Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows. I recall that Packetbeat can cover a limited number of protocols including ICMP...
What is your primary use case for Packetbeat?
I have dealt with all of them: Elasticsearch, Kibana, Logstash, Beats, Elastic Agent, and Fleet, because I need to use all of them to achieve a solution for customers. These solutions are typically...
 

Comparisons

 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Information Not Available
Find out what your peers are saying about ITRS Geneos vs. Packetbeat and other solutions. Updated: August 2026.
910,005 professionals have used our research since 2012.