ITRS Geneos vs Packetbeat comparison

ITRS and Elastic are both solutions in the Network Monitoring Software category. ITRS is ranked #68 with an average rating of 5.0, while Elastic is ranked #66 with an average rating of 8.0. ITRS holds a 0.6% mindshare in NMS, compared to Elastic’s 0.3% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Elastic users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
1,292 Comparison Views

96% willing to recommend

Packetbeat

Read 2 Packetbeat reviews

378 Views
374 Comparison Views

100% willing to recommend

ITRS Geneos

Packetbeat

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Executive Summary

We performed a comparison between ITRS Geneos and Packetbeat based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: January 2026).

Buyer's Guide

Network Monitoring Software

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

68th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (45th)

Packetbeat

Ranking in Network Monitoring Software

66th

Average Rating

8.0

Reviews Sentiment

2.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of Packetbeat is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Packetbeat	0.3%
ITRS Geneos	0.6%
Other	99.1%

Network Monitoring Software

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Mohammed-Abdelalim

Assistant Vice President at QualityKiosk Technologies Pvt. Ltd.

Network analytics have delivered lightweight, integrated visibility for search, observability, and security

Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows. I recall that Packetbeat can cover a limited number of protocols including ICMP, but not as deeply as other solutions. It covers NetFlows and these types of flows, but not at the level of a deep packet capture that you can find in the market where it taps every single packet in the network. Packetbeat is more about bringing statistics about the packets, but it doesn't capture these packets. The development intention of Packetbeat appears to be to provide a window for application monitoring and performance analytics, and for that purpose, it is doing sufficiently well. However, if the vendor has another goal to build a similar network monitoring solution that exists in the market, which is outside of Elastic's business nature, Packetbeat is a sensor that needs to be improved to the level of deep packet capture where it loses no packets in the network. That improvement would take Elastic to another level.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The clean and colorful UI and easy to use options like snooze and active times."

"Tons of default modules which are available out of the box"

More ITRS Geneos pros

"Elastic's scalability, in terms of cluster robustness, is definitely the most valuable feature."

"The beauty of Packetbeat is that it is easy, free, and lightweight, while other solutions are expensive and will accumulate a huge amount of data."

Cons

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

More ITRS Geneos cons

"Packetbeat analyzes specific protocols and is not suitable for full capture of all network traffic and network flows."

"The scalability of the agent itself could be improved."

Pricing and Cost Advice

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The pricing seems reasonable. We're happy enough with it."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

More ITRS Geneos pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

No data available

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What is your experience regarding pricing and costs for Packetbeat?

Elastic is pretty cheap for large enterprises but unaffordable for small ones.

See all answers

What needs improvement with Packetbeat?

I think that the scalability of the agent itself could be improved. It is also a bit limited in terms of capabilities. When a customer needs to customize the collection, I think it's tougher there.

See all answers

What is your primary use case for Packetbeat?

I've been using Packetbeat ( /products/packetbeat-reviews ) for call centers, for logs, for observability, network monitoring, and some search engine optimization.

See all answers

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Product Reports

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Buyer's Guide

Network Monitoring Software

January 2026

Download Packetbeat product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Packetbeat is an open-source real-time application monitoring tool designed to capture network packets and provide insights into application performance and network congestion.

Packetbeat allows IT professionals to monitor network traffic efficiently by collecting and analyzing packets. It provides valuable insights into network latency and helps identify performance issues. It is part of the Elastic Stack, making it easy to integrate with Elasticsearch, Logstash, and Kibana for sophisticated data analysis and visualization. Its open-source nature adds flexibility for customization, catering to specific monitoring needs.

What are the crucial features of Packetbeat?

Real-time packet capture: Enables immediate analysis and monitoring of network packets.
Protocol analysis: Supports analysis of various protocols like HTTP, DNS, and MySQL.
Seamless integration: Works efficiently with other Elastic Stack components.
Open-source: Offers customization and adaptability for IT requirements.

What benefits or ROI should be expected?

Cost efficiency: Leveraging open-source software reduces license costs.
Enhanced visibility: Provides detailed insights into network operations.
Scalability: Can be scaled to monitor expansive networks as needs grow.

In industries like finance and healthcare, where network uptime and data integrity are crucial, Packetbeat is implemented to monitor network performance and troubleshoot issues promptly. Its ability to analyze traffic in real-time ensures that potential bottlenecks are addressed swiftly, maintaining operational efficiency.

Elastic

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Information Not Available

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January 2026

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