We performed a comparison between ITRS Geneos and NETSCOUT nGeniusPULSE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The clean and colorful UI and easy to use options like snooze and active times."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"Tons of default modules which are available out of the box"
"Custom script toolkits"
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The Wi-Fi side needs improvement."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"Mobile phone integration is probably not as rich as it could be."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"The price of the solution could be reduced."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"The GUI interface and dashboards could be more attractive to the customer."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews while NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews. ITRS Geneos is rated 8.2, while NETSCOUT nGeniusPULSE is rated 8.0. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas NETSCOUT nGeniusPULSE is most compared with ThousandEyes, NETSCOUT nGeniusONE, Flowmon , DX Spectrum and ScienceLogic. See our ITRS Geneos vs. NETSCOUT nGeniusPULSE report.
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