We performed a comparison between ITRS Geneos and Nagios XI based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"Tons of default modules which are available out of the box"
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The clean and colorful UI and easy to use options like snooze and active times."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"I can monitor a software made in-house to software of bigger companies."
"It is an open-source platform with valuable features for performance and stability."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The solution is pretty stable."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"Nagios XI is stable."
"The Wi-Fi side needs improvement."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"The main feature that needs work is the Dashboard designer."
"The ITA, the post-incident analytics, could be improved."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"The reporting structure could be more streamlined."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"Open-source software is usually not user-friendly."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
ITRS Geneos is ranked 16th in Network Monitoring Software with 56 reviews while Nagios XI is ranked 6th in Network Monitoring Software with 54 reviews. ITRS Geneos is rated 8.2, while Nagios XI is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and AppDynamics Server Monitoring, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor and Icinga. See our ITRS Geneos vs. Nagios XI report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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