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ITarian vs SuperOps.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITarian
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Patch Management (44th)
SuperOps.ai
Average Rating
7.0
Reviews Sentiment
8.1
Number of Reviews
1
Ranking in other categories
Remote Monitoring and Management (RMM) (13th)
 

Featured Reviews

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Pradip Dey - PeerSpot reviewer
Monitoring tool, user-friendly and interactive but experienced an issue with integration
The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.
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Questions from the Community

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What is your experience regarding pricing and costs for SuperOps.ai?
I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.
What needs improvement with SuperOps.ai?
I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...
What is your primary use case for SuperOps.ai?
We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.
 

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Overview

 

Sample Customers

1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Airbus 6. Allstate 7. Amazon 8. American Express 9. Aon 10. Apple 11. ATT 12. Autodesk 13. Bank of America 14. Barclays 15. Bayer 16. Berkshire Hathaway 17. Boeing 18. BNP Paribas 19. Cisco Systems 20. CocaCola 21. Comcast 22. ConocoPhillips 23. Credit Suisse 24. Dell 25. Disney 26. eBay 27. ExxonMobil 28. FedEx 29. Ford Motor Company 30. General Electric 31. General Motors 32. Google
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