We performed a comparison between Infraon Desk and LiveChat based on real PeerSpot user reviews.
Find out in this report how the two Help Desk Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.Infraon Desk is ranked 39th in Help Desk Software while LiveChat is ranked 34th in Help Desk Software. Infraon Desk is rated 7.6, while LiveChat is rated 9.8. The top reviewer of Infraon Desk writes "Helps us monitor customer ticket SLAs and enables us to understand why SLAs are missed and to improve our processes as a result". On the other hand, the top reviewer of LiveChat writes "We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions". Infraon Desk is most compared with , whereas LiveChat is most compared with . See our Infraon Desk vs. LiveChat report.
See our list of best Help Desk Software vendors and best IT Service Management (ITSM) vendors.
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