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Imprivata OneSign vs Mobile Connect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Imprivata OneSign
Ranking in Single Sign-On (SSO)
12th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Mobile Connect
Ranking in Single Sign-On (SSO)
19th
Average Rating
8.6
Reviews Sentiment
2.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Rohit Yamsani - PeerSpot reviewer
Senior Consultant at HCLSoftware
Single sign-on saves time by seamlessly managing passwords and improving workflow efficiency
What I appreciate best about Imprivata OneSign are the single sign-on and the Confirm ID features. The single sign-on works seamlessly for all the nurses or the end users out there. You just have to log in to the application once and the single sign-on clicks in and works for everyone. Users don't have to manually remember all their passwords. Imprivata OneSign helps by remembering and storing all passwords. The integration capabilities of Imprivata OneSign offer many possibilities, and there are numerous upgrades Imprivata has been implementing. At this point, they are growing rapidly. There are new tools coming out for reporting and generating real-time analysis. Imprivata E-PAM is a new feature that I've been reading about in articles, which is going to help administrator people and enterprise administrator personnel to view real-time records and views for all end customers. Reporting and looking at logs for the users will be seamlessly efficient. I use the reporting tools available in Imprivata OneSign. The admin console itself has a reporting feature, which gives us a list of pre-built templates of reports where you can see how many users have been added, the user policy, the users who have last logged in in specific amounts of days, and the reporting for the EPCS users. There are numerous reporting options available which help with troubleshooting issues. I have seen many benefits from using Imprivata OneSign. It saves substantial time for nurses. As a nurse or doctor, you don't have to spend time remembering passwords or signing into computers. You just need to grab the nearest machine and tap in. You can use the machine anytime if you want. It saves time when dealing with patients. For doctors who might not be tech-savvy, Imprivata OneSign helps them sign in seamlessly.
reviewer2800035 - PeerSpot reviewer
Senior Project Manager at a consultancy with 1-10 employees
Mobile access to calls and records has freed agents’ time but call logs create slowly
Working and getting advice from the Mobile Connect team and the process around it was spot-on. Ruben Opdenakker particularly was very supportive of our ad hoc requests while we were in our POV stage. He was very prompt, and I recommend Mobile Connect to anyone who's looking to implement a similar use case in their organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a service that allows users to sign in to whatever application they are using. This is the most important feature of this solution."
"Imprivata OneSign helps customers minimize their work in remembering passwords and enhances their security."
"It has benefited my organization in the way that it makes it more secure by making it harder to hack."
"I have seen many benefits from using Imprivata OneSign. It saves substantial time for nurses."
"Imprivata supports single sign-on, providing a service that allows users to sign in to whatever application they are using, and the deployment is very quick and not difficult to deploy."
"It has benefited my organization in the way that it makes it more secure by making it harder to hack."
"Working and getting advice from the Mobile Connect team and the process around it was spot-on."
"The most valuable feature of this solution is its ability to answer calls."
"Mobile Connect has significantly improved our operational efficiency by eliminating the need for workers to switch between multiple applications."
 

Cons

"Imprivata OneSign should have a landing page because most customers prefer this feature, which is currently a strong point for competitors."
"I would like for them to make this solution compatible with Mac OS. I would also like for them to provide a portal so that users can easily integrate it with their applications."
"Fast user switching and Citrix integration in Imprivata OneSign could improve. There are many options available for VDI connectivity, but I've seen issues with VDI connectivity and Citrix storefront connectivity."
"I would like for them to make this solution compatible with Mac OS. I would also like for them to provide a portal so that users can easily integrate it with their applications."
"They should have a landing page."
"Salesforce voice call records are not created instantly in the system."
"The solution works well, but it is too expensive."
"My only comment is that I would like more comprehensive documentation regarding the implementation process."
 

Pricing and Cost Advice

"The price is reasonable, it's an affordable solution."
"At the moment, I believe the price is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Healthcare Company
27%
Outsourcing Company
6%
Comms Service Provider
5%
Government
5%
Construction Company
47%
Comms Service Provider
12%
Transportation Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

What needs improvement with Imprivata OneSign?
Fast user switching and Citrix integration in Imprivata OneSign could improve. There are many options available for VDI connectivity, but I've seen issues with VDI connectivity and Citrix storefron...
What is your primary use case for Imprivata OneSign?
I have experience with Imprivata OneSign and Imprivata Confirm ID. For the past three and a half years, I've been using Imprivata OneSign 7.9 and Confirm ID 7.9 versions. The client I'm working wit...
What advice do you have for others considering Imprivata OneSign?
As an end user, it's easy to use Imprivata OneSign. Users don't have to rely much on knowledge to use that tool. It's basic, just an agent that sits on your machine and you shouldn't worry about an...
What needs improvement with Mobile Connect?
Salesforce voice call records are not created instantly in the system. There is a little scope for improvement in that area.
What is your primary use case for Mobile Connect?
The primary use case is that agents can make and receive calls without their desktop on the phone itself and can have access to Salesforce records via the SF One App.
 

Also Known As

OneSign, Imprivata OneSign Authentication Management
Mobile Connect for Amazon Connect
 

Overview

 

Sample Customers

AZ Groeninge, Cambridge University Hospitals NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust, Liverpool Womens NHS Foundation Trust, Mahaska Health Partnership, Phoebe Putney Memorial Hospital, Boulder Community Hospital, City of Marietta, Spencer Hospital, Southwest Washington Medical Center, South Shore Hospital
Information Not Available
Find out what your peers are saying about Imprivata OneSign vs. Mobile Connect and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.