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IDERA SQL Diagnostic Manager for SQL Server vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IDERA SQL Diagnostic Manage...
Ranking in Event Monitoring
11th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
Database Development and Management (13th)
ScienceLogic
Ranking in Event Monitoring
6th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Unified Communications Monitoring (1st), Network Monitoring Software (26th), Server Monitoring (13th), IT Infrastructure Monitoring (21st), IT Operations Analytics (7th), Cloud Monitoring Software (16th), AIOps (8th)
 

Mindshare comparison

As of June 2025, in the Event Monitoring category, the mindshare of IDERA SQL Diagnostic Manager for SQL Server is 1.5%, down from 1.7% compared to the previous year. The mindshare of ScienceLogic is 7.5%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

reviewer2317098 - PeerSpot reviewer
Offers effective monitoring of resources but lacks the ability to connect to an AWS instance and write custom queries.
We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes We've set up alerts to notify us when performance deviates from the baseline we've configured for each resource. So, whenever that happens, we get an alert and can investigate immediately. So,…
Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"Memory and CPU utilization features are good."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"The ability to go back and look at historical data is the most valuable feature."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."
"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."
"The most valuable features of ScienceLogic are AI and machine learning."
"One of the valuable features is rapid dashboards."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
 

Cons

"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"It would helpful if SQL DM could mark when changes are made within the program."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"They should improve their support process and add chat."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic could improve the implementation, it could be made easier."
"The product must educate its strategic partners for deployment."
"There are often bugs in new releases."
"From a performance perspective, it needs to improve a lot."
"I would like to see out-of-the-box standard dashboards for common services."
"Integrating observability and APM monitoring into the overall portfolio would be beneficial."
 

Pricing and Cost Advice

"We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking."
"The pricing is reasonable, it's comparable with the competitors."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"The pricing model for ScienceLogic could improve."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
10%
Computer Software Company
9%
Government
7%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IDERA SQL Diagnostic Manager for SQL Server?
The ability to go back and look at historical data is the most valuable feature.
What needs improvement with IDERA SQL Diagnostic Manager for SQL Server?
One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level. In future releases, I w...
What is your primary use case for IDERA SQL Diagnostic Manager for SQL Server?
We use it mainly for monitoring, including CPU, memory, and disk space, and for troubleshooting purposes.
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...
 

Also Known As

IDERA SQL DM, IDERA SQL Diagnostic Manager
No data available
 

Overview

 

Sample Customers

Padnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about IDERA SQL Diagnostic Manager for SQL Server vs. ScienceLogic and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.