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IBM Watson Real-Time Personalization vs SAS Customer Intelligence 360 comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Watson Real-Time Person...
Ranking in Personalization Engines
24th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (27th)
SAS Customer Intelligence 360
Ranking in Personalization Engines
2nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Marketing Resource Management (7th)
 

Mindshare comparison

As of January 2026, in the Personalization Engines category, the mindshare of IBM Watson Real-Time Personalization is 0.7%, up from 0.3% compared to the previous year. The mindshare of SAS Customer Intelligence 360 is 15.3%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Personalization Engines Market Share Distribution
ProductMarket Share (%)
SAS Customer Intelligence 36015.3%
IBM Watson Real-Time Personalization0.7%
Other84.0%
Personalization Engines
 

Also Known As

No data available
SAS Marketing Operations Management, Assetlink, SAS 360 Engage
 

Overview

 

Sample Customers

Information Not Available
Amway China, DSW