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IBM Turbonomic vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Turbonomic
Ranking in Cloud Management
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (4th), Virtualization Management Tools (3rd), IT Financial Management (1st), IT Operations Analytics (4th), Cloud Analytics (1st), Cloud Cost Management (1st), AIOps (5th)
OpenText Cloud Service Auto...
Ranking in Cloud Management
36th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Cloud Management category, the mindshare of IBM Turbonomic is 5.2%, down from 5.9% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management
 

Featured Reviews

Dan Ambrose - PeerSpot reviewer
Helps visibility, bridges the data gap, and frees up time
We use IBM Turbonomic in a hybrid cloud environment. Although it supports multi-cloud capabilities, we currently operate in a single-cloud setting. Turbonomic offers visibility into our environment's performance, spanning across applications, underlying infrastructure, and protection resources. The visibility and analytics help to bridge the data gap between disparate IT teams such as applications and infrastructure. This is important for awareness collaboration, cost saving, and helping to design and improve our application. Enhanced visibility and data analytics have contributed to a significant reduction in our mean time to resolve. Tools like Turbonomic provide crucial visualization and insights, empowering us to make data-driven decisions instead of relying on assumptions as we did before. This newfound transparency translates to a massive improvement, going from complete darkness to having a clear 100 percent view of the situation. Although our applications are not optimized for the cloud we have seen some improvement in response time. IBM Turbonomic empowers us to achieve more with fewer people thanks to automation. Previously, customers frequently contacted us requesting resource increases to resolve issues. Now, we have a tool that allows us to objectively assess their needs, leading to a deeper understanding of our applications. This solution also generates significant cost savings in the cloud and optimizes hardware utilization within our data centers. Its AI algorithm intelligently allocates servers on hosts, maximizing efficiency without compromising performance. By fine-tuning resource allocation without causing performance bottlenecks, Turbonomic extends the lifespan of existing hardware, postponing the need for new purchases. This effectively stretches our capital expenditure budget. We started to see the benefits of IBM Turbonomic within the first 60 days. IBM is a fantastic partner. Their tech support has been outstanding, and the product itself is excellent - a very solid offering. By automating resource management with Turbonomic, our engineers are freed up to focus on more strategic initiatives like innovation and ongoing organizational projects. Previously, manually adding resources was a time-consuming process that interrupted workflows. Now, automation handles scaling efficiently, saving us thousands of man-hours and significant costs. It has illuminated the need for SetOps. It has highlighted areas of overspending, and the actions we've taken have demonstrated significant cost savings. IBM Turbonomic has positively impacted our overall application performance. IBM Turbonomic has helped reduce both CAPEX and OPEX. It has also significantly reduced cloud build times.
SunpritSingh - PeerSpot reviewer
A user friendly solution that makes it easy to submit and view jobs
The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is. Traditionally, when we use a mainframe system to submit jobs, we have to see the spool or any error we might get in the spool. It is very command-based and uses a green screen, which is not user-friendly. Micro Focus enterprise makes it easy to submit and view jobs. We just have to log into the particular portal, go to the catalog and view any files we want. The same can be said about submitting jobs. We know what JCL we want to submit, give it the path, and then submit it with no command required. It is very user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps us get a consolidated view of all customer spending into a single dashboard, allowing us to identify opportunities to improve their current spending."
"The automation and orchestration components are definitely the best part, as you can tell it what it can do and when, and just let it be."
"The recommendation of the family types is a huge help because it has saved us a lot of money. We use it primarily for that. Another thing that Turbonomic provides us with is a single platform that manages the full application stack and that's something I really like."
"Before implementing Turbonomic, we had difficulty reaching a consensus about VM placement and sizing. Everybody's opinion was wrong, including mine. The application developers, implementers, and infrastructure team could never decide the appropriate size of a virtual machine. I always made the machines small, and they always made them too big. We were both probably wrong."
"I like the analytics that help us optimize compatibility. Whereas Azure Advisor tells us what we have to do, Turbonomic has automation which actually does those things. That means we don't have to be present to get them done and simplifies our IT engineers' jobs."
"Rightsizing is valuable. Its recommendations are pretty good."
"It became obvious to us that there was a lot more being offered in the product that we could leverage to ensure our VMware environment was running efficiently."
"The system automatically sizes and moves resources based on the needs of the applications."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
 

Cons

"I would like Turbonomic to add more services, especially in the cloud area. I have already told them this. They can add Azure NetApp Files. They can add Azure Blob storage. They have already added Azure App service, but they can do more."
"The reporting needs to be improved. It's important for us to know and be able to look back on what happened and why certain decisions were made, and we want to use a custom report for this."
"They have a long road map when we ask for certain things that will make the product better. It takes time, but that's understandable because there are other things that are higher on the priority list."
"Remove the need for special in-house knowledge and development."
"We don't use Turbonomic for FinOps and part of the reason is its cost reporting. The reporting could be much more robust and, if that were the case, I could pitch it for FinOps."
"It can be more agnostic in terms of the solutions that it provides. It can include some other cost-saving methods for the public cloud and SaaS applications as well."
"It sometimes does get false positives. Sometimes, it'll move something when it really wasn't a performance metric. I've seen it do that, but it's pretty much an automated tool for performance. We've only got about 500 virtual machines, so lots of times, I'm able to manage it physically, but it's definitely a nice tool for a larger enterprise that might be managing 2,000 or 3,000 virtual machines."
"Before IBM bought it, the support was fantastic. After IBM bought it, the support became very disappointing."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
 

Pricing and Cost Advice

"It is an endpoint type license, which is fine. It is not overly expensive."
"It's worth the time and money investment if you can afford it."
"The product is fairly priced right now. Given its capabilities, it is excellently priced. We think that the product will become self-funding because we will be able to maximize our resources, which will help us from a capacity perspective. That should save us money in the long run."
"The pricing and licensing are fair. We purchase based on benchmark pricing, which we have been able to get. There are no surprise charges nor hidden fees."
"When we have expanded our licensing, it has always been easy to make an ROI-based decision. So, it's reasonably priced. We would like to have it cheaper, but we get more benefit from it than we pay for it. At the end of the day, that's all you can hope for."
"Everybody tells me the pricing is high. But the ROIs are great."
"I consider the pricing to be high."
"We see ROI in extended support agreements (ESA) for old software. Migration activities seem to be where Turbonomic has really benefited us the most. It's one click and done. We have new machines ready to go with Turbonomic, which are properly sized instead of somebody sitting there with a spreadsheet and guessing. So, my return on investment would certainly be on currency, from a software and hardware perspective."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is set as a percentage of the consumption of some of our customers' services. The ...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting. This helps us get a consolidated view of all customer spending into a single d...
What do you like most about Micro Focus Cloud Service Automation?
The tool's most valuable feature is life cycle management.
What needs improvement with Micro Focus Cloud Service Automation?
OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
What advice do you have for others considering Micro Focus Cloud Service Automation?
We have large customers for OpenText Cloud Service Automation. I rate it a nine out of ten.
 

Also Known As

Turbonomic, VMTurbo Operations Manager
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
China Merchants Bank, Osiatis
Find out what your peers are saying about IBM Turbonomic vs. OpenText Cloud Service Automation and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.