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IBM Turbonomic vs OpenText Cloud Service Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Turbonomic
Ranking in Cloud Management
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
205
Ranking in other categories
Cloud Migration (5th), Virtualization Management Tools (5th), IT Financial Management (1st), IT Operations Analytics (11th), Cloud Analytics (1st), Cloud Cost Management (1st), AIOps (16th)
OpenText Cloud Service Auto...
Ranking in Cloud Management
40th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Management category, the mindshare of IBM Turbonomic is 4.1%, down from 5.7% compared to the previous year. The mindshare of OpenText Cloud Service Automation is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management Mindshare Distribution
ProductMindshare (%)
IBM Turbonomic4.1%
OpenText Cloud Service Automation1.2%
Other94.7%
Cloud Management
 

Featured Reviews

reviewer1446966 - PeerSpot reviewer
Senior Systems Engineer at a university with 1,001-5,000 employees
The solution reduced our operational expenditures and is able to identify points before we even noticed them
The management interface seems to be designed for high-resolution screens. Somebody with a smaller-resolution screen might not like the web interface. I run a 4K monitor on it, so everything fits on the screen. With a lower resolution like 1080, you need to scroll a lot. Everything is in smaller windows. It doesn't seem to be designed for smaller screens. When I change the resolution to 1080, I only see half of what I would on my big 4K monitor. It would be annoying to have to scroll to see the flow chart. They have a flow chart that goes top to bottom like a tree. On a lower resolution, it might be nice if that scrolls horizontally because it's long, narrow, and tall. It's only three icons wide, but it's 15 icons tall. I think it would be helpful to have the ability to change that for a smaller screen and customize the widget.
reviewer2311353 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Comes with life cycle management features but needs improvement in installation
The tool's most valuable feature is life cycle management.  OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.  I have been working with the product for three to five years.  I rate the product's stability an eight out of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Turbonomic has, to an extent, helped us grow our VM environment without us having to buy new hardware."
"Customer Service: Probably the best customer service I have ever encountered."
"We can manage multiple environments using a single pane of glass, which is something that I really like."
"Better than DRS to load balance VMs across hosts, allowing us to release 30% more computing resources."
"Cost savings is a significant benefit, especially with our AWS computing."
"Automation options for moving and resizing VMs as necessary have been crucial for our environment's performance."
"It is like we hired a junior system admin that works 24 hours a day to keep our environment in top form."
"It helps us stay on top of the health of our virtual infrastructure, make near-real-time decisions on how to fine-tune and adjust our infrastructure, and lets us be proactive in our approach."
"The tool's most valuable feature is life cycle management."
"We really look at infrastructure as a service as the major trend in IT, at least for a service provider like us, for the next 3 to 4 years, so we really want to have a precise, clearly defined, but very dynamic and flexible private cloud where we can easily provision and deploy infrastructure as a service to our end customers."
"The most valuable feature of Micro Focus Cloud Service is how user-friendly the solution is."
"These products let us integrate multiple tools together and help to automate the processes by cutting down time and effort through the modules and reusable contents."
"Scalability is the most valuable feature to us."
"The ability to tie the pieces together, supporting multiple providers across both HPE and non-HPE products, is crucial in a heterogeneous environment composed of many different commercial and in-house developed components."
"The tool's most valuable feature is life cycle management."
"The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."
 

Cons

"Since Turbonomic can do so much, it can be a complex system to look at for one that haven’t laid eyes on it before."
"The dashboard is too basic, could use more details."
"Occasionally after changes in our environment, we often needed to restart the Tomcat service on the instance."
"We wish Nimble was available as a storage provider."
"We would like to see VMTurbo develop more application-specific modules that give us additional visibility into the end-user experience."
"GUI interface is not as slick as VMware."
"I seem to find a new bug with each new version."
"It would be great if Turbonomic allowed us to get the report for VM with RDM with its compatibility mode."
"I haven't found very user friendly things, some are a little tricky."
"Deployment has been extremely painful for the production environment. This was mostly due to the decision to use our internal Microsoft-based Certificate Authority (CA)."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
"I would like fewer restrictions as a software tester."
"I would like fewer restrictions as a software tester."
"I’d like to see better monitoring visibility. We have to rely on HPE Technical Services to tell us when those challenges and problems occur."
"OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."
 

Pricing and Cost Advice

"I know there have been some issues with the billing, when the numbers were first proposed, as to how much we would save. There was a huge miscommunication on our part. Turbonomic was led to believe that we could optimize our AWS footprint, because we didn't know we couldn't. So, we were promised savings of $750,000. Then, when we came to implement Turbonomic, the developers in AWS said, "Absolutely not. You're not putting that in our environment. We can't scale down anything because they coded it." Our AWS environment is a legacy environment. It has all these old applications, where all the developers who have made it are no longer with the company. Those applications generate a ton of money for us. So, if one breaks, we are really in trouble and they didn't want to have to deal with an environment that was changing and couldn't be supported. That number went from $750,000 to about $450,000. However, that wasn't Turbonomic's fault."
"I'm not involved in any of the billing, but my understanding is that is fairly expensive."
"When we have expanded our licensing, it has always been easy to make an ROI-based decision. So, it's reasonably priced. We would like to have it cheaper, but we get more benefit from it than we pay for it. At the end of the day, that's all you can hope for."
"It's worth the time and money investment if you can afford it."
"If you're a super-small business, it may be a little bit pricey for you... But in large, enterprise companies where money is, maybe, less of an issue, Turbonomic is not that expensive. I can't imagine why any big company would not buy it, for what it does."
"Price is a big one. VMTurbo was very competitively priced."
"The pricing and licensing are fair. We purchase based on benchmark pricing, which we have been able to get. There are no surprise charges nor hidden fees."
"Licensing is per socket, so load up on the cores rather than a lot of lower core CPUs."
"OpenText Cloud Service Automation's pricing is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
9%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise57
Large Enterprise147
By reviewers
Company SizeCount
Small Business1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
It offers different scenarios. It provides more capabilities than many other tools available. Typically, its price is set as a percentage of the consumption of some of our customers' services. The ...
What needs improvement with Turbonomic?
The implementation could be enhanced.
What is your primary use case for Turbonomic?
We use IBM Turbonomic to automate our cloud operations, including monitoring, consolidating dashboards, and reporting. This helps us get a consolidated view of all customer spending into a single d...
Ask a question
Earn 20 points
 

Also Known As

Turbonomic, VMTurbo Operations Manager
Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
China Merchants Bank, Osiatis
Find out what your peers are saying about IBM Turbonomic vs. OpenText Cloud Service Automation and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.