Try our new research platform with insights from 80,000+ expert users

IBM SevOne Network Performance Management (NPM) vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
Sentiment score
7.0
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
 

Customer Service

Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
Sentiment score
7.1
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
I would rate their technical support as nine out of ten.
 

Scalability Issues

Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
It is suitable for small, medium, and enterprise-level companies.
The technical support from ManageEngine is very good.
 

Stability Issues

Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
Sentiment score
7.6
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
 

Room For Improvement

IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
 

Setup Cost

IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
The price is suitable from a perspective of different pricing options.
 

Valuable Features

IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Log Management
48th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (45th), Server Monitoring (19th), IT Infrastructure Monitoring (44th), Cloud Monitoring Software (30th)
ManageEngine Log360
Ranking in Log Management
22nd
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (11th)
 

Mindshare comparison

As of June 2025, in the Log Management category, the mindshare of IBM SevOne Network Performance Management (NPM) is 0.4%, up from 0.3% compared to the previous year. The mindshare of ManageEngine Log360 is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.
report
Use our free recommendation engine to learn which Log Management solutions are best for your needs.
859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
15%
Computer Software Company
13%
Legal Firm
6%
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
 

Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. ManageEngine Log360 and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.