IBM SevOne Network Performance Management (NPM) vs Ixia Hawkeye comparison

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Executive Summary

We performed a comparison between IBM SevOne Network Performance Management (NPM) and Ixia Hawkeye based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system.""We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem.""The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely.""Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks.""The out of the box reports and workflows are pretty good and they meet our requirements well.""One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications.""Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic.""The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."

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"Our customer was happiest with the price of this product."

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Cons
"The reporting of NMS is good, but it could be better.""The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered.""Would benefit with the addition of AI modules for proactive data insights.""We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight.""You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance.""The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages""With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information.""The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."

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"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

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Pricing and Cost Advice
  • "The pricing has been fair."
  • "Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
  • "The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
  • "Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
  • "There are different options available for licensing, with the per-device option being more expensive but more flexible."
  • "A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
  • "For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."
  • More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The… more »
    Top Answer:Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level… more »
    Top Answer:One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like… more »
    Top Answer:Our customer was happiest with the price of this product.
    Top Answer:Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers. This impacts technical support because once you have to contact the vendor… more »
    Top Answer:We are a solution provider and Ixia Hawkeye is one of the products that we implement for our customers. We have a customer in Central America that is in the telco industry and needed to have greater… more »
    Ranking
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    3,393
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    20
    Average Words per Review
    1,953
    Rating
    8.2
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    1,698
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    Average Words per Review
    476
    Rating
    10.0
    Comparisons
    Also Known As
    SevOne
    Learn More
    Overview

    The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

    Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

    For further information, please visit www.ibm.com/cloud/sevo...



    Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.
    Offer
    Learn more about IBM SevOne Network Performance Management (NPM)
    Learn more about Ixia Hawkeye
    Sample Customers
    ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
    EMA
    Top Industries
    REVIEWERS
    Comms Service Provider37%
    Media Company11%
    Financial Services Firm11%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Financial Services Firm9%
    Comms Service Provider8%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider14%
    Financial Services Firm12%
    Government12%
    Company Size
    REVIEWERS
    Small Business6%
    Midsize Enterprise12%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise13%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise9%
    Large Enterprise72%
    Buyer's Guide
    IT Infrastructure Monitoring
    November 2022
    Find out what your peers are saying about Datadog, Zabbix, LogicMonitor and others in IT Infrastructure Monitoring. Updated: November 2022.
    653,584 professionals have used our research since 2012.

    IBM SevOne Network Performance Management (NPM) is ranked 7th in IT Infrastructure Monitoring with 20 reviews while Ixia Hawkeye is ranked 27th in IT Infrastructure Monitoring with 1 review. IBM SevOne Network Performance Management (NPM) is rated 8.2, while Ixia Hawkeye is rated 10.0. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support". On the other hand, the top reviewer of Ixia Hawkeye writes "Priced-well, easy to scale, stable, and straightforward to set up". IBM SevOne Network Performance Management (NPM) is most compared with SolarWinds NPM, Zabbix, IBM QRadar, Fortinet FortiAnalyzer and Splunk, whereas Ixia Hawkeye is most compared with Gigamon, ThousandEyes, Zabbix, Huawei eSight and NETSCOUT nGeniusONE.

    See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.