We performed a comparison between IBM SevOne Network Performance Management (NPM) and Ixia Hawkeye based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, LogicMonitor and others in IT Infrastructure Monitoring."We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"Another useful feature is that SevOne gives you real-time insights into your network performance. It polls every five minutes. That is important for our customers because there are some network teams that are always monitoring their networks."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"Our customer was happiest with the price of this product."
"The reporting of NMS is good, but it could be better."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"Would benefit with the addition of AI modules for proactive data insights."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"You need to plan integrations. That has been the biggest bug with SevOne so far. For the things that SevOne pulls directly, those are easy to understand, modify, and put into the database. For things that need to use the Universal Collector or xStats, you need to plan that stuff well in advance."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
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IBM SevOne Network Performance Management (NPM) is ranked 7th in IT Infrastructure Monitoring with 20 reviews while Ixia Hawkeye is ranked 27th in IT Infrastructure Monitoring with 1 review. IBM SevOne Network Performance Management (NPM) is rated 8.2, while Ixia Hawkeye is rated 10.0. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support". On the other hand, the top reviewer of Ixia Hawkeye writes "Priced-well, easy to scale, stable, and straightforward to set up". IBM SevOne Network Performance Management (NPM) is most compared with SolarWinds NPM, Zabbix, IBM QRadar, Fortinet FortiAnalyzer and Splunk, whereas Ixia Hawkeye is most compared with Gigamon, ThousandEyes, Zabbix, Huawei eSight and NETSCOUT nGeniusONE.
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