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IBM Robotic Process Automation (RPA) vs UiPath comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Robotic Process Automation (RPA) and UiPath based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Robotic Process Automation (RPA) vs. UiPath report (Updated: August 2022).
633,572 professionals have used our research since 2012.
Q&A Highlights
Question: IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?
Answer: Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being.""If you have a business process, and once you have automated that process, you have a readily available workflow in place.""The solution is scalability.""I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents.""The quality is great! It's very strong and has a very strong platform.""IBM Robotic Process Automation is very easy to use."

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"The process design work and the workflow management and the custom templates, those features are the most valuable to us right now.""UiPath saves costs for our customers’ organizations. That would just be the cost savings from RPA bots. I haven't really dug into the cost savings of the ancillary products, however. I know that one of my clients is using the test suite now after I had built a proof of concept for it, and they've fully implemented it. I'm sure there's going to be a lot of cost savings there as well.""There is a recording feature that copies each step of a task. You can automate every process via this recording. It's a cool feature that helps you define the variables.""The speed is much better because we're doing it on the cloud. With other solutions there were network problems, but in UiPath I have found that network connectivity is much stronger when transferring data from the back end to the front end. It is much faster.""The UiPath website has a lot of information and the Academy offers a lot of courses. I heard from different people in different industries and markets that this is the best solution. It's worth a try. There is more work in the beginning when you are getting it set up. But there are a lot of benefits, and you don't have to wait months and months to see them. You can start seeing the benefits early on.""The ability to follow and orchestrate what the robots are doing has been very valuable. I've been working on the automation hub because that's the next step after our test case of five robotic implementations. So, it is orchestrated to see how they're doing.""The tenant concept, where you can have everyone working in their own space, is valuable.""The most valuable aspect of UiPath is the fact that it's a low-code platform. Being able to use a low-code platform really lowers the barrier entry of introducing automation. Normally, you fill in a request to go to IT to get a development resource allocated, and then you spend six months trying to do a project. Because UiPath is a bit of a platform, you can quickly, within weeks, start to knock off automation and get it checked and then successfully deployed. The low-code development environment is key for us."

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Cons
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes.""Stability could be better.""IBM Robotic Process Automation should be more stable.""The time it takes for approvals, and risk analysis could be faster.""We would like a decreased need for customer support.""This RPA should be under the umbrella of BPM. This is what the future should be."

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"Sometimes, in my experience, Picture In Picture is a bit buggy. It takes over your control, then the controls get mixed. That is one of few issues that I have found.""The UiPath solution doesn't currently provide unique testing for mobile devices.""While UiPath Studio helps speed up the cost of digital transformation, in a way, it requires expensive or complex application upgrades or IT support, as it needs an entire setup. That setup requires support from different departments, and that comes with a cost.""Most of our PDFs are scanned PDFs and the OCR does not always capture all the information correctly. That's why the document understanding feature will be good for us.""In UiPath they should improve the input and outputs of processes. I found it very complicated.""We aren't scaling up UiPath because it doesn't provide a satisfactory way to log and monitor data. Instead, we use other tools like Automation Anywhere for large-scale operations in our production environment. We're building solutions that can handle a huge amount of data so we can monitor real-time issues. I don't think UiPath solves that case for us.""When the Orchestrator got upgraded and UiPath didn't get upgraded, we started getting errors regarding the managed packages; the packages were not getting upgraded.""The product could be made a little less glitchy. Specifically, when too many users are working at the same time, it hangs a little bit here and there."

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Pricing and Cost Advice
  • "IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
  • "The license is paid annually."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

  • "The pricing is okay, but I recommend to build a business case before going live. Ensure that you really use the license and building the robot makes sense. Try to think of multiple use cases, because one license can be used for several robots."
  • "It is important for whatever we implement that it's cost effective in a sense that the robots will replace some human time. If human time costs less than the robot, then that's not a good deal."
  • "The pricing is average; it is not too high nor too low."
  • "The pricing is good compared to other software. Based on the features that UiPath is providing, and the community support, the price is reasonable."
  • "The licensing system is something that needs to be improved."
  • "The licensing is close to optimum; however, there is room for improvement in both the cost and flexibility of the licenses."
  • "If you want to start doing RPA, I think you should definitely go with UiPath because it has the Community edition. You can just install it and check whether or not your process works fine with UiPath. It will be an attended bot, but you can form an idea whether your bot can easily be automated."
  • "It is cost-effective and has an affordable price."
  • More UiPath Pricing and Cost Advice →

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    Answers from the Community
    Walter Sitoe
    Daniel Robus - PeerSpot reviewerDaniel Robus
    Real User

    My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? 


    If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. 


    If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems. 


    I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.

    Willem De Jongh - PeerSpot reviewerWillem De Jongh
    User

    RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Every day a new platform is being introduced. You should check whether you want to automate the simple process(es), that does not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source needs to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to solve the issue of the requester autonomously.


    Can you start really small, through a consumption model, or implement the full-blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.


    How are the processes implemented, how much can be done drag&drop and how much needs complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available? Does it include ETL, AI/ML, API, or OCR as standard, optional or integrated with as part of the platform?


    Many technical and business factors come into play and should be reviewed before even looking at a platform.

    Celestine - PeerSpot reviewerCelestine
    Real User

    If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations. 

    Yasser - PeerSpot reviewerYasser
    Real User

    You don't need anything else to use besides UiPath. 


    The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath. 


    Good luck!

    Jack Frano - PeerSpot reviewerJack Frano
    Reseller

    Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems. 


    I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.  

    Questions from the Community
    Top Answer:IBM Robotic Process Automation is very easy to use.
    Top Answer:Stability could be better. It also gets difficult with every new version of Java or every new version of Windows.
    Top Answer:We use RPA to test mainframe solutions because they never change.
    Top Answer:I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work with… more »
    Top Answer:Yes, Attended Bots  which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
    Top Answer:Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌… more »
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    Also Known As
    IBM RPA
    Learn More
    Overview

    IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

    Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

    UiPath is a popular RPA tool that helps users automate manual and redundant tasks as well as other business processes. The platform is open-source, and is most commonly used for performing PDF automation, web automation, Citrix automation, and Windows desktop automation.

    UiPath Offers:

    • Stability
    • Scalability
    • Flexibility
    • High-performance
    • Ease of use
    • Security

    UiPath Valuable Features

    UiPath includes a solid set of unique features, including:

    Robotic enterprise framework, extensive library of activities, automation hub, process mining, task mining, task capture, studio, studio X, integration service, IntelliSense, Automation Cloud Platform, Orchestrator, test suite, insights, data service, AI fabric, documented understanding model, easy building of building automations, enterprise-level governance for APIs, server-side triggers to start automated processes, database communication, scraping, PDF functions, simplified authentication​, and Marketplace templates.

    UiPath Benefits

    Some of the benefits of using UiPath include:

    • Little to no code needed: You can easily develop automations and automation-powered applications without prior coding knowledge.

    • Increased productivity: Skilled AI robots facilitate more efficiency and lead to better customer satisfaction.

    • Speed: You can automate more processes, faster, with drag-and-drop AI and ready-to-go templates available through Marketplace.

    • Supports different processes: Regardless of which processes you need to run, UiPath provides different types of robots (attended, unattended, or hybrid) to accommodate your needs.

    • Faster ROI: Benefit from an increased ROI with UiPath’s automated end-to-end, enterprise-wide solution.

    • Community-centric: It offers a free trial in its community edition with active community support, tutorials and tips.

    • Cost-effectiveness: This tool is cost-effective because there are minimal operational costs.

    UiPath Components

    UiPath includes the following components:

    • UiPath Studio: This component uses visual aids such as diagrams and flowcharts to design automation processes. It also involves the coding and sequencing of these processes. It consists of Graphical User Interface (GUI) buttons, drag and drop features, and pre-built templates.

    • UiPath Robot: In this component, multiple bots are deployed to execute the automation processes using predefined rules.

    • UiPath Orchestrator: This component functions as a web-based application that schedules, deploys, and manages processes.

    Reviews from Real Users:

    "It is a very simple tool to work with for anybody. Simplicity is the best in UiPath. It also has the best community support. If we are looking for any solution, we can directly reach out to UiPath at any point in time." - Milan B., Senior Specialist Application Architecture and Developer at a tech services company

    "The artificial intelligence and document understanding features are very good and have been helpful when it comes to processing handwritten or unstructured, especially when there is a high volume and it is repetitive." - Harshad J., Senior RPA Developer at Capita

    “This has enabled employees to focus on higher-value work that involves human-base interaction. This saved the client money and provided a recruitment benefit." - Rahul S., RPA Assistant Manager at PwC India

    "The interface is intuitive and very user-friendly." - Jorge M.C., Robotic Process Automation Consultant at a tech services company

    “I can manage everything within one platform, which is either a UiPath Intelligent Automation platform or UiPath Cloud. This is very important. Because if I have multiple systems, then I need multiple stakeholders to manage, upgrade, and maintain them." - Manager and Lead - Digital Center of Excellence at a consultancy

    Offer
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    Sample Customers
    The Hanover Insurance Group
    Airbus, Bank of America, Berkshire Hathaway, Chevron, CVS Health, DHL, General Electric, Google, Lufthansa, NASA, NTT, Orange, Philips, Singtel, Spotify, The Home Depot, Toyota, Uber, United Airlines, UnitedHealth Group, Wells Fargo
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider17%
    Financial Services Firm11%
    Government8%
    REVIEWERS
    Financial Services Firm21%
    Computer Software Company11%
    Manufacturing Company7%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider15%
    Financial Services Firm10%
    Energy/Utilities Company6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise7%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise62%
    REVIEWERS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise16%
    Large Enterprise67%
    Buyer's Guide
    IBM Robotic Process Automation (RPA) vs. UiPath
    August 2022
    Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. UiPath and other solutions. Updated: August 2022.
    633,572 professionals have used our research since 2012.

    IBM Robotic Process Automation (RPA) is ranked 8th in Robotic Process Automation (RPA) with 6 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 171 reviews. IBM Robotic Process Automation (RPA) is rated 8.6, while UiPath is rated 8.6. The top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". IBM Robotic Process Automation (RPA) is most compared with Automation Anywhere (AA), Microsoft Power Automate, Blue Prism, IBM Datacap and WinAutomation by Softomotive, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Kofax RPA. See our IBM Robotic Process Automation (RPA) vs. UiPath report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.