We performed a comparison between IBM Robotic Process Automation (RPA) and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"The solution is scalability."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"The quality is great! It's very strong and has a very strong platform."
"IBM Robotic Process Automation is very easy to use."
"The process design work and the workflow management and the custom templates, those features are the most valuable to us right now."
"UiPath saves costs for our customers’ organizations. That would just be the cost savings from RPA bots. I haven't really dug into the cost savings of the ancillary products, however. I know that one of my clients is using the test suite now after I had built a proof of concept for it, and they've fully implemented it. I'm sure there's going to be a lot of cost savings there as well."
"There is a recording feature that copies each step of a task. You can automate every process via this recording. It's a cool feature that helps you define the variables."
"The speed is much better because we're doing it on the cloud. With other solutions there were network problems, but in UiPath I have found that network connectivity is much stronger when transferring data from the back end to the front end. It is much faster."
"The UiPath website has a lot of information and the Academy offers a lot of courses. I heard from different people in different industries and markets that this is the best solution. It's worth a try. There is more work in the beginning when you are getting it set up. But there are a lot of benefits, and you don't have to wait months and months to see them. You can start seeing the benefits early on."
"The ability to follow and orchestrate what the robots are doing has been very valuable. I've been working on the automation hub because that's the next step after our test case of five robotic implementations. So, it is orchestrated to see how they're doing."
"The tenant concept, where you can have everyone working in their own space, is valuable."
"The most valuable aspect of UiPath is the fact that it's a low-code platform. Being able to use a low-code platform really lowers the barrier entry of introducing automation. Normally, you fill in a request to go to IT to get a development resource allocated, and then you spend six months trying to do a project. Because UiPath is a bit of a platform, you can quickly, within weeks, start to knock off automation and get it checked and then successfully deployed. The low-code development environment is key for us."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"Stability could be better."
"IBM Robotic Process Automation should be more stable."
"The time it takes for approvals, and risk analysis could be faster."
"We would like a decreased need for customer support."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"Sometimes, in my experience, Picture In Picture is a bit buggy. It takes over your control, then the controls get mixed. That is one of few issues that I have found."
"The UiPath solution doesn't currently provide unique testing for mobile devices."
"While UiPath Studio helps speed up the cost of digital transformation, in a way, it requires expensive or complex application upgrades or IT support, as it needs an entire setup. That setup requires support from different departments, and that comes with a cost."
"Most of our PDFs are scanned PDFs and the OCR does not always capture all the information correctly. That's why the document understanding feature will be good for us."
"In UiPath they should improve the input and outputs of processes. I found it very complicated."
"We aren't scaling up UiPath because it doesn't provide a satisfactory way to log and monitor data. Instead, we use other tools like Automation Anywhere for large-scale operations in our production environment. We're building solutions that can handle a huge amount of data so we can monitor real-time issues. I don't think UiPath solves that case for us."
"When the Orchestrator got upgraded and UiPath didn't get upgraded, we started getting errors regarding the managed packages; the packages were not getting upgraded."
"The product could be made a little less glitchy. Specifically, when too many users are working at the same time, it hangs a little bit here and there."
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IBM Robotic Process Automation (RPA) is ranked 8th in Robotic Process Automation (RPA) with 6 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 171 reviews. IBM Robotic Process Automation (RPA) is rated 8.6, while UiPath is rated 8.6. The top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". On the other hand, the top reviewer of UiPath writes "Starts ready-to-use, has good tools for developers, facilitates optimization of existing processes for significant time saving ". IBM Robotic Process Automation (RPA) is most compared with Automation Anywhere (AA), Microsoft Power Automate, Blue Prism, IBM Datacap and WinAutomation by Softomotive, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Kofax RPA. See our IBM Robotic Process Automation (RPA) vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment?
If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution.
If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems.
I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.
RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Every day a new platform is being introduced. You should check whether you want to automate the simple process(es), that does not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source needs to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to solve the issue of the requester autonomously.
Can you start really small, through a consumption model, or implement the full-blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.
How are the processes implemented, how much can be done drag&drop and how much needs complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available? Does it include ETL, AI/ML, API, or OCR as standard, optional or integrated with as part of the platform?
Many technical and business factors come into play and should be reviewed before even looking at a platform.
If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations.
You don't need anything else to use besides UiPath.
The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath.
Good luck!
Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems.
I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.