IBM Robotic Process Automation (RPA) vs OpenText Robotic Process Automation comparison

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Executive Summary

We performed a comparison between IBM Robotic Process Automation (RPA) and OpenText Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities.""The initial setup is very easy.""It is a good tool for automation.""We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath.""The solution is very user-friendly.""If you have a business process, and once you have automated that process, you have a readily available workflow in place.""The solution’s performance is good.""The quality is great! It's very strong and has a very strong platform."

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"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."

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Cons
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes.""The time it takes for approvals, and risk analysis could be faster.""Capturing GUI operations is very easy, but capturing IBM Logistics automation is hard. It does not always work with browsers or automotive applications like SAP.""Needs better integration with artificial intelligence or with machine-learning.""We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities.""One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time.""I would like to improve the efficiency of this solution and the Surface Level Agreement.""The product must be promoted more."

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"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."

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Pricing and Cost Advice
  • "IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
  • "The license is paid annually."
  • "The product has a yearly licensing fee."
  • "The pricing is reasonable for this solution."
  • "I rate the pricing ten out of ten. So, the pricing is very good for me."
  • "The product is reasonably priced compared to other tools."
  • "There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."
  • "IBM RPA is cheaper than other tools."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

  • "The pricing model is very straightforward. You can have a one-year or three-year subscription. You pay for each robot that you want to use simultaneously. If you want, you can install 50 robots and get 50 licenses. If you want to use only one robot at a time, you just need one license. For each license, you pay around 10% or 15% to support. You pay for the license, and you pay a small percentage of the cost of the license for support. This is their licensing model, which is very easy to understand."
  • More OpenText Robotic Process Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Integrating the tool with SAP, EBS, or other ERPs is easy.
    Top Answer:The product must be promoted more. There are no promotions.
    Top Answer:We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.
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    Also Known As
    IBM RPA
    Micro Focus Robotic Process Automation, Micro Focus RPA
    Learn More
    Overview

    IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

    Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

    Robotic Process Automation (RPA) technology creates digital factories to automate and integrate any repetitive administrative task in order to take the mundane out of work. Micro Focus test automation solutions offer tools that allow companies to easily create bots to automate rule-driven business processes.

    Sample Customers
    The Hanover Insurance Group
    Information Not Available
    Top Industries
    REVIEWERS
    Computer Software Company44%
    Financial Services Firm11%
    Pharma/Biotech Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Educational Organization8%
    Government8%
    VISITORS READING REVIEWS
    Financial Services Firm27%
    Computer Software Company13%
    Manufacturing Company12%
    Comms Service Provider10%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise8%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise8%
    Large Enterprise77%
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    768,578 professionals have used our research since 2012.

    IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while OpenText Robotic Process Automation is ranked 35th in Robotic Process Automation (RPA). IBM Robotic Process Automation (RPA) is rated 8.2, while OpenText Robotic Process Automation is rated 8.0. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of OpenText Robotic Process Automation writes "It lets us automate almost anything and is very easy to work with". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas OpenText Robotic Process Automation is most compared with UiPath and Blue Prism.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.