We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution...It is a scalable solution."
"It's really simple and has a flexible interface."
"The product is very good at incident response."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The solution is easy to use."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The solution is very easy to use."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"The most valuable features are the threat-hunting and the batch console."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
"The response time of the support is an area of concern where improvements are required."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The tool needs to improve its documentation on license scripts."
"The implementation could be a bit simpler."
"The product must provide more integration with other tools."
"The integration could be improved so that it is easy to integrate with other solutions."
"The product needs a bit more development."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The solution's support could be improved."
"The cloud console has a lot of bugs and issues in the analysis part."
"Additionally, it is complex to use, and the pricing should be improved."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"The solution can only handle about 500 bans or blocks."
"The threat intelligence feed could use some fine tweaking."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. IBM Resilient is rated 7.6, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and IBM Cloud Pak for Security, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Splunk SOAR and Palo Alto Networks Cortex XSOAR. See our IBM Resilient vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors.
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