We performed a comparison between IBM Maximo and IFS Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has a powerful audit combination that helps achieve high accuracy."
"The incident management feature is good because it allows you to keep track of and classify issues."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"We can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"Work order management and scalability enables the businesses' needs to be met."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"We were able to scale perfectly."
"IFS Applications is an all-in-one solution for finance, accounting, and production."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product."
"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"The most valuable feature is the distribution module."
"We could quickly understand what was going on and what the customer wanted to do."
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"The latest version is slow due to the power it requires."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"You can get lost using the application"
"There are always ways to improve and make things better."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."
"The solution needs to improve its documentation and user-friendliness."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"There are certain digital features that need to be incorporated, such as IOP."
"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."
"Technical support could be improved."
IBM Maximo is ranked 1st in Enterprise Asset Management with 23 reviews while IFS Cloud Platform is ranked 2nd in Enterprise Asset Management with 29 reviews. IBM Maximo is rated 8.0, while IFS Cloud Platform is rated 7.8. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". IBM Maximo is most compared with ServiceNow, NetSuite ERP, JIRA Service Management, ABB Ability Asset Suite EAM and Oracle Enterprise Asset Management, whereas IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and ServiceNow. See our IBM Maximo vs. IFS Cloud Platform report.
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