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IBM DOORS Next vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
IBM DOORS Next shortens project completion times and possibly reduces costs by easing reporting for frequently audited companies.
Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
 

Customer Service

Sentiment score
7.1
IBM DOORS Next offers generally efficient customer service, with knowledgeable support, though resolution delays vary by issue complexity.
Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
We are happy with the technical support from IBM.
 

Scalability Issues

Sentiment score
7.4
IBM DOORS Next efficiently handles large-scale projects and complex data, supporting scalability and is appreciated for improved document management.
Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
The whole company, at least the development department, used the solution.
 

Stability Issues

Sentiment score
6.8
IBM DOORS Next stability varies, with some initial setup issues, but many report stability after resolving infrastructure challenges.
Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
 

Room For Improvement

IBM DOORS Next struggles with stability, user interface issues, limited integration, outdated features, and slow support response times.
Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
In my opinion, IBM DOORS Next does not have any Agile support, and that is why for requirement analysis, IBM DOORS Next is correct, but for someone who is working in an Agile process, IBM DOORS Next is not the solution because it is not integrated into the Agile working process.
 

Setup Cost

IBM DOORS Next is costly with complex licensing but valued for its support, despite limited future development speculation.
Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
I give eight points only because the price is a bit high.
 

Valuable Features

IBM DOORS Next provides traceability, integration, and scalability, with features like artifact linking, versioning, and web-based efficient management.
Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
We were able to define well-structured requirements with links, and it was similar to using a Word document.
The solution has easy operation, is user-friendly, easily understood, and has better tracking for requirement management.
 

Categories and Ranking

IBM DOORS Next
Ranking in Application Requirements Management
5th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Jira
Ranking in Application Requirements Management
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Project Management Software (1st)
 

Mindshare comparison

As of June 2025, in the Application Requirements Management category, the mindshare of IBM DOORS Next is 9.1%, up from 8.0% compared to the previous year. The mindshare of Jira is 15.5%, down from 15.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Requirements Management
 

Featured Reviews

Roger Trackwell - PeerSpot reviewer
An industry-leading tool to demonstrate traceability between requirements, with valuable features for tailoring modules and managing several thousand requirements
The biggest thing is that it shows cradle to grave traceability between the initial parent requirement and the lowest level, or what we call a CID, a critical item development spec. You can establish your verification plans in DOORS, and then as you get test results, you can put them in DOORS as a link or as a pointer to where that specific test resides on a company database. Then you can also write compliance rationale and add a column for coding, like pass, fail, green, yellow, red, meets, does not meet, partially meets, or whatever scoring criteria you want to use. Like I said, the best thing about it is that it provides you that visibility of your verification, allowing you to know how close you are to your pre-production activities, prototyping, go ahead, or whatever it is.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
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Top Industries

By visitors reading reviews
Manufacturing Company
22%
Aerospace/Defense Firm
9%
Government
8%
Computer Software Company
7%
Educational Organization
38%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Rational DOORS Next Generation?
The tool's most valuable feature is displaying requirements in a tabular format. This means you can see everything laid out in columns and rows. It is more aesthetic compared to other tools. The tr...
What is your experience regarding pricing and costs for IBM Rational DOORS Next Generation?
The pricing is considered unreasonable, and there is speculation that IBM may not be putting much effort into further development, possibly treating it as a cash cow.
What needs improvement with IBM Rational DOORS Next Generation?
The improvement for IBM DOORS Next is related to the exportation of documents. We had to install an additional tool to export Word documents. We needed additional tools, and the whole exploitation ...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

Rational DOORS Next Generation, RDNG, Rational Requirements Composer and IBM RRC
Jira Software
 

Overview

 

Sample Customers

Major health insurer
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about IBM DOORS Next vs. Jira and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.