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IBM Cloud Identity Connect vs Okta Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Connect
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
37th
Average Rating
8.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
127
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
 

Mindshare comparison

As of November 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Connect is 0.7%, up from 0.4% compared to the previous year. The mindshare of Okta Platform is 8.5%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform8.5%
IBM Cloud Identity Connect0.7%
Other90.8%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Straightforward installation, complete solution, and good support
Everyone in my organization is using the solution. The solution is scalable. IBM Cloud Identity Connect, generally speaking, it's an enterprise solution, you want to find something that's going to cover all your requirements. You don't want to select something that you then find has gaps. You need to have a very clear, well-defined list of requirements upfront, because, otherwise, you will find that you're trying to patch together a lot of different technologies to make it work. You want to find a single solution that does all of the things that you need.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Cloud Identity Connect is a complete solution with all the pieces that are needed are there."
"Overall, I have had a good experience."
"It is a very scalable solution."
"The biggest benefit my company gained from Okta Workforce Identity is that everything just works securely so that all your managed devices can access all your applications without any hassle because they are trusted devices, but if you want to use your father's or mother's PC to access the company application, then it will ask more MFA (multifactor authentication) steps."
"Since implementing Okta Platform, I have noticed measurable security and operational improvements in our cloud-based workloads."
"As an integrator, I find Okta Platform user-friendly with a good number of connectors, making it easy to integrate with applications, and it is easy for SSO implementation and MFA implementation."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"It is very seamless."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
 

Cons

"IBM Cloud Identity Connect is more expensive than other solutions."
"To improve Okta Platform, I suggest simplifying web manuals to be more understandable for non-technical users, making it easier for them to navigate both the API and user interface levels."
"I think the setup in the beginning can be a bit of a learning curve."
"We've not had any problems with Okta."
"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."
"The high cost of the product is an area of concern where improvements are required."
"Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs."
"I have worked on Okta Platform's IGA features, and they were not great or up to the mark."
"When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted."
 

Pricing and Cost Advice

"IBM Cloud Identity Connect is more expensive than other solutions."
"The price of this product could be lower."
"The price of the solution is good."
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
"The price of Okta Workforce Identity is competitively priced. We pay annually for the use of the solution."
"It is costly for large companies."
"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"The solution is really expensive."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise27
Large Enterprise65
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Information Not Available
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: October 2026.
921,338 professionals have used our research since 2012.