No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Cloud Identity Connect vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Connect
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
36th
Average Rating
8.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Access Management (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

As of May 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Connect is 0.7%, up from 0.2% compared to the previous year. The mindshare of Okta Platform is 9.2%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Okta Platform9.2%
IBM Cloud Identity Connect0.7%
Other90.1%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Straightforward installation, complete solution, and good support
Everyone in my organization is using the solution. The solution is scalable. IBM Cloud Identity Connect, generally speaking, it's an enterprise solution, you want to find something that's going to cover all your requirements. You don't want to select something that you then find has gaps. You need to have a very clear, well-defined list of requirements upfront, because, otherwise, you will find that you're trying to patch together a lot of different technologies to make it work. You want to find a single solution that does all of the things that you need.
Nithin-Reddy - PeerSpot reviewer
Product Developer at a tech vendor with 10,001+ employees
Single secure login has simplified daily access and strengthened multi-factor protection
Okta Platform offers several valuable features. The first one is Single Sign-On, which allows users to log in once and gain access to multiple applications without needing to enter credentials repeatedly. I believe that is one of the best features. The second one is multi-factor authentication (MFA). It adds an extra layer of security by requiring users to verify their identity through multiple methods such as a password and a mobile verification code. I use it mostly to manage secure access to enterprise applications and cloud services. Other features include user lifecycle management and integration with cloud applications. I myself have relied mostly on multi-factor authentication (MFA) because I tend to log in every day and whenever I am working or take a break, I use this multi-factor authentication to sign in. Okta Platform simplifies identity management, improves security, and allows employees to access multiple applications through a single secure login. I believe this is a very good feature. Okta Platform has improved our organization through user authentication with features like Single Sign-On and multi-factor authentication. I believe the features it provides simplify identity management, improve security, and fulfill the need for secure and centralized identity and access management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Cloud Identity Connect is a complete solution with all the pieces that are needed are there."
"IBM Cloud Identity Connect is a complete solution with all the pieces that are needed are there."
"The MFA part is the best; MFA provided most of the security that we were looking at with respect to the second level of authentication, and Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text, which provide different ways of logging in for users and were a lot more than what we needed."
"I would highly recommend Okta Platform because it gives you access to Single Sign-On (SSO) and multi-factor authentication, and even though it is on the costly side, it eventually balances out with the features that it provides."
"Okta is not only a single sign-on platform but also life cycle management, the core of the identity management platform, and Okta Access Gateway can publish on-premise legacy applications to the cloud."
"It is flexible and easy to install."
"I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers."
"The most valuable feature is the identity access authentication."
"One of the best features of Okta Workforce Identity is its integration with different SaaS applications, which makes it a better product than the competitors."
"It is a very stable solution."
 

Cons

"IBM Cloud Identity Connect is more expensive than other solutions."
"Users sometimes have difficulty getting verification codes."
"The solution is very expensive."
"UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions."
"It was complex to implement password synchronization between AD domains."
"Application updates are lacking. Customer support needs to be improved."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light."
 

Pricing and Cost Advice

"IBM Cloud Identity Connect is more expensive than other solutions."
"Okta Customer Identity is not an expensive solution."
"Workforce Identity is well-priced."
"The solution's pricing model could be better for SMBs."
"The licensing is per user per month and includes full technical support."
"The cost per user for this solution is really high and could be reduced."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"The price of this product could be lower."
"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
report
Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise24
Large Enterprise58
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Information Not Available
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: May 2026.
894,738 professionals have used our research since 2012.