We performed a comparison between IBM Case Foundation and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."The content management is great."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"The most valuable feature is its stability, which is why we are using it."
"The solution is scalable."
"It's very easy."
"The client and the IBM content navigation are the solution's most valuable features."
"It is easy to set up workflows that notify the user depending on certain events."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"Great with recognition providing a high level of confidence."
"Kofax TotalAgility is stable."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"There are some features that could be enhanced like the document viewer"
"The cloud version could use more stability."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The service as it currently stands is out-of-date and lacks flexibility."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"The product's console version is old. It should also improve its forum."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Lacks sufficient inbuilt features."
"Table line item extraction is not possible through Quick Capture."
"The Transformation Designer of KTA can be made better."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. IBM Case Foundation is rated 7.8, while Tungsten TotalAgility is rated 8.2. The top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". IBM Case Foundation is most compared with IBM Business Automation Workflow, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
