Netsurion vs i-SIEM [EOL] comparison

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i-SIEM [EOL]

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Executive SummaryUpdated on Apr 20, 2025

i-SIEM [EOL] and Netsurion compete in security information and event management. Netsurion appears to have an advantage in features, while i-SIEM [EOL]'s pricing and support are more appealing, making it a cost-effective choice for certain buyers.

Features: i-SIEM [EOL] offers valuable features such as real-time threat detection, intuitive management, and scalable architecture suitable for various environments. Netsurion stands out with advanced threat intelligence, robust analytics, and comprehensive reporting capabilities, enhancing threat management.

Ease of Deployment and Customer Service: i-SIEM [EOL] provides a straightforward deployment model with dedicated support, easing integration and management for organizations. Netsurion has an adaptive deployment process with proactive customer service, resolving issues efficiently and easily adapting to complex environments.

Pricing and ROI: i-SIEM [EOL] offers a competitive setup cost with significant ROI for businesses focusing on essential SIEM solutions, providing a budget-friendly option without sacrificing security. Netsurion, while requiring a higher setup investment, delivers greater ROI through its extensive feature set and enhanced security capabilities.

To learn more, read our detailed Security Information and Event Management (SIEM) Report (Updated: April 2025).

Security Information and Event Management (SIEM)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

i-SIEM [EOL]

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Featured Reviews

Dannie Combs

Senior Vice President and Chief Information Security Officer at Donnelley Financial Solutions

The alert fatigue and false positive rates have just plummeted, which is really exciting.

empow has a few areas of improvement as with any other technology, such as continuing to drive innovation in the dashboard. While we've been extremely impressed with the dashboard's ease of use, flexibility, ability to drill down deeply, and focus very intently on an area of interest, there will always be opportunities to be more innovative and open it up to a wider audience than just the operations group, for example. With reporting, there is always a desire to have custom reporting for every client of empow. Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways. This is an area that I recommend that they maintain focus.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As a result of the automation, we are able to manage SIEM with a small security team. I'm in a unique position where we have been growing the security organization quite rapidly over the last three and a half years. But, as a direct result of the empow transition and legacy collection of tools towards the empow platform, we've been able to keep that head count flat. We've been able to redirect a lot of the security team's time away from the wash, rinse, repeat activities of responding to alarms where we have a high degree of confidence that they will be false positives, adjusting the rules accordingly. This can be a bit frustrating for the analyst when they have to spend hours a day dealing with these types of probable false positives. So, it has helped not only us keep our headcount flat relative to the resources necessary to provide the assurances that our executives expect of us for monitoring, but allows our analyst team to spend the majority of their time doing what they love. They are spending their time meaningfully with a higher degree of confidence and enjoying getting into the incident response type activity."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

More Netsurion pros

Cons

"Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways. This is an area that I recommend that they maintain focus."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

More Netsurion cons

Pricing and Cost Advice

"With a higher degree of fidelity in the alarms, we were able to avoid adding additional resources to our teams. We take into account the cost of security resources in the market and the significantly higher fidelity from the alarms that are being generated. This drove down our costs with our MSSP. It drove down my cost for human capital internally. It drove down our need to have multiple resources supporting the underlying infrastructure and health and maintenance of empow as a platform from several resources down to one. Therefore, human capital costs were significantly reduced. Our operating expenses were significantly reduced. Our capital costs were significantly reduced while tripling our capacity and our run rate reduced. It was almost a "too good to be true" situation. Fortunately, for us, it worked out very nicely."

"I don't have to put up with any longer with these hypercomplex licensing agreements. Every time I want to add some additional reporting as a compliance centric or regulatory specific, e.g., GDPR, PCI, or Sarbanes-Oxley, many providers would have an additional license for this, which felt a bit ridiculous to me. With the simplified licensing architecture, there were no hidden "gotchas" down the road with empow. Something I have experienced with other providers that I've worked with in the past."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Real Estate/Law Firm

12%

Financial Services Firm

10%

Legal Firm

Computer Software Company

25%

Manufacturing Company

10%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

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What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

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What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Security Information and Event Management (SIEM)

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Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

i-SIEM [EOL] delivers comprehensive monitoring and threat detection capabilities suitable for today's security challenges. It integrates with existing systems, enabling efficient threat analysis and response for knowledgeable users.

i-SIEM [EOL] offers advanced security analytics and seamless integration with security infrastructure, making it a favored choice among technology professionals. Its intuitive design caters to efficient threat management. Users appreciate its capability to process large data volumes for timely threat detection and remediation. The platform ensures effective incident response through automated processes, assisting professionals in maintaining robust security postures.

What are the key features of i-SIEM [EOL]?

Advanced Threat Detection: Utilizes real-time analytics for identifying potential security threats.
Integration Capabilities: Easily connects with diverse security tools for a cohesive security strategy.
Automated Incident Response: Facilitates swift responses to security incidents to mitigate risks.

What benefits and ROI can i-SIEM [EOL] offer?

Reduced Security Risks: Proactively identifies and addresses vulnerabilities before exploitation.
Operational Efficiency: Automation reduces manual workload and minimizes error.
Cost-Effectiveness: Streamlines processes to lower overall security management costs.

i-SIEM [EOL] is implemented across industries like finance, healthcare, and manufacturing, where security and compliance are critical. Its flexibility in handling specific industry requirements makes it suitable for enhancing security postures and operational efficiency.

Cybereason

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

University of Oklahoma, Donnelley

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Security Information and Event Management (SIEM)