Netsurion vs i-SIEM [EOL] comparison

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i-SIEM [EOL]

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Executive SummaryUpdated on Apr 20, 2025

i-SIEM [EOL] and Netsurion compete in security information and event management. Netsurion appears to have an advantage in features, while i-SIEM [EOL]'s pricing and support are more appealing, making it a cost-effective choice for certain buyers.

Features: i-SIEM [EOL] offers valuable features such as real-time threat detection, intuitive management, and scalable architecture suitable for various environments. Netsurion stands out with advanced threat intelligence, robust analytics, and comprehensive reporting capabilities, enhancing threat management.

Ease of Deployment and Customer Service: i-SIEM [EOL] provides a straightforward deployment model with dedicated support, easing integration and management for organizations. Netsurion has an adaptive deployment process with proactive customer service, resolving issues efficiently and easily adapting to complex environments.

Pricing and ROI: i-SIEM [EOL] offers a competitive setup cost with significant ROI for businesses focusing on essential SIEM solutions, providing a budget-friendly option without sacrificing security. Netsurion, while requiring a higher setup investment, delivers greater ROI through its extensive feature set and enhanced security capabilities.

To learn more, read our detailed Security Information and Event Management (SIEM) Report (Updated: June 2025).

Security Information and Event Management (SIEM)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

i-SIEM [EOL]

Average Rating

9.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Featured Reviews

Dannie Combs

Senior Vice President and Chief Information Security Officer at Donnelley Financial Solutions

The alert fatigue and false positive rates have just plummeted, which is really exciting.

empow has a few areas of improvement as with any other technology, such as continuing to drive innovation in the dashboard. While we've been extremely impressed with the dashboard's ease of use, flexibility, ability to drill down deeply, and focus very intently on an area of interest, there will always be opportunities to be more innovative and open it up to a wider audience than just the operations group, for example. With reporting, there is always a desire to have custom reporting for every client of empow. Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways. This is an area that I recommend that they maintain focus.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As a result of the automation, we are able to manage SIEM with a small security team. I'm in a unique position where we have been growing the security organization quite rapidly over the last three and a half years. But, as a direct result of the empow transition and legacy collection of tools towards the empow platform, we've been able to keep that head count flat. We've been able to redirect a lot of the security team's time away from the wash, rinse, repeat activities of responding to alarms where we have a high degree of confidence that they will be false positives, adjusting the rules accordingly. This can be a bit frustrating for the analyst when they have to spend hours a day dealing with these types of probable false positives. So, it has helped not only us keep our headcount flat relative to the resources necessary to provide the assurances that our executives expect of us for monitoring, but allows our analyst team to spend the majority of their time doing what they love. They are spending their time meaningfully with a higher degree of confidence and enjoying getting into the incident response type activity."

"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."

"What I like most about Netsurion is the level of visibility and reporting."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

More Netsurion pros

Cons

"Relative to keeping up with the sheer pace of cloud-native technologies, it should provide more options for clients to deploy their technologies in unique ways. This is an area that I recommend that they maintain focus."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

More Netsurion cons

Pricing and Cost Advice

"With a higher degree of fidelity in the alarms, we were able to avoid adding additional resources to our teams. We take into account the cost of security resources in the market and the significantly higher fidelity from the alarms that are being generated. This drove down our costs with our MSSP. It drove down my cost for human capital internally. It drove down our need to have multiple resources supporting the underlying infrastructure and health and maintenance of empow as a platform from several resources down to one. Therefore, human capital costs were significantly reduced. Our operating expenses were significantly reduced. Our capital costs were significantly reduced while tripling our capacity and our run rate reduced. It was almost a "too good to be true" situation. Fortunately, for us, it worked out very nicely."

"I don't have to put up with any longer with these hypercomplex licensing agreements. Every time I want to add some additional reporting as a compliance centric or regulatory specific, e.g., GDPR, PCI, or Sarbanes-Oxley, many providers would have an additional license for this, which felt a bit ridiculous to me. With the simplified licensing architecture, there were no hidden "gotchas" down the road with empow. Something I have experienced with other providers that I've worked with in the past."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Our pricing for Netsurion last year was US $52,000 per year."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Legal Firm

Financial Services Firm

Real Estate/Law Firm

Computer Software Company

25%

Government

11%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

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What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

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What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Comparisons

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Product Reports

Security Information and Event Management (SIEM)

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Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

i-SIEM [EOL] delivers comprehensive monitoring and threat detection capabilities suitable for today's security challenges. It integrates with existing systems, enabling efficient threat analysis and response for knowledgeable users.

i-SIEM [EOL] offers advanced security analytics and seamless integration with security infrastructure, making it a favored choice among technology professionals. Its intuitive design caters to efficient threat management. Users appreciate its capability to process large data volumes for timely threat detection and remediation. The platform ensures effective incident response through automated processes, assisting professionals in maintaining robust security postures.

What are the key features of i-SIEM [EOL]?

Advanced Threat Detection: Utilizes real-time analytics for identifying potential security threats.
Integration Capabilities: Easily connects with diverse security tools for a cohesive security strategy.
Automated Incident Response: Facilitates swift responses to security incidents to mitigate risks.

What benefits and ROI can i-SIEM [EOL] offer?

Reduced Security Risks: Proactively identifies and addresses vulnerabilities before exploitation.
Operational Efficiency: Automation reduces manual workload and minimizes error.
Cost-Effectiveness: Streamlines processes to lower overall security management costs.

i-SIEM [EOL] is implemented across industries like finance, healthcare, and manufacturing, where security and compliance are critical. Its flexibility in handling specific industry requirements makes it suitable for enhancing security postures and operational efficiency.

Cybereason

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

University of Oklahoma, Donnelley

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Security Information and Event Management (SIEM)