Fortinet FortiSIEM vs Netsurion comparison

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Fortinet FortiSIEM

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Executive SummaryUpdated on Sep 18, 2024

Fortinet FortiSIEM and Netsurion are both notable players in the security information and event management (SIEM) space. Fortinet FortiSIEM seems to have the upper hand due to its comprehensive security features, despite some complexity and support issues.

Features: Fortinet FortiSIEM is praised for its robust security capabilities, advanced analytics, and integration with other Fortinet products. Netsurion receives positive feedback for its straightforward capabilities, clear security management, and intuitive interface.

Room for Improvement: Fortinet FortiSIEM users mention the need for better documentation, more streamlined configurations, and improved customer support responsiveness. Netsurion users recommend enhancing advanced features, more integrations, and improving analytics components.

Ease of Deployment and Customer Service: Fortinet FortiSIEM is perceived as complex to deploy with mixed reviews on customer service. Netsurion is commended for its quick deployment and highly responsive customer service.

Pricing and ROI: Fortinet FortiSIEM users report higher initial setup costs but recognize long-term ROI due to comprehensive security management. Netsurion is noted for its competitive pricing and quicker ROI due to lower setup costs and efficient management.

To learn more, read our detailed Fortinet FortiSIEM vs. Netsurion Report (Updated: June 2025).

Fortinet FortiSIEM vs. Netsurion

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiSIEM

Ranking in Security Information and Event Management (SIEM)

7th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Security Information and Event Management (SIEM)

17th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 3.3%, up from 3.0% compared to the previous year. The mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Oliver Jackson

Network Engineer at Laminar Communications Pty Ltd

Systems monitoring enhanced by firewall and intrusion detection features

My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification. My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is quite well-organized. The GUI makes it easy to navigate."

"The most valuable feature of Fortinet FortiSIEM is the user and entity behave as analytics(UEBA). This feature mixes your data and provides useful information based on the behavior of the targeted."

"There are things like dashboards and reports (pre-configured and custom) that let me know that things are operating the way they should be, and when they are not."

"It's easy to manage. There's a web interface and a command line, depending on what the user is comfortable with. There's a large knowledge base available, and the support is timely."

"The most valuable feature is auto-discovery. When you send logs from any device to port 514, it helps register those devices automatically."

"The tool's most valuable feature stems from the fact that I can see a complete analysis, like all the incidents that have happened, and it detects everything in real-time."

"We have found the most important features in Fortinet FortiSIEM to be the correlation, file utility check, latest file, and hash changes. These features are important for us."

"To add workers and even collectors is pretty easy."

More Fortinet FortiSIEM pros

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"What I like most about Netsurion is the level of visibility and reporting."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

More Netsurion pros

Cons

"Its training can be improved. Its price also needs to be improved."

"The only drawback is the licensing model. It can get expensive if you want to integrate more solutions."

"It would be good if the solution offered even more configuration options, especially in relation to the VPN so that it continues to be a very flexible option."

"Fortinet FortiSIEM needs to provide better API integrations to users."

"Our team tried configuring MS SQL database logs with Fortinet FortiSIEM, but it did not work for some time."

"The biggest thing that could be better is a quicker response to support cases."

"The policy editing should be easier. Right now, it's too hard."

"Our customers are noticing configuration available in the GUI interface and I think that they should be equal."

More Fortinet FortiSIEM cons

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"I would like to see the dashboard come up more quickly."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."

More Netsurion cons

Pricing and Cost Advice

"We pay for a license for FortiSIEM. We pay for the license and renewal."

"The price is competitive."

"Fortinet FortiSIEM is cheaper compared to other products."

"The price of Fortinet FortiSIEM was reasonable compared to other solutions."

"If one is cheap and ten is expensive. I rate the tool's price as an eight out of ten. Compared with Splunk or Oracle, Fortinet is cheap."

"There are additional features that cost more than the standard licensing fees."

"This is probably more on the lower cost end of the spectrum compared to competing products. Fortinet's license model is based on events per second, which makes sense, but that's not typical. It makes it very hard to calculate what your costs are going to be as you scale the platform because some log sources, such as firewall logs, are very noisy, and there are lots and lots of events per second, but some of them are not. So, it becomes a bit of a science experiment trying to guess what your costs are going to be as you scale the solution. This is where other competing products perhaps have a more straightforward license model."

"Pricing is acceptable for more than 90% of our customers, as they normally get discounts."

More Fortinet FortiSIEM pricing and cost advice

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"Our pricing for Netsurion last year was US $52,000 per year."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

Comms Service Provider

Government

Computer Software Company

25%

Government

11%

Manufacturing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Fortinet FortiSIEM?

Fortinet FortiSIEM needs to provide better API integrations to users.

What is your experience regarding pricing and costs for Fortinet FortiSIEM?

The pricing is reasonable, which is why it is preferred by government customers. Windows agent licenses cost around 3,000 Rupees per device per year.

What needs improvement with Fortinet FortiSIEM?

Fortinet FortiSIEM should broaden its remediation part to include more features for incident management. Currently, to manage repetitive incidents or for remediation, I need to use a separate softw...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Download Fortinet FortiSIEM product report

Fortinet FortiSIEM

July 2025

Download Netsurion product report

June 2025

Also Known As

FortiSIEM, AccelOps

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

Threat management and intelligence that provide situational awareness and anomaly detection
Alleviating compliance mandate concerns for PCI, HIPAA and SOX
Managing “alert overload”
Handling the “too many tools” reporting issue
Addressing the MSPs/MSSPs pain of meeting service level agreements

Fortinet

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores