Hyland OnBase vs Oracle WebCenter comparison

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Executive Summary

We performed a comparison between Hyland OnBase and Oracle WebCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like the cloud and its integrability.""The solution is very developed and we are not taking full advantage of its functionalities.""OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year.""The most valuable features are that it's very secure and provides audit trails for our documents.""The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.""We found the setup process to be okay since they do offer a troubleshooting guide."

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"Oracle integrates well with other products to cover Big Data.""WebCenter's interface is very user-friendly.""Integration within the solution is very good.""A great solution for storing and searching large volumes of documents with easy access.""The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet.""You can move workloads in between sub-servers so that you don't overload a portion of the server.""It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

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Cons
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market.""We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated.""An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution.""We are struggling with duplicates and would like to have OCR functionality when using this solution.""The look and feel could be better. The integration with the user could be better. It could also be more user-friendly.""For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

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"Does not seem to be totally compatible with Windows 10 as of our current version.""WebCenter requires a lot of design effort to upload content to our regular system.""The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product.""There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market.""I would like them to add more Web 2.0 features.""The speed of the backup should be enhanced.""Its functions need more stability.""This solution needs to support translation into the Arabic language."

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Pricing and Cost Advice
  • "They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
  • "OnBase is reasonably priced."
  • "There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
  • "The tool's price is high."
  • More Hyland OnBase Pricing and Cost Advice →

  • "The price needs to be lowered."
  • "The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."
  • "WebCenter's pricing is on the higher side."
  • More Oracle WebCenter Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is very developed and we are not taking full advantage of its functionalities.
    Top Answer:We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated.
    Top Answer:WebCenter's interface is very user-friendly.
    Top Answer:WebCenter requires a lot of design effort to upload content to our regular system. Its performance is also not up to the market standard, and its agility and adaptability could be improved.
    Ranking
    Views
    2,769
    Comparisons
    1,713
    Reviews
    4
    Average Words per Review
    439
    Rating
    8.0
    Views
    1,086
    Comparisons
    870
    Reviews
    1
    Average Words per Review
    189
    Rating
    7.0
    Comparisons
    Also Known As
    OnBase
    WebCenter, FatWire
    Learn More
    Overview

    OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOB applications such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions. With business ownership of solutions, OnBase enables expansion beyond IT, delivering faster ROI.

    Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies. 

    Sample Customers
    Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
    Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm12%
    Government12%
    Computer Software Company12%
    Insurance Company8%
    REVIEWERS
    Pharma/Biotech Company22%
    Financial Services Firm22%
    Healthcare Company11%
    Marketing Services Firm11%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm9%
    University9%
    Government7%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise22%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    REVIEWERS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise61%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Hyland OnBase is ranked 8th in Enterprise Content Management with 8 reviews while Oracle WebCenter is ranked 14th in Enterprise Content Management with 12 reviews. Hyland OnBase is rated 8.0, while Oracle WebCenter is rated 7.0. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, OpenText Extended ECM and IBM FileNet, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.