Hyland OnBase vs Oracle WebCenter comparison

Hyland and Oracle are both solutions in the Enterprise Content Management category. Hyland is ranked #5 with an average rating of 7.7, while Oracle is ranked #16. Hyland holds a 6.7% mindshare in ECM, compared to Oracle’s 2.1% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 70% of Oracle users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

2,117 Views
1,364 Comparison Views

100% willing to recommend

Oracle WebCenter

Read 12 Oracle WebCenter reviews

731 Views
563 Comparison Views

70% willing to recommend

Hyland OnBase

Oracle WebCenter

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Executive SummaryUpdated on Nov 4, 2024

Oracle WebCenter and Hyland OnBase compete in the enterprise content management space. Hyland OnBase is considered superior for its document management features and workflow solutions.

Features: Oracle WebCenter offers robust integration capabilities, comprehensive content management, and valuable analytics insights. Hyland OnBase provides advanced document management, workflow automation, and efficient records management.

Room for Improvement: Oracle WebCenter could improve its deployment complexity, customer support response times, and initial setup costs. Hyland OnBase could enhance integration with third-party systems, increase flexibility for diverse industries, and improve initial learning curves for new users.

Ease of Deployment and Customer Service: Oracle WebCenter's deployment is more complex, requiring extensive IT resources, but has reliable customer support. Hyland OnBase features a straightforward deployment process with responsive and supportive customer services.

Pricing and ROI: Oracle WebCenter may have higher initial setup costs due to customization needs but offers value over time with its integration capabilities. Hyland OnBase offers competitive pricing and quicker ROI due to lower setup costs and immediate functionality benefits.

To learn more, read our detailed Hyland OnBase vs. Oracle WebCenter Report (Updated: April 2025).

Buyer's Guide

Hyland OnBase vs. Oracle WebCenter

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Enterprise Content Management

5th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (19th), Low-Code Development Platforms (14th)

Oracle WebCenter

Ranking in Enterprise Content Management

16th

Average Rating

7.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Customer Experience Management (33rd), Web Content Management (8th), Corporate Portals (Enterprise Information Portals) (5th)

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of Hyland OnBase is 6.7%, up from 5.7% compared to the previous year. The mindshare of Oracle WebCenter is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Phemy Lekalakala

Manager of Information Systems at University of the Witwatersrand

Stable content and workflow management solution with a valuable retention module

We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

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Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very developed and we are not taking full advantage of its functionalities."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"Its most valuable aspect is its flexibility"

"The solution's most valuable features are integration and flexibility."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The most valuable features are that it's very secure and provides audit trails for our documents."

More Hyland OnBase pros

"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."

"Oracle integrates well with other products to cover Big Data."

"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."

"You can move workloads in between sub-servers so that you don't overload a portion of the server."

"WebCenter's interface is very user-friendly."

"A great solution for storing and searching large volumes of documents with easy access."

"Integration within the solution is very good."

Cons

"The application could potentially be more open-source, allowing integration with more solutions."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The solution’s initial setup is a little difficult."

"The migration is a bit difficult in the tool."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

More Hyland OnBase cons

"Its functions need more stability."

"This solution needs to support translation into the Arabic language."

"WebCenter requires a lot of design effort to upload content to our regular system."

"The speed of the backup should be enhanced."

"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."

"Does not seem to be totally compatible with Windows 10 as of our current version."

"I would like them to add more Web 2.0 features."

"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."

Pricing and Cost Advice

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The price needs to be lowered."

"The price of this solution is considered to be high; however, when speaking with Oracle, it is possible to get discounts of up to sixty percent."

"WebCenter's pricing is on the higher side."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

10%

Manufacturing Company

Real Estate/Law Firm

Financial Services Firm

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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Comparisons

Alfresco vs Hyland OnBase

Compared 20% of the time

OpenText Documentum vs Hyland OnBase

Compared 15% of the time

SharePoint vs Hyland OnBase

Compared 13% of the time

IBM FileNet vs Hyland OnBase

Compared 11% of the time

OpenText Extended ECM vs Hyland OnBase

Compared 9% of the time

More Hyland OnBase Competitors

Oracle Content Management vs Oracle WebCenter

Compared 31% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 21% of the time

SharePoint vs Oracle WebCenter

Compared 17% of the time

IBM FileNet vs Oracle WebCenter

Compared 10% of the time

Liferay Digital Experience Platform vs Oracle WebCenter

Compared 10% of the time

More Oracle WebCenter Competitors

Product Reports

Buyer's Guide

Hyland OnBase

April 2025

Download Hyland OnBase product report

Buyer's Guide

Oracle WebCenter

April 2025

Download Oracle WebCenter product report

Also Known As

OnBase

WebCenter, FatWire

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Oracle

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

Hyland OnBase vs. Oracle WebCenter

April 2025

Free Report: Hyland OnBase vs. Oracle WebCenter

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