Hyland OnBase vs Oracle BPM comparison

Hyland and Oracle are both solutions in the Business Process Management (BPM) category. Hyland is ranked #16 with an average rating of 7.6, while Oracle is ranked #14 with an average rating of 8.0. Hyland holds a 1.1% mindshare in BPM, compared to Oracle’s 1.9% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 80% of Oracle users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

3,669 Views
660 Comparison Views

100% willing to recommend

Oracle BPM

Read 25 Oracle BPM reviews

1,370 Views
1,343 Comparison Views

80% willing to recommend

Hyland OnBase

Oracle BPM

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Executive SummaryUpdated on Dec 18, 2024

Oracle BPM and Hyland OnBase are leading solutions in business process management and content management, respectively. Oracle BPM excels in process integration and modeling, providing comprehensive lifecycle management, while Hyland OnBase offers strong content management capabilities and integration with popular applications, giving it an edge in ease of use and flexibility.

Features: Oracle BPM offers strong process integration capabilities through Oracle’s SOA platform, comprehensive BPMN 2.0 support, and adaptive case management. Hyland OnBase provides secure document management, modular scalability, and a low-code environment beneficial for non-technical users.

Room for Improvement: Oracle BPM has a steep learning curve, complex configuration requirements, and needs more intuitive UI options. Hyland OnBase's user experience could improve, along with enhanced training resources and more robust duplicate handling features.

Ease of Deployment and Customer Service: Oracle BPM supports hybrid and public cloud deployments but faces criticism for slow technical support. Hyland OnBase is primarily on-premises with generally responsive customer service.

Pricing and ROI: Oracle BPM is known for higher licensing costs but can provide significant ROI for large enterprises. Hyland OnBase is similarly pricey but valued for its strong modular features, yielding favorable ROI when fully utilized.

To learn more, read our detailed Hyland OnBase vs. Oracle BPM Report (Updated: September 2025).

Buyer's Guide

Hyland OnBase vs. Oracle BPM

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

16th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (12th)

Oracle BPM

Ranking in Business Process Management (BPM)

14th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.1%, up from 0.3% compared to the previous year. The mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Oracle BPM	1.9%
Hyland OnBase	1.1%
Other	97.0%

Business Process Management (BPM)

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Erick Kathurima

CIO at Clarinox Technologies

Helpful tool for business process management integration and a straightforward setup

Oracle BPM is used as a tool integrated into another system. It helps in business process management and the generation of reports, predominantly at the end of the month For any new deployment of any system, it helps in improving some efficiencies, which is the reason for having the system. It…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable features are integration and flexibility."

"I like the cloud and its integrability."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The product's initial setup phase is not difficult."

"The solution is very developed and we are not taking full advantage of its functionalities."

More Hyland OnBase pros

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"The initial setup is straightforward."

"The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work."

"The support is good."

"Currently, we define the tasks, and based on certain decision rules, the tool decides the task priorities and the time frame of the task."

"It is quite scalable and can be applied to enterprise-level organizations effectively."

"I find the data lineage features most valuable."

More Oracle BPM pros

Cons

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"Software malfunctioning usually occurs when we receive documents from external sources."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"The application could potentially be more open-source, allowing integration with more solutions."

"The solution’s initial setup is a little difficult."

More Hyland OnBase cons

"The solution's licensing cost is very high."

"It could have easier administration. It takes time to configure and deploy."

"The time it takes to get from deployment to production could be faster."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"You have to maintain it manually."

"The solution needs to offer better integration with third-party systems."

"It would be good if they could provide some additional connectors or an application developer environment for microservices."

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

More Oracle BPM cons

Pricing and Cost Advice

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"OnBase is reasonably priced."

"Oracle is good, but they're still expensive compared to other vendors."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

"The licensing model is good."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"As with all Oracle products, the licensing over VMware is an issue."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"It's pried high, this solution is expensive."

"The pricing is very expensive."

More Oracle BPM pricing and cost advice

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Top Industries

By visitors reading reviews

Government

15%

Financial Services Firm

13%

Computer Software Company

Insurance Company

Computer Software Company

14%

Financial Services Firm

12%

Wireless Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	7
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

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Product Reports

Buyer's Guide

Hyland OnBase

September 2025

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Buyer's Guide

Oracle BPM

September 2025

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Also Known As

OnBase

Oracle Business Process Management

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

Buyer's Guide

Hyland OnBase vs. Oracle BPM

September 2025

Free Report: Hyland OnBase vs. Oracle BPM

Find out what your peers are saying about Hyland OnBase vs. Oracle BPM and other solutions. Updated: September 2025.

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