Hyland OnBase vs Oracle BPM comparison

Hyland and Oracle are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while Oracle is ranked #13 with an average rating of 7.6. Hyland holds a 1.4% mindshare in BPM, compared to Oracle’s 1.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 80% of Oracle users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

Oracle BPM

Read 26 Oracle BPM reviews

1,666 Views
1,633 Comparison Views

80% willing to recommend

Hyland OnBase

Oracle BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Oracle BPM and Hyland OnBase are leading solutions in business process management and content management, respectively. Oracle BPM excels in process integration and modeling, providing comprehensive lifecycle management, while Hyland OnBase offers strong content management capabilities and integration with popular applications, giving it an edge in ease of use and flexibility.

Features: Oracle BPM offers strong process integration capabilities through Oracle’s SOA platform, comprehensive BPMN 2.0 support, and adaptive case management. Hyland OnBase provides secure document management, modular scalability, and a low-code environment beneficial for non-technical users.

Room for Improvement: Oracle BPM has a steep learning curve, complex configuration requirements, and needs more intuitive UI options. Hyland OnBase's user experience could improve, along with enhanced training resources and more robust duplicate handling features.

Ease of Deployment and Customer Service: Oracle BPM supports hybrid and public cloud deployments but faces criticism for slow technical support. Hyland OnBase is primarily on-premises with generally responsive customer service.

Pricing and ROI: Oracle BPM is known for higher licensing costs but can provide significant ROI for large enterprises. Hyland OnBase is similarly pricey but valued for its strong modular features, yielding favorable ROI when fully utilized.

To learn more, read our detailed Hyland OnBase vs. Oracle BPM Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. Oracle BPM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

Oracle BPM

Ranking in Business Process Management (BPM)

13th

Average Rating

7.4

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of Oracle BPM is 1.6%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Oracle BPM	1.6%
Hyland OnBase	1.4%
Other	97.0%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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reviewer913692

Senior Consultant at a computer software company with 201-500 employees

Facilitates process integration across departments but requires better pricing and broader feature adoption

The most valuable features I find in Oracle BPM include a unified process management platform, human workflow management, and process simulation and optimization. I see that it is integrated with other ERPs. If you integrate it with human HRMS workflow management, then it will provide integration with HRMS for Oracle E-Business Suite and for process analytics and business.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The solution is very developed and we are not taking full advantage of its functionalities."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"Its most valuable aspect is its flexibility"

"The solution's most valuable features are integration and flexibility."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"I like the cloud and its integrability."

More Hyland OnBase pros

"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."

"The most valuable features I find in Oracle BPM include a unified process management platform, human workflow management, and process simulation and optimization."

"Our company is based around Oracle processes. It provides a lot of flexibility in its processes."

"It is easy and cheap."

"The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work."

"It is quite scalable and can be applied to enterprise-level organizations effectively."

"We selected this solution not only for the BPM but for the entire package."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

More Oracle BPM pros

Cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The solution’s initial setup is a little difficult."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The migration is a bit difficult in the tool."

More Hyland OnBase cons

"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."

"Overall, the engine and the UI both have to be made lighter."

"Pricing is an area that could use improvement."

"You have to maintain it manually."

"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."

"It could have easier administration. It takes time to configure and deploy."

"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."

"Regarding the Process Analytics feature, which features are you referring to?"

More Oracle BPM cons

Pricing and Cost Advice

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

"The solution costs around $6,000 per month."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

"Oracle is good, but they're still expensive compared to other vendors."

"We received the product packaged into the Oracle database solution."

"The licensing model is good."

"It's pried high, this solution is expensive."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"The pricing is very expensive."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

More Oracle BPM pricing and cost advice

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

10%

Wireless Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	8
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The overall pricing of the product is around $1,000 per user, or the licensing of Oracle BPM will cost around $50,000 plus.

See all answers

What needs improvement with Oracle BPM?

Regarding the Process Analytics feature, which features are you referring to?

See all answers

Comparisons

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Compared 10% of the time

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Compared 8% of the time

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Compared 8% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

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Compared 16% of the time

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Compared 11% of the time

Camunda vs Oracle BPM

Compared 9% of the time

AWS Step Functions vs Oracle BPM

Compared 9% of the time

Apache Airflow vs Oracle BPM

Compared 7% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Oracle BPM

January 2026

Download Oracle BPM product report

Also Known As

OnBase

Oracle Business Process Management

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

Buyer's Guide

Hyland OnBase vs. Oracle BPM

December 2025

Free Report: Hyland OnBase vs. Oracle BPM

Find out what your peers are saying about Hyland OnBase vs. Oracle BPM and other solutions. Updated: December 2025.

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