We performed a comparison between Hyland OnBase and Oracle BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the cloud and its integrability."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The benefit from the tool is we can develop it quickly and easily use it for middleware services. We can publish the services so other applications can consume them. This is providing us some reusability and a type of security."
"The solution provides extensive functionalities."
"The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production."
"The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work."
"The support is good."
"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."
"We selected this solution not only for the BPM but for the entire package."
"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"There is room for improvement in the pricing structure."
"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
"Existing APIs in the product need to be fine-tuned, made more robust and flexible for adoption."
"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."
"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."
"It would be good if they could provide some additional connectors or an application developer environment for microservices."
"Though Oracle BPM is a stable solution, it's very heavy, so this is one area for improvement. If Oracle can make the components of Oracle BPM lighter, and if the deployment for the solution could be easier, that would make Oracle BPM better."
"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."
Hyland OnBase is ranked 24th in Business Process Management (BPM) with 8 reviews while Oracle BPM is ranked 14th in Business Process Management (BPM) with 22 reviews. Hyland OnBase is rated 8.0, while Oracle BPM is rated 7.4. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of Oracle BPM writes "Stable, has a lot of features and out-of-the-box integrations, but it's heavy, and the technical support isn't good". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, OpenText Extended ECM and IBM FileNet, whereas Oracle BPM is most compared with Camunda, SAP Signavio Process Manager, IBM BPM, AWS Step Functions and Apache Airflow. See our Hyland OnBase vs. Oracle BPM report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.