Hyland OnBase vs Oracle BPM comparison

Hyland and Oracle are both solutions in the Business Process Management (BPM) category. Hyland is ranked #19 with an average rating of 7.7, while Oracle is ranked #15 with an average rating of 8.0. Hyland holds a 0.4% mindshare in BPM, compared to Oracle’s 1.9% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 80% of Oracle users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

358 Views
231 Comparison Views

100% willing to recommend

Oracle BPM

Read 25 Oracle BPM reviews

1,463 Views
1,171 Comparison Views

80% willing to recommend

Hyland OnBase

Oracle BPM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

Oracle BPM and Hyland OnBase are leading solutions in business process management and content management, respectively. Oracle BPM excels in process integration and modeling, providing comprehensive lifecycle management, while Hyland OnBase offers strong content management capabilities and integration with popular applications, giving it an edge in ease of use and flexibility.

Features: Oracle BPM offers strong process integration capabilities through Oracle’s SOA platform, comprehensive BPMN 2.0 support, and adaptive case management. Hyland OnBase provides secure document management, modular scalability, and a low-code environment beneficial for non-technical users.

Room for Improvement: Oracle BPM has a steep learning curve, complex configuration requirements, and needs more intuitive UI options. Hyland OnBase's user experience could improve, along with enhanced training resources and more robust duplicate handling features.

Ease of Deployment and Customer Service: Oracle BPM supports hybrid and public cloud deployments but faces criticism for slow technical support. Hyland OnBase is primarily on-premises with generally responsive customer service.

Pricing and ROI: Oracle BPM is known for higher licensing costs but can provide significant ROI for large enterprises. Hyland OnBase is similarly pricey but valued for its strong modular features, yielding favorable ROI when fully utilized.

To learn more, read our detailed Hyland OnBase vs. Oracle BPM Report (Updated: April 2025).

Buyer's Guide

Hyland OnBase vs. Oracle BPM

April 2025

Download the complete report

Helped 850,236 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

19th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (14th)

Oracle BPM

Ranking in Business Process Management (BPM)

15th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 0.4%, up from 0.3% compared to the previous year. The mindshare of Oracle BPM is 1.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Phemy Lekalakala

Manager of Information Systems at University of the Witwatersrand

Stable content and workflow management solution with a valuable retention module

We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

Read full review

SatyajitSethy

Architect at Netcracker

Provides a complete workflow from testing to production and can handle a million concurrent requests

The user interface is very good. Once you understand it, it's easy to define rules and do any configurations. It comes with an embedded WebLogic application server, which you have to deploy automatically. Once you run the given binary, it will automatically keep everything on the backend. You'll have to create an instant database, and maintain or manage it based on the rules engine. After that, your system is ready to test. The most valuable feature is the complete workflow through the BPM, from making it available as a generated code based on the backend, deploying it in the test environment, and then going to production. Throughout the testing, everything was good. Many customers are interested in the rules engine. A lot of requests pass through BPM because it's integrated with a lot of other applications or sub-applications.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable features are integration and flexibility."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The product's initial setup phase is not difficult."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"I like the cloud and its integrability."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"Its most valuable aspect is its flexibility"

More Hyland OnBase pros

"It is easy and cheap."

"This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations."

"We have more than 800 distinct applications in our IT landscape. We had enough scalability and okay development cycles, and it has been enough to cover our backup operations and order management systems."

"The support is good."

"One of the most valuable features of Oracle BPM is the workflow itself. It is quite intuitive."

"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."

"The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work."

"The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users."

More Oracle BPM pros

Cons

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The application could potentially be more open-source, allowing integration with more solutions."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

More Hyland OnBase cons

"It could have easier administration. It takes time to configure and deploy."

"Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses."

"The solution needs to offer better integration with third-party systems."

"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."

"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

"Oracle BPM is hard to configure."

"The time it takes to get from deployment to production could be faster."

"Though Oracle BPM is a stable solution, it's very heavy, so this is one area for improvement. If Oracle can make the components of Oracle BPM lighter, and if the deployment for the solution could be easier, that would make Oracle BPM better."

More Oracle BPM cons

Pricing and Cost Advice

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The licensing model is good."

"As with all Oracle products, the licensing over VMware is an issue."

"This solution is very expensive. You are charged per license and an additional 20% for support."

"I don't have information on the exact cost of Oracle BPM because a different team handles that, but it's pretty high. Oracle products are very costly. I would rate pricing for Oracle BPM three out of five. Though the pricing is high, the solution has a lot of features."

"The licensing for this product is very costly. We pay for a yearly license to use Oracle BPM."

"Oracle is good, but they're still expensive compared to other vendors."

"The pricing is significantly high, particularly for Brazil where fluctuations in the exchange rate between the dollar and the real can further increase the cost of Oracle licenses."

"The pricing is very expensive."

More Oracle BPM pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

850,236 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

10%

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

15%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

See all answers

What do you like most about Oracle BPM?

The solution provides extensive functionalities.

See all answers

What is your experience regarding pricing and costs for Oracle BPM?

The licensing is expensive. It needs to be more affordable, especially in the Kenyan market.

See all answers

What needs improvement with Oracle BPM?

Oracle BPM should ensure its product is aligned with current technology by keeping up with advancements like AI. There are delays in offering the latest technology, so there is a need to be more re...

See all answers

Comparisons

Alfresco vs Hyland OnBase

Compared 19% of the time

OpenText Documentum vs Hyland OnBase

Compared 15% of the time

SharePoint vs Hyland OnBase

Compared 13% of the time

IBM FileNet vs Hyland OnBase

Compared 10% of the time

OpenText Extended ECM vs Hyland OnBase

Compared 9% of the time

More Hyland OnBase Competitors

Camunda vs Oracle BPM

Compared 27% of the time

SAP Signavio Process Manager vs Oracle BPM

Compared 26% of the time

IBM BPM vs Oracle BPM

Compared 14% of the time

AWS Step Functions vs Oracle BPM

Compared 10% of the time

Apache Airflow vs Oracle BPM

Compared 7% of the time

More Oracle BPM Competitors

Product Reports

Buyer's Guide

Hyland OnBase

April 2025

Download Hyland OnBase product report

Buyer's Guide

Oracle BPM

April 2025

Download Oracle BPM product report

Also Known As

OnBase

Oracle Business Process Management

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

The Industry's Most Complete and Unified BPM Solution A complete solution for all types of processes that provides a unified process foundation, user-centric design, and social BPM interaction. Reduces complexity and risk and increases business efficiency, visibility, and agility.

Oracle

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

State Revenue Office Victoria, New South Wales Health, REDISA, Panduit, Total E&P Indonesie

Buyer's Guide

Hyland OnBase vs. Oracle BPM

April 2025

Free Report: Hyland OnBase vs. Oracle BPM

Find out what your peers are saying about Hyland OnBase vs. Oracle BPM and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,236 professionals have used our research since 2012.

See our Hyland OnBase vs. Oracle BPM report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.