Bizagi and Oracle BPM are both contenders in business process management. Bizagi excels in user-friendliness and rapid setup, but Oracle BPM offers more customizable features.
Features: Bizagi is renowned for its intuitive user interface, quick learning curve, and seamless BPMN 2.0 compliance. It also facilitates process automation and provides free modeling tools. Oracle BPM, however, offers advanced service integration capabilities, comprehensive analytics, and supports complex business processes with industry-standard metrics reporting.
Room for Improvement: Bizagi could improve in terms of stability and minimize deployment errors. Enhancing documentation management and expanding training resources would also be beneficial. Oracle BPM can enhance its user interface and boost cloud integration. Additional support for process mining and real-time analytics would be advantageous.
Ease of Deployment and Customer Service: Bizagi offers both cloud and on-premises deployment options, providing flexibility for users. While its customer service is generally satisfactory, there is room for improvement in responsiveness. Oracle BPM also supports cloud and on-premises installations, with robust technical support, though accessibility is often dependent on service levels included.
Pricing and ROI: Bizagi's free modeling tool is appealing to budget-conscious users, though recent pricing changes have received mixed reactions. Oracle BPM, while requiring a higher investment, delivers significant capabilities and is often chosen by larger enterprises for its extensive feature set, which justifies the cost through deep integration possibilities.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
The decision map could be improved to allow more than three options at a decision point.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
It was less expensive than some of the other tools.
The licensing of Oracle BPM will cost around $50,000 plus.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
The most valuable features I find in Oracle BPM include a unified process management platform, human workflow management, and process simulation and optimization.
| Product | Market Share (%) |
|---|---|
| Bizagi | 4.6% |
| Oracle BPM | 1.7% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 8 |
| Large Enterprise | 10 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
