Hyland OnBase vs Microsoft OneDrive comparison

The compared Hyland and Microsoft solutions aren't in the same category. Hyland is ranked #17 in BPM , with an average rating of 7.7, and holds a 0.4% mindshare in the category. Microsoft is ranked #11 in CCP , and holds a 9.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 91% of Microsoft users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

3,080 Views
339 Comparison Views

100% willing to recommend

Microsoft OneDrive

Read 23 Microsoft OneDrive reviews

2,402 Views
1,513 Comparison Views

91% willing to recommend

Hyland OnBase

Microsoft OneDrive

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Executive Summary

We performed a comparison between Hyland OnBase and Microsoft OneDrive based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM).

To learn more, read our detailed Business Process Management (BPM) Report (Updated: June 2025).

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Business Process Management (BPM)

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (17th), Enterprise Content Management (5th), Low-Code Development Platforms (13th)

Microsoft OneDrive

Average Rating

8.4

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

Content Collaboration Platforms (11th)

Mindshare comparison

Hyland OnBase and Microsoft OneDrive aren’t in the same category and serve different purposes. Hyland OnBase is designed for Business Process Management (BPM) and holds a mindshare of 0.4%, up 0.3% compared to last year.
Microsoft OneDrive, on the other hand, focuses on Content Collaboration Platforms, holds 9.6% mindshare, down 12.9% since last year.

Business Process Management (BPM)

Content Collaboration Platforms

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Victor Bayouwa

Owner at VBTECH-IT

I love the backup capabilities and the offline sync

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups. The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is very developed and we are not taking full advantage of its functionalities."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"I like the cloud and its integrability."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The solution's most valuable features are integration and flexibility."

More Hyland OnBase pros

"Image management is great since the search is simple, and accessing images with labels is easy."

"Ability to share documents."

"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."

"Scalability is good just because it is a cloud-based product."

"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."

"They have support for integration with a lot of tools."

"It is well integrated with other Microsoft products."

"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."

More Microsoft OneDrive pros

Cons

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The solution’s initial setup is a little difficult."

"The migration is a bit difficult in the tool."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"Software malfunctioning usually occurs when we receive documents from external sources."

More Hyland OnBase cons

"I think it should be more user-friendly with more tutorials on the full scale of the program."

"The user interface sometimes fails and when it cannot connect, it does not give the reason why."

"Microsoft OneDrive could improve because it doesn't support backing up .PST files, which are Outlook data files, and email archives. This is a substantial setback when it comes to Microsoft OneDrive."

"The file structure insight could be made more flexible like for creating more flexible folders."

"Technical support is not very impressive and is typical of large company software support."

"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."

"The online application is quite limited, for this and other Office offerings."

"I would advice not storage sensitive information since it could be prone to hacking."

More Microsoft OneDrive cons

Pricing and Cost Advice

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"This is a pricy solution, given that we are only using it at 50% capacity."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"The licensing is expensive and on a yearly basis."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"We pay a lot for the Enterprise version, but it is a premium service."

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Top Industries

By visitors reading reviews

Government

14%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Educational Organization

13%

Financial Services Firm

12%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

See all answers

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Product Reports

Buyer's Guide

Hyland OnBase

July 2025

Download Hyland OnBase product report

Buyer's Guide

Microsoft OneDrive

June 2025

Download Microsoft OneDrive product report

Also Known As

OnBase

MS OneDrive

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

Microsoft

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts

Buyer's Guide

Business Process Management (BPM)

June 2025

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