

Symantec Endpoint Security and Huntress are both prominent solutions in the endpoint security category. Huntress stands out due to its proactive threat hunting and remediation capabilities, making it a preferred choice for many users despite its higher price point.
Features: Symantec Endpoint Security offers robust antivirus, anti-malware, and firewall protection. Users appreciate its end-to-end security suite but find some advanced features complex to configure. Huntress offers proactive threat hunting, intuitive interface, and clear actionable insights.
Room for Improvement: Symantec Endpoint Security users desire improved reporting tools, faster system performance during scans, and simplified configuration of advanced features. Huntress users suggest enhancements in integration with other security tools, more customization options in threat alerts, and additional threat intelligence sources.
Ease of Deployment and Customer Service: Symantec Endpoint Security has a longer and sometimes challenging deployment process with generally well-regarded customer service. Huntress offers easy deployment with minimal disruption and responsive, knowledgeable customer support.
Pricing and ROI: Symantec Endpoint Security is cost-effective for large organizations but has a higher setup cost, providing a solid ROI. Huntress is available at a premium but users see value in its threat detection capabilities and quicker resolution times, yielding a higher perceived ROI.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 6.5% |
| CrowdStrike Falcon Complete MDR | 6.8% |
| Arctic Wolf Managed Detection and Response | 4.9% |
| Other | 81.8% |
| Product | Mindshare (%) |
|---|---|
| Symantec Endpoint Security | 3.3% |
| Microsoft Defender for Endpoint | 7.8% |
| CrowdStrike Falcon | 6.6% |
| Other | 82.3% |


| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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