

Huntress Managed EDR and SentinelOne Singularity Identity both offer powerful EDR solutions, each with unique strengths. Huntress Managed EDR seems to have the upper hand due to its lower false positive rate and cost-effectiveness for SMBs.
Features: Huntress Managed EDR is known for low false positives, a lightweight agent, and 24/7 SOC support, ensuring threat identification and response. It integrates seamlessly with existing systems, particularly beneficial for SMBs lacking dedicated IT resources. SentinelOne Singularity Identity excels in AI-driven threat detection and behavioral analysis, enabling rapid automated threat responses and rollbacks, alongside robust identity protection and environmental integration, offering comprehensive visibility and control over security threats.
Room for Improvement: Huntress Managed EDR could enhance its reporting features and user interface, alongside more robust third-party integrations beyond Microsoft products. Users suggest improvements in incident reporting and automation. SentinelOne Singularity Identity, while effective, can improve user-friendliness for non-experts and provide better support for application exclusions, with faster response times in customer support and optimizing agent efficiency.
Ease of Deployment and Customer Service: Huntress Managed EDR offers flexible deployment across Public, Hybrid, Private clouds, and On-premises, gaining praise for its proactive customer service. In contrast, SentinelOne Singularity Identity focuses on streamlined Public and On-premises cloud deployment, receiving a nod for efficient customer support, although some users desire quicker resolutions for complex technical issues.
Pricing and ROI: Huntress Managed EDR offers competitive pricing, aligned with service quality, making it appealing for SMBs. It is reported to provide significant ROI thanks to decreased operational costs and staffing needs. SentinelOne Singularity Identity, though more expensive, is attributed with delivering extensive threat protection and management capabilities that justify its price. Organizations report value in enhanced security posture and peace of mind, thereby appreciating the investment.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
They have been responsive to our needs as integrators and those of the client.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
| Product | Mindshare (%) |
|---|---|
| Huntress Managed EDR | 5.1% |
| SentinelOne Wayfinder Threat Detection and Response | 6.8% |
| CrowdStrike Falcon Complete MDR | 5.4% |
| Other | 82.7% |
| Product | Mindshare (%) |
|---|---|
| SentinelOne Singularity Identity | 0.9% |
| Wiz | 4.5% |
| Qualys VMDR | 3.9% |
| Other | 90.7% |


| Company Size | Count |
|---|---|
| Small Business | 58 |
| Midsize Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
Huntress Managed EDR provides round-the-clock threat detection, incident response, and remediation services. It offers a cost-effective security solution tailored for small to medium businesses, integrating seamlessly with Microsoft Defender to bolster cybersecurity without needing extensive security personnel.
Huntress Managed EDR specializes in comprehensive threat-hunting and proactive defense, designed to operate alongside existing antivirus tools like Microsoft Defender. It delivers continuous monitoring and advanced threat detection to protect endpoints from threats beyond traditional antivirus capabilities. The platform features a user-oriented interface enabling efficient endpoint management and security. While valued for its 24/7 security operations and threat response, Huntress faces certain challenges such as enhancing reporting capabilities, expanding integration with third-party systems, and advancing its XDR functionalities. Users seek improved API capabilities, streamlined report generation, and broader Macintosh support to elevate their experience with the tool.
What are the key features?Industries leverage Huntress Managed EDR to enhance security frameworks and integrate with existing security measures, like Microsoft Defender. Its deployment spans financial, healthcare, and SMB sectors, where the need for robust endpoint protection and threat-hunting capabilities is paramount. Organizations benefit from its flexible deployment options, adapting Huntress to their specific cybersecurity strategies.
SentinelOne Singularity Identity offers AI-driven detection, prevention, and cloud protection, providing real-time coverage and streamlined security management through its unified console and customizable interface.
Singularity Identity enhances threat detection with dynamic capabilities, facilitating real-time protection and easy user workflows. Its management console offers a unified view for deeper risk analysis, boosting operational security. Through behavioral analysis and adaptable interfaces, threat response becomes efficient. Key elements include identity guarding and quick incident mitigation. Automated remediation options and rollback features are impactful, ensuring decreased response times. Challenges include improving user accessibility, especially for non-IT individuals, and enhancing customer support with faster solutions and robust reporting. Performance issues like CPU usage demand solutions, while endpoint management and agent updates could benefit from automation. Adding network response features and lowering costs may enhance engagement.
What are the most important features?Industries leverage SentinelOne Singularity Identity for comprehensive threat monitoring across networks. It ensures cloud and endpoint security, plus control over identity and data breaches. By replacing outdated antivirus systems, organizations emphasize proactive defense, visibility, incident response, and detecting lateral movements. Implementing this solution supports strong network and endpoint security, enhances cloud management, and maintains a robust security framework.
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