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Hexagon EAM vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
5th
Average Rating
8.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
2nd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (17th), ERP (11th), Local Government CRM (3rd), Product Configuration and Quoting (6th), Warehouse Management (3rd), Cloud HCM (8th), Financial Close Software (8th)
 

Mindshare comparison

As of June 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.0%, up from 2.3% compared to the previous year. The mindshare of Infor CloudSuite is 6.3%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Infor CloudSuite6.3%
Hexagon EAM3.0%
Other90.7%
Enterprise Asset Management (EAM)
 

Featured Reviews

TalalAhmed - PeerSpot reviewer
Functional Consultant at Synergy Computers
Integrated asset and work order management has reduced errors and simplifies hospital operations
I find every feature of Hexagon EAM to be the best for me because it decreases time and minimizes paper usage, including the energy management system that integrates with other flow meters allowing all data to be viewed on a single screen. This feature was introduced in 2023 and is known as Equipment Overview 360, which is particularly valuable since few applications offer such a feature in EAM. My clients utilize energy meters, some manual and some digital, in conjunction with Equipment Overview 360, which helps them gather data more efficiently, monitor it every second or every five seconds, and view their historical data over the last three to four years, making data management significantly easier. I consider features such as Equipment Overview 360, energy management, work order management, permit to work system, and especially the case management system introduced in 2017 for one client to be very valuable. We adapted Hexagon EAM for health and safety, incorporating case management capabilities with root cause analysis and fishbone diagrams. Hexagon EAM is not only about work order management; it also includes asset management, as seen in the hospital sector where we manage around 35,000 active assets and 250 plus labs using Hexagon EAM for asset management, work order management, and store management in one of my clients.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate the most about Hexagon EAM are its robust features."
"Hexagon EAM has positively impacted our organization by significantly lowering costs."
"My advice to others who are considering implementing Hexagon EAM is to implement it, that it is a good product, that it is a product totally adaptable to each of the clients' needs, that it has a lot of potential to grow if they finally want to get the most out of it."
"I find every feature of Hexagon EAM to be the best for me because it decreases time and minimizes paper usage, including the energy management system that integrates with other flow meters allowing all data to be viewed on a single screen."
"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a very scalable solution."
"It offers a facility to get data quickly."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Mainly, we pushed back a $7M plant expansion because we were able to increase throughput with our existing facility."
"The product's most valuable feature is production planning. It is one of the core features."
 

Cons

"Adding more columns to existing objects is very hard, and I need to create custom tables and link them to the existing tables, which makes coding very challenging."
"The stability of Hexagon EAM has been good, although it can be a bit slow when handling a lot of data."
"I think Hexagon EAM can be improved, particularly regarding the application slowing down or certain modules being unavailable at times."
"One thing I believe could be improved in Hexagon EAM is the scheduling function, as it can seem daunting at first to those who are not comfortable on a computer, compared to our previous asset management system, which had a better and easier-to-use scheduling module."
"It takes time to properly learn what the product can do."
"Pricing is always an area where there is room for improvement."
"The price of the solution is not good."
"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
"The platform's distribution features need enhancement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
 

Pricing and Cost Advice

Information not available
"The platform's pricing depends on the specific number of users."
"I feel it is not very cheap, very economical but also not very expensive."
"It is a cost-effective solution."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The product is expensive. I rate the pricing a five out of ten."
"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Manufacturing Company
14%
Energy/Utilities Company
10%
Government
10%
Manufacturing Company
13%
Construction Company
11%
Healthcare Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
 

Questions from the Community

What needs improvement with Hexagon EAM?
Hexagon EAM can be improved, especially in workflows. If I observe other applications, I can customize the workflow as part of not only the out-of-box features, allowing for proper customization of...
What is your primary use case for Hexagon EAM?
My main use case for Hexagon EAM is that I was a developer at Hexagon, and I perform customizations as part of client requirements. A specific example of a customization I have worked on using Hexa...
What advice do you have for others considering Hexagon EAM?
The advice I would give to others looking into using Hexagon EAM is to be careful while writing Flexes. Since Flexes are based on PL/SQL, if I mess up with any PL/SQL, I cannot save any records, so...
What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
 

Also Known As

No data available
SyteLine
 

Overview

 

Sample Customers

Information Not Available
PRIDE Industries
Find out what your peers are saying about Hexagon EAM vs. Infor CloudSuite and other solutions. Updated: June 2026.
899,645 professionals have used our research since 2012.