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Hexagon EAM vs IBM Maximo Application Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
2nd
Average Rating
8.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
IBM Maximo Application Suite
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.2
Number of Reviews
32
Ranking in other categories
Billing Software (5th)
 

Mindshare comparison

As of July 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.0%, up from 2.7% compared to the previous year. The mindshare of IBM Maximo Application Suite is 12.1%, down from 26.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IBM Maximo12.1%
Hexagon EAM3.0%
Other84.9%
Enterprise Asset Management (EAM)
 

Featured Reviews

SA
Senior product manager at Metrolinx
Digital workflows have transformed fleet maintenance and now need faster UI and smarter automation
Hexagon EAM can be improved by incorporating artificial intelligence features, predictive maintenance features, and inventory management improvements. They can also explore adding more features beneficial for daily operations. Hexagon EAM could also extend into different sectors like oil and engineering fields, which they are already doing. The EAM application will help save money through predictive maintenance activities, leading to higher efficiency of the equipment. I want to highlight that whenever we have hundreds of checklist items on a specific route, which has hundreds of equipment, processing these work orders takes a lot of time. The status changes are time-consuming because these work orders have hundreds of equipment attached to them and numerous checklist items. When we save the work order, it takes a long time. If Hexagon can improve the speed of the application, whether in the on-premise or cloud versions, by optimizing the user interface response times, it would be very helpful for us. On a scale of 1 to 10, I would give Hexagon EAM a 7. I chose 7 out of 10 because there are still many improvements needed on the EAM application regarding performance and the addition of predictive maintenance and artificial intelligence features. There is significant scope for improvement in application performance, which justifies my score of 7 out of 10.
Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I appreciate the most about Hexagon EAM are its robust features."
"Hexagon EAM helps the business maintain the buses by daily reading their mileage and managing asset life cycle maintenance."
"Hexagon EAM has had a positive impact on my organization by modernizing our software and management status."
"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"Hexagon EAM has positively impacted my organization by helping and solving problems in the work order workflow and approval in real-time."
"Hexagon EAM has positively impacted our organization by significantly lowering costs."
"Hexagon EAM's traceability is impressive, making it easy to maintain historical data, perform root cause analysis, and complete fishbone diagram reporting."
"It does save us money because we are able to keep track of all the data that is related to equipment and repairing equipment, and the data that we are able to put in when we purchase equipment allows us to see exactly how much we have been spending on a piece of equipment since its purchase, helping us make educated decisions on whether a certain piece of equipment is at the end of its life cycle or not."
"The most valuable features are the ability to create work orders and preventative maintenance."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"For some clients we have up to 89% downtime reduction of equipment that generates over 1.2 million euro growth in revenue because we don't spend that much money on downtime and repair costs."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"The most valuable feature is the ability to correct maintenance."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"Flexibility is one of the key components, along with ease of use."
"​Maximo is very stable. We really do not have problem with stability.​"
 

Cons

"Hexagon EAM can be improved by rebranding from HxGN EAM to APM, Asset Performance Management."
"One thing I believe could be improved in Hexagon EAM is the scheduling function, as it can seem daunting at first to those who are not comfortable on a computer, compared to our previous asset management system, which had a better and easier-to-use scheduling module."
"I do wish there were more updates and enhancements."
"One thing most users complain about is the speed; I do not think it is an application issue but more about maintaining the database."
"Customers have noted that engaging with the Hexagon technical support team can be a lengthy process, especially with the on-premises version, where sharing logs and receiving resolutions is time-consuming."
"I think Hexagon EAM can be improved, particularly regarding the application slowing down or certain modules being unavailable at times."
"Adding more columns to existing objects is very hard, and I need to create custom tables and link them to the existing tables, which makes coding very challenging."
"The stability of Hexagon EAM has been good, although it can be a bit slow when handling a lot of data."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"Coding can be complex when customization is required."
"IBM Maximo can be improved because the user interface is not as modern as newer SaaS tools, and implementation and configuration can be time-consuming."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"Revision management of file attachments."
"Licensing costs for IBM Maximo are now more expensive relative to some of the cloud-based platforms that offer cheaper solutions and are more flexible in terms of fees."
 

Pricing and Cost Advice

Information not available
"I do not know about the price of the solution. However, this has been an expensive project overall."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"$USD700 per agent user."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"The price of IBM Maximo could reduce, it is expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
20%
Manufacturing Company
12%
Energy/Utilities Company
9%
Government
8%
Manufacturing Company
10%
Government
9%
Energy/Utilities Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise22
 

Questions from the Community

What needs improvement with Hexagon EAM?
I think Hexagon EAM could be improved by having new functions and more accessibility for different generations of users.
What is your primary use case for Hexagon EAM?
The main use case I have for Hexagon EAM is managing the company's assets for the development of its activities related to preventive and corrective maintenance.A concrete example of how I use Hexa...
What advice do you have for others considering Hexagon EAM?
My advice to someone who is considering using Hexagon EAM is to take into account the implementation according to their processes and whether it has to interact with other software at the same time...
What needs improvement with IBM Maximo?
The only thing that I need from IBM Maximo is more simplicity. The application has been designed in a way that it is serving the enterprises. It needs to be simpler for the SMEs, or for the compani...
What is your primary use case for IBM Maximo?
There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, any...
What advice do you have for others considering IBM Maximo?
AWS is more recommended for IBM Maximo. You can go into Microsoft as well, but AWS is preferred. IBM also has their own cloud as well.
 

Also Known As

No data available
Maximo
 

Overview

 

Sample Customers

Information Not Available
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Find out what your peers are saying about Hexagon EAM vs. IBM Maximo Application Suite and other solutions. Updated: June 2026.
904,836 professionals have used our research since 2012.