Hexagon EAM pros and cons

Name: Hexagon EAM
Brand: Hexagon AB
Rating: 4.1 (12 reviews)

Vendor: Hexagon AB

4.1 out of 5

12 reviews
100% willing to recommend

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Hexagon EAM Pros review quotes

Siddhartha Amruthaluri

Senior product manager at Metrolinx

Jul 5, 2026

By saving time for technicians, we complete work that typically takes 8 hours in just 4 hours, resulting in saving 50% of time and reducing labor costs as a result.

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TalalAhmed

Functional Consultant at Synergy Computers

Jun 3, 2026

I find every feature of Hexagon EAM to be the best for me because it decreases time and minimizes paper usage, including the energy management system that integrates with other flow meters allowing all data to be viewed on a single screen.

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reviewer2868072

Cmms Specialist at a renewables & environment company with 10,001+ employees

Jul 4, 2026

It does save us money because we are able to keep track of all the data that is related to equipment and repairing equipment, and the data that we are able to put in when we purchase equipment allows us to see exactly how much we have been spending on a piece of equipment since its purchase, helping us make educated decisions on whether a certain piece of equipment is at the end of its life cycle or not.

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Rene Moraga

Business Analyst 2 at a government with 1,001-5,000 employees

Jun 1, 2026

Hexagon EAM has positively impacted our organization by significantly lowering costs.

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Siginamsetty Sai

Application Engineer at Ernst & Young

Jan 23, 2026

Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems.

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Leandro Alanis

Encargado Servicio at a manufacturing company with 501-1,000 employees

Jun 23, 2026

Hexagon EAM has had a positive impact on my organization by modernizing our software and management status.

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reviewer2848431

Application Consultant at a outsourcing company with 51-200 employees

Jun 16, 2026

Hexagon EAM's traceability is impressive, making it easy to maintain historical data, perform root cause analysis, and complete fishbone diagram reporting.

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Vidyasagar Manthani

Application Lead at a tech vendor with 10,001+ employees

Jun 28, 2026

Hexagon EAM helps the business maintain the buses by daily reading their mileage and managing asset life cycle maintenance.

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Luv Krishna

Associate Projects at a tech vendor with 10,001+ employees

Jun 24, 2026

Hexagon EAM has positively impacted my organization by reducing the downtime of the assets.

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Sakolwat Nakarapanich

Senior Sale Consultant - Sale Account Manager APAC at Triforce Global Solutions

Jun 16, 2026

Hexagon EAM has positively impacted my organization by helping and solving problems in the work order workflow and approval in real-time.

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Hexagon EAM Cons review quotes

Siddhartha Amruthaluri

Senior product manager at Metrolinx

Jul 5, 2026

I want to highlight that whenever we have hundreds of checklist items on a specific route, which has hundreds of equipment, processing these work orders takes a lot of time.

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TalalAhmed

Functional Consultant at Synergy Computers

Jun 3, 2026

I think Hexagon EAM can be improved, particularly regarding the application slowing down or certain modules being unavailable at times.

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reviewer2868072

Cmms Specialist at a renewables & environment company with 10,001+ employees

Jul 4, 2026

I do wish there were more updates and enhancements.

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Rene Moraga

Business Analyst 2 at a government with 1,001-5,000 employees

Jun 1, 2026

One thing I believe could be improved in Hexagon EAM is the scheduling function, as it can seem daunting at first to those who are not comfortable on a computer, compared to our previous asset management system, which had a better and easier-to-use scheduling module.

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Siginamsetty Sai

Application Engineer at Ernst & Young

Jan 23, 2026

Adding more columns to existing objects is very hard, and I need to create custom tables and link them to the existing tables, which makes coding very challenging.

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Leandro Alanis

Encargado Servicio at a manufacturing company with 501-1,000 employees

Jun 23, 2026

I think Hexagon EAM could be improved by having new functions and more accessibility for different generations of users.

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reviewer2848431

Application Consultant at a outsourcing company with 51-200 employees

Jun 16, 2026

Customers have noted that engaging with the Hexagon technical support team can be a lengthy process, especially with the on-premises version, where sharing logs and receiving resolutions is time-consuming.

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Vidyasagar Manthani

Application Lead at a tech vendor with 10,001+ employees

Jun 28, 2026

One thing most users complain about is the speed; I do not think it is an application issue but more about maintaining the database.

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Luv Krishna

Associate Projects at a tech vendor with 10,001+ employees

Jun 24, 2026

It excels at work management, with the majority of its functionalities focused there, but it lacks in the inventory module.

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Sakolwat Nakarapanich