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Heimdal Endpoint Security vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
44th
Ranking in Anti-Malware Tools
25th
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Threat Intelligence Platforms (20th), Domain Name System (DNS) Security (14th), Ransomware Protection (12th)
SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Ranking in Anti-Malware Tools
2nd
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
198
Ranking in other categories
Extended Detection and Response (XDR) (2nd)
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Heimdal Endpoint Security is 0.4%, up from 0.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.8%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.
Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"Heimdal is a very agile and lightweight solution."
"The solution's in-place upgrades have been very helpful."
"The product can scale as needed."
"Their platform is really easy to work with."
"The most valuable features include the agent installation and update processes."
"Tracking down which devices don't currently have SentinelOne on them is the most valuable feature of the product."
"The visibility and, obviously, the protection aspects are second to none when it comes to speed. Another thing we fall back on is the option to roll back an endpoint if it is infected. There is a shadow copy so that if a PC downloads malicious content, we can roll it back to the state it was in before that package was imported."
"It's effectively helped to reduce organizational risk."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
 

Cons

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"What we lack is granular USB control."
"SentinelOne Singularity Complete needs more connectors for integration with more solutions."
"I would like SentinelOne to add a threat-hunting report and more UEBA features. They could add more SIEM functionality. It would be nice to have the ability to easily drag all the logs from the agents, so there's no need for multiple agents installed on the endpoint."
"It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"They need to improve how we install the software."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"They are still largely an EDR product."
"As a cloud-based product, there is a minimum number of licenses that need to be purchased, which is unfortunate."
 

Pricing and Cost Advice

Information not available
"The pricing appears to be pretty affordable."
"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."
"The pricing was very similar in terms of its competitors, but I believe SentinelOne's capability and willingness to attract new business allowed us to save some extra money."
"SentinelOne Singularity Complete's price point is excessive compared to the functionality it provides."
"SentinelOne Singularity Complete is cheaper than CrowdStrike but more expensive than any traditional anti-virus solution."
"It was cheaper than McAfee, which was a way to convince management to go with the solution."
"At this time it is only a trial. After the trial period, I am going to purchase two licenses from SentinelOne."
"I believe the retail pricing, or MSRP, is a bit high."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Non Profit
10%
Comms Service Provider
8%
Financial Services Firm
7%
Computer Software Company
20%
Manufacturing Company
7%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or something between the solutions.
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB contr...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also work in the IT department of that company. Therefore, I have chosen this antivir...
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Also Known As

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Brother, Symbion, CPH West
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
856,873 professionals have used our research since 2012.