HeadSpin vs OpenText Silk Test comparison

HeadSpin and OpenText are both solutions in the Functional Testing Tools category. HeadSpin is ranked #30, while OpenText is ranked #19 with an average rating of 8.0. HeadSpin holds a 0.6% mindshare in FT, compared to OpenText’s 1.0% mindshare. Additionally, 100% of HeadSpin users are willing to recommend the solution, compared to 93% of OpenText users who would recommend it.

HeadSpin

Read 6 HeadSpin reviews

581 Views
316 Comparison Views

100% willing to recommend

OpenText Silk Test

Read 17 OpenText Silk Test reviews

872 Views
544 Comparison Views

93% willing to recommend

HeadSpin

OpenText Silk Test

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Executive SummaryUpdated on Dec 18, 2024

OpenText Silk Test and HeadSpin are competing products in the field of software testing and monitoring solutions. While OpenText Silk Test is appreciated for its supportive pricing and comprehensive support services, HeadSpin stands out due to its robust feature set, making it a top choice for many users.

Features: OpenText Silk Test provides powerful automated testing with a great object model, supports various programming languages like Java and C#, and has an efficient recording capability that is user-friendly. It also offers comprehensive cross-platform support making it ideal for diverse environments. HeadSpin, on the other hand, excels in performance testing with its unique AV box testing feature, integrates seamlessly with other solutions for debugging, and continuously enhances its capabilities, which include excellent analytics and real-time insights.

Room for Improvement: OpenText Silk Test could improve its speed for larger datasets, enhance its UI to be more modern, and increase its integration capabilities with third-party tools. HeadSpin could benefit from a more user-friendly interface, reducing complexity for first-time users, expanding its documentation, and improving the stability of its newer features across different environments.

Ease of Deployment and Customer Service: OpenText Silk Test offers an efficient deployment model with dedicated customer service ensuring smooth implementation and ongoing assistance. HeadSpin similarly provides a streamlined deployment process but sets itself apart with proactive support and tailored consultancy services, emphasizing personalized service and advisory support over Silk Test's out-of-the-box approach.

Pricing and ROI: OpenText Silk Test is valued for its reasonable setup costs and substantial ROI through efficient testing processes and reduced manual effort, appealing to cost-conscious buyers. HeadSpin, requiring a higher initial investment, delivers significant ROI due to its enriched feature set and the strategic value provided by its analytics, thus justifying its pricing for businesses focusing on comprehensive value delivery.

To learn more, read our detailed HeadSpin vs. OpenText Silk Test Report (Updated: April 2025).

Buyer's Guide

HeadSpin vs. OpenText Silk Test

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

HeadSpin

Ranking in Functional Testing Tools

30th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Mobile APM (7th), Mobile App Testing Tools (11th)

OpenText Silk Test

Ranking in Functional Testing Tools

19th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Regression Testing Tools (8th), Test Automation Tools (19th)

Mindshare comparison

As of May 2025, in the Functional Testing Tools category, the mindshare of HeadSpin is 0.6%, down from 0.8% compared to the previous year. The mindshare of OpenText Silk Test is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Functional Testing Tools

Featured Reviews

Abhishek-Mehta

Associate Vice President at Onnivation

An advanced platform that provides visibility into the performance in the real world and enables us to test AV content

There is definitely room for improvement in terms of marketing. Marketing is something that is not that great. If you look at some of the other companies in the space, they have a lot of published case studies and tested models. They make a lot of noise. They have got some of their best customers talking about them, which is where HeadSpin needs to work. They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process. There is a great scope to improve professional services. The time to deploy is quite long. They can increase and improve the scope of their professional services and set up automation through scripts. They do it at this stage, but they're very expensive. I would love to see them come up with project-based costing for companies that are startups or low on funds. Apart from these, they have been on top of the game in terms of features. I can't think of any other new set of features at this point in time because they're already on top in terms of innovation.

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SrinivasPakala

Director Consulting Expert at Cgi Deutschland KG

Stable, with good statistics and detailed reporting available

While we are performance testing the engineering key, we need to come up with load strategies to commence the test. We'll help to monitor the test, and afterward, we'll help to make all the outcomes, and if they are new, we'll do lots and lots of interpretation and analysis across various servers, to look at response times, and impact. For example, whatever the observations we had during the test, we need to implement it. We'll have to help to catch what exactly is the issues were, and we'll help to see how they can be reduced. Everything is very manual. It's up to us to find out exactly what the issues are. The solution needs better monitoring, especially of CPU.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."

"The most valuable feature is that this is the first connected intelligence all-in-one platform."

"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."

"The most valuable features of the product are the performance parameters it gives us."

"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."

"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."

"The feature I like most is the ease of reporting."

"It's easy to automate and accelerate testing."

"Scripting is the most valuable. We are able to record and then go in and modify the script that it creates. It has a lot of generative scripts."

"The statistics that are available are very good."

"The major thing it has helped with is to reduce the workload on testing activities."

"A good automation tool that supports SAP functional testing."

"The ability to develop scripts in Visual Studio, Visual Studio integration, is the most valuable feature."

"The scalability of the solution is quite good. You can easily expand the product if you need to."

Cons

"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."

"Support and pricing could be improved."

"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."

"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."

"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."

"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."

"The support for automation with iOS applications can be better."

"Could be more user-friendly on the installation and configuration side."

"The pricing is an issue, the program is very expensive. That is something that can improve."

"Everything is very manual. It's up to us to find out exactly what the issues are."

"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."

"The pricing could be improved."

"The solution has a lack of compatibility with newer technologies."

"They should extend some of the functions that are a bit clunky and improve the integration."

Pricing and Cost Advice

"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."

"We have a yearly license for 16 devices."

"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."

"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."

"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."

"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Manufacturing Company

14%

Computer Software Company

14%

Real Estate/Law Firm

Computer Software Company

21%

Financial Services Firm

18%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is your experience regarding pricing and costs for Silk Test?

The pricing depends on the license used. The pricing is similar to others in the market.

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What needs improvement with Silk Test?

The pricing could be improved.

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What is your primary use case for Silk Test?

The product is used for manual, functional, and performance testing. I'm using the tool for loading data into ERP systems.

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Product Reports

Buyer's Guide

HeadSpin

April 2025

Download HeadSpin product report

Buyer's Guide

OpenText Silk Test

April 2025

Download OpenText Silk Test product report

Also Known As

No data available

Segue, SilkTest, Micro Focus Silk Test

Overview

Headspin is a data science-driven Mobile APM platform that leverages an AI platform to combine global device infrastructure, test automation, machine learning-driven performance, and quality of experience analytics. HeadSpin was founded to answer the demand for a global testing, performance monitoring, and quality of experience (QoE) management platform to assist businesses in ensuring optimal digital experiences across mobile, audio, online, and video delivery channels.

Headspin facilitates seamless collaboration between product managers, SREs, developers, QA/release engineers, and support staff to:

Quicken development times using intelligent automation in test and production.
Optimize digital performance across devices, networks, and apps.
Automate insights discovery with practical, context-aware AI and analytics.

Headspin Features

Headspin has many valuable key features. Some of the most useful ones include:

Global device infrastructure allows end-to-end monitoring and testing with thousands of devices in numerous locations on real carrier and WiFi networks around the world. SDK is not required.
Test automation and APIs integrate into CI/CD workflows to enable functional and performance testing pre and post release. Support for all testing frameworks.
Performance, QoE, and machine learning automatically expose issues and points to underlying root causes across all layers of the stack, from quantifying audio/video quality of experience to code and packet visibility.
Insights-to-actions delivers regression and aggregation insights throughout the digital experience lifecycle. These insights take you from planning and development to troubleticketing and operations. Trending, alerts, and analytics.

More features include:

Hosted Device Cloud
On-prem Device Appliance
Performance & Experience Analytics
Professional Services & Support
Education, Certification & Training

Headspin Benefits

There are many benefits to implementing Headspin. Some of the biggest advantages the solution offers include:

Use data science to identify problems and root cause analysis

Empower QA and DevOps teams with data science insights and test automation

Global teams can work together using remote access

Capture performance and UX issues

Reviews from Real Users

Headspin stands out among its competitors for a number of reasons. Some of these include its easy setup, scalability, and robust customer support. PeerSpot users take note of the advantages of these features in their reviews:

Abhishek M., Associate Vice President at Onnivation, notes, “A lot of companies that are using other solutions do not get access to the kind of metrics that HeadSpin captures…HeadSpin is highly advanced. It has got all the performance structures to provide visibility into how my app is performing in the real world. It also helps to identify the gaps.”

Shiba S., Automation Engineer at GlobalLogic India, writes, “The technical support is really helpful because we can set up direct calls with them if we want to…They support multiple devices. Plus, they support distribution testing.”

HeadSpin

SilkTest is robust and portable test automation for web, native, and enterprise software applications. Silk Test's portability enables users to test applications more effectively with lower complexity and cost in comparison to other functional testing tools on the market. Silk Test's role based testing enables business stakeholders, QA engineers, and developers to contribute to the whole automation testing process, which drives collaboration and increases the effectiveness of software testing.

OpenText

Sample Customers

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra

Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies

Buyer's Guide

HeadSpin vs. OpenText Silk Test

April 2025

Free Report: HeadSpin vs. OpenText Silk Test

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