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HeadSpin vs OpenText Silk Test comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HeadSpin
Ranking in Functional Testing Tools
35th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Mobile APM (7th), Mobile App Testing Tools (10th)
OpenText Silk Test
Ranking in Functional Testing Tools
22nd
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
Regression Testing Tools (13th), Test Automation Tools (20th)
 

Mindshare comparison

As of October 2026, in the Functional Testing Tools category, the mindshare of HeadSpin is 1.1%, up from 0.6% compared to the previous year. The mindshare of OpenText Silk Test is 2.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Test2.1%
HeadSpin1.1%
Other96.8%
Functional Testing Tools
 

Featured Reviews

Saorabh Singh - PeerSpot reviewer
Senior Manager - QA at Games24x7
It fulfills everything from automation to manual performance
The most valuable features of the product are the performance parameters it gives us, as well as the seamless connectivity with our automation suites. I am also pleased with the continuous enhancements made to HeadSpin. There have been many features added since we started using the product, and all of them are useful.
JG
Manager of Central Excellence at Alpura
Easy to set up with good documentation and easy management of testing cycles
The solution allows for a complete test cycle. The management of testing cycles are easy. We have good control over test cases. We can capture functional testing very easily. We're actually able to accelerate testing now and have end-to-end cycles for testing. We didn't used to have these capabilities. It's easy to automate and accelerate testing. The product offers very good cross-browser testing capabilities. We can do continuous testing and regression testing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the product are the performance parameters it gives us."
"HeadSpin is highly advanced; it has got all the performance structures to provide visibility into how my app is performing in the real world and helps to identify the gaps."
"The initial setup of HeadSpin was very easy and user-friendly, and it was easy to configure and write a script to achieve the desired outcome."
"HeadSpin allowed us to manage remote work during Covid, enable continuous automation execution, and facilitate collaboration between various departments (product managers, developers, etc..)"
"Large companies and enterprises are using this product."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The most valuable feature of HeadSpin it's the integration with other solutions; it is great, and I can search for an element or do a quick debugging on the application right on HeadSpin, which is very useful."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The statistics that are available are very good, the solution offers very good detailed reports, and it's excellent for testing an application's performance levels."
"The feature I like most is the ease of reporting, as you get a single frame of reporting across all the various tests and the program is very user-friendly."
"It is a fine product; it is a powerful tool, and it needs commitment."
"Using this DLL functionality we were able to automate our product."
"The statistics that are available are very good."
"The OCR recognition is great, way over Sikulix or Robot Framework."
"The feature I like most is the ease of reporting."
"With the help of SilkTest we've automated a bunch of routine regression tests, thus we saved our testing team weeks of testing time."
 

Cons

"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"Support and pricing could be improved."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"HeadSpin could improve on the user interface because it is very poor."
"There is a great scope to improve professional services; the time to deploy is quite long, and while they can set up automation through scripts at this stage, they are very expensive."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"GUI interface could be simpler for non-developers."
"Could be more user-friendly on the installation and configuration side."
"Implementing a better integration with Git. It was extremely painful to implement the link from Silk Central to Git."
"The solution has a lack of compatibility with newer technologies."
"SilkTest has to improve on Firefox and Chrome as their versions change."
"We moved to Ranorex because the solution did not easily scale, and we could not find good and short term third-party help. We needed to have a bigger pool of third-party contractors that we could draw on for specific implementations. Silk didn't have that, and we found what we needed for Ranorex here in the Houston area. It would be good if there is more community support. I don't know if Silk runs a user conference once a year and how they set up partners. We need to be able to talk to somebody more than just on the phone. It really comes right down to that. The generated automated script was highly dependent upon screen position and other keys that were not as robust as we wanted. We found the automated script generated by Ranorex and the other key information about a specific data point to be more robust. It handled the transition better when we moved from computer to computer and from one size of the application to the other size. When we restarted Silk, we typically had to recalibrate screen elements within the script. Ranorex also has some of these same issues, but when we restart, it typically is faster, which is important."
"Need to improve online documentation, community and forums to share issues encountered and solutions."
"Everything is very manual. It's up to us to find out exactly what the issues are."
 

Pricing and Cost Advice

"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"We have a yearly license for 16 devices."
"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
"We paid annually. There is a purchase cost, and then there is an ongoing maintenance fee."
"Our licensing fees are on a yearly basis, and while I think that the price is quite reasonable I am not allowed to share those details."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
12%
Outsourcing Company
11%
Financial Services Firm
10%
Financial Services Firm
14%
Construction Company
13%
Comms Service Provider
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for HeadSpin?
HeadSpin definitely helps us cut costs because earlier, when we owned devices, our testing cost for each project was around thirteen thousand dollars per month. After starting to use HeadSpin, the ...
What needs improvement with HeadSpin?
There are several areas where HeadSpin can be improved. One major feature that is problematic for us is the iOS experience; we often receive complaints from our team that device interaction on iOS ...
What is your primary use case for HeadSpin?
HeadSpin is used for different kinds of testing including automated testing, manual testing, and performance testing. It can be used for different device brands; for example, testing on Samsung dev...
Ask a question
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Also Known As

No data available
Segue, SilkTest, Micro Focus Silk Test
 

Overview

 

Sample Customers

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Krung Thai Computer Services, Quality Kiosk, Mªller, AVG Technologies
Find out what your peers are saying about HeadSpin vs. OpenText Silk Test and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.