Grafana Enterprise Stack vs Icinga comparison

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Grafana Enterprise Stack

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Executive SummaryUpdated on Oct 9, 2024

Icinga and Grafana Enterprise Stack compete in monitoring and analytics. Grafana has an edge due to its advanced features, making it a preferred choice for those willing to invest.

Features: Icinga is strong in monitoring infrastructure, offering automation capabilities, a comprehensive alert system, and seamless integration with third-party tools. Grafana Enterprise Stack excels in visualization with a powerful plugin ecosystem and detailed data analysis.

Room for Improvement: Icinga could improve its official customer service, interface intuitiveness, and reporting capabilities. Grafana could enhance its initial setup complexity, pricing transparency, and on-premises support documentation.

Ease of Deployment and Customer Service: Icinga provides flexible on-premises deployment for customization and strong community support but lacks official customer service. Grafana offers cloud and on-premises options with enterprise support, ensuring smooth setup and ongoing assistance, making it appealing for those seeking immediate support and easy deployment.

Pricing and ROI: Icinga’s open-source nature leads to lower initial costs, offering good ROI through flexibility and reduced operational expenses. Grafana Enterprise Stack has higher initial costs, justified by extensive features and enterprise support, providing higher ROI through productivity and advanced analytics.

To learn more, read our detailed Grafana Enterprise Stack vs. Icinga Report (Updated: January 2026).

Grafana Enterprise Stack vs. Icinga

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

13th

Average Rating

8.4

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Icinga

Ranking in IT Infrastructure Monitoring

30th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (25th), Server Monitoring (13th), Cloud Monitoring Software (23rd)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 1.1%, up from 0.7% compared to the previous year. The mindshare of Icinga is 2.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Grafana Enterprise Stack	1.1%
Icinga	2.4%
Other	96.5%

IT Infrastructure Monitoring

Featured Reviews

Rajan M

Test Lead at Calpine Group

Efficient monitoring and alerting enhance operational insights

With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.

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Harrison Bulley

Senior Infrastructure Engineer at Net Consulting

A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification

I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Grafana's full observability stack, known as LGTM, is highly valuable."

"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."

"The dashboards are pretty good."

"It is truly reliable."

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"The ability to graph actual, live, or on-the-fly activity is valuable; it is an added value to work with Grafana Enterprise Stack and to display results or logs, which are huge in nature, in graphical characters."

More Grafana Enterprise Stack pros

"Macros and the ability to connect it to Google Maps are valuable features."

"We have found the solution to be stable."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

"The apply rules feature saves a lot of time."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"An affordable solution for small organizations to do basic network monitoring."

More Icinga pros

Cons

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."

"The tool needs to show only fewer updates."

"They could use more small tutorials to explain a bit about how Grafana works."

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."

"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"The connection between metrics, logs, and traces could be improved."

More Grafana Enterprise Stack cons

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"The installation and configuration are very complex."

"The user interface should be improved."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."

"Icinga’s automation could be improved."

"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

More Icinga cons

Pricing and Cost Advice

"I use the tool's free license."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The solution is cheap."

"We're using the free version of Icinga."

"This is an open-source solution with paid support."

"The product is inexpensive compared to other DBM products."

"It's an open-source solution."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is free to use."

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Top Industries

By visitors reading reviews

Energy/Utilities Company

18%

Financial Services Firm

15%

Manufacturing Company

10%

Computer Software Company

10%

Educational Organization

14%

Comms Service Provider

12%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What do you like most about Grafana Enterprise Stack?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...

What needs improvement with Grafana Enterprise Stack?

I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...

What is your primary use case for Grafana Enterprise Stack?

I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...

What is your experience regarding pricing and costs for Icinga?

It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...

What needs improvement with Icinga?

There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...

What is your primary use case for Icinga?

We use Icinga as a monitoring solution to monitor customers' infrastructures. We work as a managed service provider, so we offer monitoring and many other services to our customers. So we use it in...

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Product Reports

Grafana Enterprise Stack

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Also Known As

No data available

Icinga Cloud Monitoring

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Grafana Enterprise Stack vs. Icinga