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Grafana Enterprise Stack vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
20th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Icinga
Ranking in IT Infrastructure Monitoring
47th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (40th), Server Monitoring (16th), Cloud Monitoring Software (31st)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.9%, down from 0.9% compared to the previous year. The mindshare of Icinga is 1.4%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Grafana Enterprise Stack0.9%
Icinga1.4%
Other97.7%
IT Infrastructure Monitoring
 

Featured Reviews

RM
Test Lead at Calpine Group
Efficient monitoring and alerting enhance operational insights
With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.
reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Grafana's full observability stack, known as LGTM, is highly valuable."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"It is very easy to deploy and integrate with any application or infrastructure layer."
"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."
"Our productivity has improved with its use."
"We have found the solution to be stable."
"We monitor all, starting from UPS to international mail chains."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"Macros and the ability to connect it to Google Maps are valuable features."
 

Cons

"Grafana Enterprise Stack is complex and not easy or simple."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."
"Productivity has been improved with the use of Grafana Enterprise Stack, but cost savings or return on investment specifics are not clear."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."
"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"The connection between Icinga and Icinga Web."
"The solution lacks many features important to higher-level IT management and network support."
"We have found some problems with Nagios, and support isn't very responsive."
"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."
"Icinga’s automation could be improved."
"The tool currently fails to provide notifications to users."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
 

Pricing and Cost Advice

"I use the tool's free license."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"This is an open-source solution with paid support."
"The solution is free to use."
"The solution is cheap."
"It's an open-source solution."
"The product is inexpensive compared to other DBM products."
"We're using the free version of Icinga."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
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Top Industries

By visitors reading reviews
Energy/Utilities Company
19%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Educational Organization
14%
Financial Services Firm
11%
Comms Service Provider
10%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What needs improvement with Grafana Enterprise Stack?
I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...
What is your primary use case for Grafana Enterprise Stack?
I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...
What advice do you have for others considering Grafana Enterprise Stack?
We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.
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Also Known As

No data available
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
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Find out what your peers are saying about Grafana Enterprise Stack vs. Icinga and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.