Try our new research platform with insights from 80,000+ expert users

Atlassian Confluence vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (1st)
Office 365
Average Rating
8.6
Number of Reviews
143
Ranking in other categories
Content Collaboration Platforms (2nd)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 14.4%, down 19.1% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 6.8% mindshare, up 6.3% since last year.
Corporate Portals (Enterprise Information Portals)
Content Collaboration Platforms
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Gary Cook - PeerSpot reviewer
Access to advanced features boosts productivity despite pricing concerns in developing regions
I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved. For the maintenance side of Office 365, only one person is involved. Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10. My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10. I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices. We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now. I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has a valuable feature for quick verification of documents."
"Many people enjoy its zero learning-curve.​"
"Easy to share information and the integration with JIRA is good."
"The most valuable features are the ease of creating documentation, as well as charts."
"The interface is good....I didn't face any issues with the scalability. It was very good."
"Document collaboration is the most valuable aspect of the solution."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"The most valuable feature is Microsoft Exchange."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point."
"Adaptable solution with a good interface. It's easy to set up and easy to use."
"The most valuable feature of Office 365 is that it has many solutions bundled together."
"​Great impact on project management and team collaboration."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."
 

Cons

"The search function is not great."
"The roadmap feature should be made easier to work with and modify. It's not really scalable."
"The UX is a little bit all over the place."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"In the next release, I would like to have the ability to import pictures."
"Security is still complex, but the admin console improving."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"We have had some connectivity issues."
"I'm not sure if there are areas of improvement. For us, it's working quite well."
"Microsoft Word is a little bit left behind regarding the tools it has."
"Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"Integration with other platforms can be improved."
 

Pricing and Cost Advice

"In my opinion, it's worth the investment"
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"There is an annual license."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"For us, it's free to use. We don't pay any licensing."
"There is a license needed to use Atlassian Confluence."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"Licensing, billing, and accounting are available from the management interface."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"​The pricing/licensing is easy to manage."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"The price of Office 365 is very expensive."
report
Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
856,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
59%
Financial Services Firm
7%
Computer Software Company
6%
Manufacturing Company
5%
Educational Organization
65%
Computer Software Company
6%
Financial Services Firm
3%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What is your experience regarding pricing and costs for Office 365?
For pricing, I think it's fairly priced, I would rate it 8.
What needs improvement with Office 365?
The areas of Office 365 that have room for improvement are what should be better in this solution.
What is your primary use case for Office 365?
A typical use case for Office 365 is how I primarily use this solution.
 

Also Known As

Confluence
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Me & the Bees Lemonade
Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.
856,873 professionals have used our research since 2012.