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Atlassian Confluence vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
Office 365
Average Rating
8.6
Number of Reviews
86
Ranking in other categories
Content Collaboration Platforms (9th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 15.8%, down 19.3% compared to last year.
Office 365, on the other hand, focuses on Content Collaboration Platforms, holds 6.3% mindshare, down 6.5% since last year.
Corporate Portals (Enterprise Information Portals)
Content Collaboration Platforms
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Minos Pitsillides - PeerSpot reviewer
Excellent technical support, easy to install, but the price, while affordable, could be improved
Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy to share information and the integration with JIRA is good."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"The solution is very intuitive and provides excellent content management."
"It is a good collaboration tool."
"Documenting everything related to the project is good for me. It enables me to use rich text to document, insert macros and links, highlight with different colors, and organize pages in a hierarchical way."
"The product has a valuable feature for quick verification of documents."
"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"The interface is good....I didn't face any issues with the scalability. It was very good."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"It's nice that it's an all-in-one solution and everything is all in one place."
"It is very easy to deploy."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."
"The phone VoIP product provides genuine a unified communication solution."
"Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security)."
"The solution is quite intuitive and easy to use."
 

Cons

"I would like Confluence to include the ability to draw flowcharts and diagrams."
"The software does not currently have any kind of AI integration."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"The dashboards should be improved."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"The add-on feature is not readily available or well-documented."
"There is no concept of peer review or a draft mode - whatever you write is live."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs."
"We have had some connectivity issues."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."
"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."
"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"Using Office 365 is not that flexible on some mobile devices, like Android."
 

Pricing and Cost Advice

"We pay $350 a month to use the solution."
"There is a license needed to use Atlassian Confluence."
"Licenses are quite expensive"
"The issues I have with the pricing are in respect to the add-ons."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"In my opinion, it's worth the investment"
"The price of the on-premises data center version is too expensive."
"This is a very expensive solution."
"Licensing fees are paid on a monthly basis, or we prepay them."
"I think that we pay $9.99 USD per user, monthly."
"Licensing, billing, and accounting are available from the management interface."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"Good reporting and good value subscriptions for international calls."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"The pricing is not really high, but one can get the software with the license key for free."
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Top Industries

By visitors reading reviews
Educational Organization
70%
Financial Services Firm
5%
Computer Software Company
4%
Manufacturing Company
4%
Educational Organization
78%
Computer Software Company
4%
Financial Services Firm
2%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What is your experience regarding pricing and costs for Office 365?
I am not aware of the cost at work, but the cost for personal use has increased significantly and feels expensive.
What needs improvement with Office 365?
Moving from the original Outlook to Outlook 365 was problematic because I couldn't transfer a lot of my previous emails. This is an area where improvement is needed to make the transition smoother....
What is your primary use case for Office 365?
I use Office 365 ( /products/office-365-reviews ) strictly for sales. As a small office, we utilize products like Outlook and Word.
 

Also Known As

Confluence
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Me & the Bees Lemonade
Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.
849,686 professionals have used our research since 2012.