Atlassian Confluence vs Office 365 comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and Office 365 based on real PeerSpot user reviews.

Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Office 365 Report (Updated: March 2023).
688,083 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It is a very popular tool.""I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it.""The solution is stable.""The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information.""The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents.""It's easy to use and you can create all types of pages.""The most valuable feature of Atlassian Confluence it's very easy to use and there are different options.""The solution is very intuitive and provides excellent content management."

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"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints.""It's inexpensive to license.""OneNote is the feature I use the most. We also frequently use the Power Apps features.""The way the ERP presents information for the user is very good.""The most valuable features of Office 365 are Word, PowerPoint, Excel, and Teams. Teams helped us to collaborate more through its call and document sharing features.""The most valuable feature of this solution is the integration.""There's a lot there in terms of apps and features.""It is stable."

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"I would like to see more macros provided by the company included in the license.""Atlassian needs to provide the source editor or a built-in plugin.""The roadmap feature should be made easier to work with and modify. It's not really scalable.""Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly.""When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits.""We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations.""When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file.""The cost of the solution is too high."

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"Microsoft Word is a little bit left behind regarding the tools it has.""The integration with mobile services is not so good. It's coming, but they could improve a lot.""Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment.""It could be more user-friendly for inexperienced people.""As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request.""Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.""I would like to see better integration with Teams, and better usability with SharePoint.""We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."

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Pricing and Cost Advice
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • "There is a license needed to use Atlassian Confluence."
  • "There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
  • "Maybe we're only using 10% of it, but we have to pay for everything."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
  • "We have a license to use this solution. We have an E3 license which covers many different solutions."
  • "I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
  • "For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
  • "Licensing fees are paid on a monthly basis, or we prepay them."
  • "The price of Office 365 is very expensive."
  • More Office 365 Pricing and Cost Advice →

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    688,083 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:I think that it is one of the best products on the market from my experience.
    Top Answer:To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other… more »
    Top Answer:I would like Confluence to include the ability to draw flowcharts and diagrams. There's a small tool that you can use to draw, but it was very cumbersome. When you have to import or paste the… more »
    Top Answer:Quarantine email alerts to users to allow the email to their inbox (tricky but handy) - tricky if one doesn't have third-party email security, handy if one has got good third party email security).
    Top Answer:Pricing and licensing are not an issue with Microsoft - they offer good prices for any subscription. Migrating from other solutions like IBM Domino (NSF format emails) is tricky because Microsoft… more »
    Top Answer:Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and… more »
    Average Words per Review
    Average Words per Review
    Also Known As
    Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
    Learn More

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

    Learn more about Atlassian Confluence
    Learn more about Office 365
    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Me & the Bees Lemonade
    Top Industries
    Computer Software Company19%
    Financial Services Firm17%
    Comms Service Provider9%
    Cloud Provider6%
    Educational Organization19%
    Computer Software Company13%
    Financial Services Firm12%
    Computer Software Company25%
    Manufacturing Company22%
    Financial Services Firm13%
    Comms Service Provider3%
    Educational Organization29%
    Computer Software Company14%
    Comms Service Provider7%
    Company Size
    Small Business33%
    Midsize Enterprise24%
    Large Enterprise43%
    Small Business16%
    Midsize Enterprise28%
    Large Enterprise56%
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    Small Business20%
    Midsize Enterprise38%
    Large Enterprise42%
    Buyer's Guide
    Atlassian Confluence vs. Office 365
    March 2023
    Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.
    688,083 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 41 reviews while Office 365 is ranked 4th in Content Collaboration Platforms with 16 reviews. Atlassian Confluence is rated 8.0, while Office 365 is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". Atlassian Confluence is most compared with Microsoft Teams, SharePoint, Microsoft OneDrive, Slack and Zendesk Guide, whereas Office 365 is most compared with Amazon WorkDocs, Dropbox, Box, Citrix ShareFile and Microsoft OneDrive. See our Atlassian Confluence vs. Office 365 report.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.