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GoodAccess vs SonicWall Connect Tunnel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in Enterprise Infrastructure VPN
8th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), ZTNA (5th)
SonicWall Connect Tunnel
Ranking in Enterprise Infrastructure VPN
20th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Enterprise Infrastructure VPN category, the mindshare of GoodAccess is 0.2%, up from 0.1% compared to the previous year. The mindshare of SonicWall Connect Tunnel is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.
Raghuram K M - PeerSpot reviewer
Offers advanced security features and is easy to install
The product's feature to secure remote access needs is an area that is looked after by the IT team in our company. I work in a healthcare organization where we need to protect certain private information. My organization does not focus on network or database protection. I know about the VPN encryption in the tool. My company has not faced any problems with the product's performance, speed, and connectivity. Performance-wise, my company is satisfied with the product. I will tell those who plan to purchase the product that they need to look at the level of security or encryption they expect for their environment. If there is a requirement for the different networks in the domain of those who planned to purchase the product to be isolated, then it should be done. I rate the overall tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"GoodAccess has significantly improved security in our organization."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"Static IP Addresses with multiple gateway options per team allow us to set up different teams with different network accesses."
"GoodAccess offers a very available professional support service - it can be via chat service, email, or phone."
"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"It has become an integral part of our remote work toolkit, as it enables us to overcome USA IP restrictions, ensuring our global teams can collaborate effectively."
"No extra hardware is needed, and it is very easy to set up"
"The best features are security and ease of use."
"The most valuable features of the solution stem from the advanced security features it offers."
 

Cons

"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"The price tier is not suited for small teams."
"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."
"The logs do not go back very far."
"There could be a better view of which type of communication is going through the system."
"Enhancing the user interface and experience could make it more intuitive for all users."
"The product's configuration, administration, and user interface are areas of concern."
"An improvement would be to update the look and feel of the interface, which is very traditional and doesn't fit the current market trend."
 

Pricing and Cost Advice

Information not available
"The product is expensive. Two or three years ago, when the solution was purchased for our company, I remember that it was not the cheapest compared to the tools offered by competitors."
"Connect Tunnel is expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Comms Service Provider
6%
Hospitality Company
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
What do you like most about SonicWall Connect Tunnel?
The most valuable features of the solution stem from the advanced security features it offers.
What is your experience regarding pricing and costs for SonicWall Connect Tunnel?
The product is expensive. Two or three years ago, when the solution was purchased for our company, I remember that it was not the cheapest compared to the tools offered by competitors.
What needs improvement with SonicWall Connect Tunnel?
The product's configuration, administration, and user interface are areas of concern. From an improvement perspective, the configuration, administration, and user interface must be simplified. The ...
 

Overview

Find out what your peers are saying about GoodAccess vs. SonicWall Connect Tunnel and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.