Serviceaide Luma vs goMoxie comparison

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goMoxie Logo
29 views|26 comparisons
Serviceaide Logo
11 views|2 comparisons
Ranking
10th
out of 23 in Live Chat
Views
29
Comparisons
26
Reviews
0
Average Words per Review
0
Rating
N/A
20th
out of 23 in Live Chat
Views
11
Comparisons
2
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Moxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
Luma
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Overview

goMoxie’s guidance tools empower you to proactively engage customers. Use CONTEXT and Proactive Chat to anticipate struggle and instill confidence with targeted messaging to answer questions before customers ask them.

Luma is a Virtual Agent that provides better service experiences by providing customers with an intelligent, natural language conversational approach to Service Management. ... a conversational interface that guides users to actionable requests and improved self-service.

Sample Customers
Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
ipc, BOSTON FINANCIAL, CloudSmartz, FUJITSU, OnStar

goMoxie is ranked 10th in Live Chat while Serviceaide Luma is ranked 20th in Live Chat. goMoxie is rated 0.0, while Serviceaide Luma is rated 0.0. On the other hand, goMoxie is most compared with Adobe Experience Manager, whereas Serviceaide Luma is most compared with .

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