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GitHub Issues vs SmartBear Insight Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GitHub Issues
Ranking in Debugging
10th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SmartBear Insight Hub
Ranking in Debugging
5th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Debugging category, the mindshare of GitHub Issues is 4.1%, up from 1.2% compared to the previous year. The mindshare of SmartBear Insight Hub is 6.8%, down from 22.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Debugging Market Share Distribution
ProductMarket Share (%)
SmartBear Insight Hub6.8%
GitHub Issues4.1%
Other89.1%
Debugging
 

Featured Reviews

Raja Nagendra Kumar - PeerSpot reviewer
C.T.O at a computer software company with 1-10 employees
Integrated issue tracking has improved collaboration and streamlined my project workflows
I use the labeling feature in GitHub Issues. Regarding task prioritization, I think integration with code repositories in GitHub Issues is easy to manage. In my opinion, the ability to assign issues to specific team members is a good function, and I think it simplifies collaboration. I utilize the Insights tab in GitHub Issues, and I can provide feedback about that option. Based on my experience, GitHub Issues provides main benefits, such as saving time, saving money, and streamlining processes for me and my company.
Aisha Mazher - PeerSpot reviewer
Senior Semi Automation Engineer at Venturedive
The solution can be used to check the number of users online and how many times the application crashed
With BugSnag, we are able to get some data out of it. I am currently working for a payment app, and we have to redirect the customer to the VGS pages. When a crash occurs, we know that the crash is not on our side. We know that the crash happened on the VGS side or something is wrong with our integration with VGS. Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It enables mapping issues to specific team members, making it a valuable feature."
"The most valuable features are monitoring and the information provided from the customers' journey."
"Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged."
 

Cons

"The challenge lies in the initial setup and the difficulty of adding new Issues."
"It's hard to integrate with the application, and the setup was not very straightforward."
"The solution could improve by having a better graphical interface and more in-depth functionality."
 

Pricing and Cost Advice

"It is an open source."
"There is a license required for this solution."
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Also Known As

No data available
BugSnag
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Cisco, PagerDuty, TicketMaster, EA, Docker, Stubhub, Shopify, Slack
Find out what your peers are saying about Sentry, GNU, MathWorks and others in Debugging. Updated: January 2026.
881,082 professionals have used our research since 2012.