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GitHub Issues vs SmartBear Insight Hub comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GitHub Issues
Ranking in Debugging
6th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SmartBear Insight Hub
Ranking in Debugging
2nd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Debugging category, the mindshare of GitHub Issues is 1.6%, up from 0.5% compared to the previous year. The mindshare of SmartBear Insight Hub is 16.8%, down from 20.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Debugging
 

Featured Reviews

Devansh Singh - PeerSpot reviewer
Streamlining project management by facilitating issue tracking, collaboration, and transparency, allowing users to categorize, assign, and discuss tasks efficiently
In terms of scalability, we can include as many Issues as needed without encountering any apparent limits. Based on my observations from various open-source projects, even those with hundreds or thousands of Issues, there don't seem to be significant problems. There are around twenty to twenty-five members in the prototype.
Aisha Mazher - PeerSpot reviewer
The solution can be used to check the number of users online and how many times the application crashed
With BugSnag, we are able to get some data out of it. I am currently working for a payment app, and we have to redirect the customer to the VGS pages. When a crash occurs, we know that the crash is not on our side. We know that the crash happened on the VGS side or something is wrong with our integration with VGS. Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It enables mapping issues to specific team members, making it a valuable feature."
"The most valuable features are monitoring and the information provided from the customers' journey."
"Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged."
 

Cons

"The challenge lies in the initial setup and the difficulty of adding new Issues."
"The solution could improve by having a better graphical interface and more in-depth functionality."
"It's hard to integrate with the application, and the setup was not very straightforward."
 

Pricing and Cost Advice

"It is an open source."
"There is a license required for this solution."
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Questions from the Community

What do you like most about GitHub Issues?
It enables mapping issues to specific team members, making it a valuable feature.
What is your experience regarding pricing and costs for GitHub Issues?
It is an open source. There are no extra charges associated with it.
What needs improvement with GitHub Issues?
The challenge lies in the initial setup and the difficulty of adding new Issues.
What do you like most about BugSnag?
Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.
What needs improvement with BugSnag?
It's hard to integrate with the application, and the setup was not very straightforward.
What is your primary use case for BugSnag?
The solution's dashboard is used to check how many users were online, how many users were using our application, how many times the application crashed, and which call had crashed.
 

Comparisons

 

Also Known As

No data available
BugSnag
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Cisco, PagerDuty, TicketMaster, EA, Docker, Stubhub, Shopify, Slack