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Sentry vs SmartBear Insight Hub comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sentry
Ranking in Debugging
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th)
SmartBear Insight Hub
Ranking in Debugging
2nd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Debugging category, the mindshare of Sentry is 32.9%, up from 31.1% compared to the previous year. The mindshare of SmartBear Insight Hub is 17.1%, down from 21.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Debugging
 

Featured Reviews

Abdullah Baig - PeerSpot reviewer
An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing
Sentry was easy to learn compared to New Relic and Azure Monitor. I saw some valuable input. It took us the least amount of time to see how Sentry is valuable. It took just a few minutes. Session Replay provides a replay of the recorded errors. It is a good feature. Azure Monitor does not have this feature. The error reporting is straightforward. We can see everything that we need to see. The dashboard seems pretty fine. The product performs well. We can see the user's IP addresses.
Aisha Mazher - PeerSpot reviewer
The solution can be used to check the number of users online and how many times the application crashed
With BugSnag, we are able to get some data out of it. I am currently working for a payment app, and we have to redirect the customer to the VGS pages. When a crash occurs, we know that the crash is not on our side. We know that the crash happened on the VGS side or something is wrong with our integration with VGS. Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would rate the stability of Sentry as eight out of ten."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"The solution is user-friendly."
"The product performs well."
"The most valuable feature we have found with Sentry is the security that it provides."
"Overall, I give Sentry a rating of 10."
"Sentry breaks everything down in real time."
"It's a great visibility tool for the developer team."
"The most valuable features are monitoring and the information provided from the customers' journey."
"Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged."
 

Cons

"I have not worked with Sentry long enough to provide advice for improvements. I need more experience and time."
"The settings for an administrator are complex."
"The price could be lowered."
"Lacks user metric tracking and the ability to create more dashboards."
"Its debugging feature needs to be faster."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"The log centralization and analysis could be improved in Sentry."
"It's hard to integrate with the application, and the setup was not very straightforward."
"The solution could improve by having a better graphical interface and more in-depth functionality."
 

Pricing and Cost Advice

"I am currently using a self-hosted open version."
"Currently, we are in the production phase of our project and we are on free plans to use Sentry. Once we go live we will have to be on a subscription-based plan."
"We are currently paying through Cloudera for the Sentry service."
"We can adjust the price a little bit based on our needs."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Sentry?
Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...
What needs improvement with Sentry?
Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...
What do you like most about BugSnag?
Since BugSnag is a web application and not a mobile application, a user's attempts to click on the back or forward buttons also get logged.
What needs improvement with BugSnag?
It's hard to integrate with the application, and the setup was not very straightforward.
What is your primary use case for BugSnag?
The solution's dashboard is used to check how many users were online, how many users were using our application, how many times the application crashed, and which call had crashed.
 

Comparisons

No data available
 

Also Known As

No data available
BugSnag
 

Overview

 

Sample Customers

Dropbox, Airbnb, Stripe, Uber
Microsoft, Cisco, PagerDuty, TicketMaster, EA, Docker, Stubhub, Shopify, Slack
Find out what your peers are saying about Sentry vs. SmartBear Insight Hub and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.