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Galvanize IncidentBond [EOL] vs IBM Resilient comparison

Diligent and IBM are both solutions in the Security Incident Response category. Additionally, 100% of Diligent users are willing to recommend the solution, compared to 75% of IBM users who would recommend it.
IBM Resilient
Read 18 IBM Resilient reviews
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  • 127 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Galvanize IncidentBond [EOL] and IBM Resilient based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, VMware, IBM and others in Security Incident Response.

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To learn more, read our detailed Security Incident Response Report (Updated: June 2025).
Buyer's Guide
Security Incident Response
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Galvanize IncidentBond [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (3rd), Security Orchestration Automation and Response (SOAR) (11th)
 

Featured Reviews

DE
Customization and transparency of data, while maintaining a mostly user-friendly UI
Sadly, I can’t provide specific examples due to the nature of the content of the improvements. I will say that, prior to implementation, and post-implementation, we saw a nearly 800% increase in volume of completed and correctly completed documentation in regards to specific tasks being completed. Rsam puts the workflow first, and lets the record follow it. It literally puts a task on rails and the person needing to do the work only need respond to the prompts accordingly and let Rsam automate the rest. The data is cleaner, more uniform, and there’s simply more of it created more quickly, as a result.
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Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customization and the transparency of data while still maintaining a mostly user-friendly UI, are key features. It allows for me, as an engineer, to evolve the individual components and modules, and to create a much more meaningful picture than the individual pieces in isolation ever could."
"The UBA, User Behavior Analytics, is very good."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The solution is reliable in our usage."
"IBM Resilient is scalable."
"It is a stable solution...It is a scalable solution."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The solution is very easy to use."
"The solution is easy to use."
More IBM Resilient pros
 

Cons

"Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual. I can appreciate the cause and affect, wherein the customization of the tool drives rapid release schedules, and the paradox that creates with the idea of stable releases. I’d also like more transparency about known bugs and issues."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The initial setup is complex."
"The tool needs to improve its documentation on license scripts."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The integration could be improved so that it is easy to integrate with other solutions."
"The ability to analyze incidents needs to be improved in the solution."
"The implementation could be a bit simpler."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
More IBM Resilient cons
 

Pricing and Cost Advice

Information not available
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"Pricing for the solution is good, in my opinion."
"There is a license you need to pay for in order to use this product."
"The cost of the product is quite high."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"We could create unlimited users using the license we had purchased."
More IBM Resilient pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
33%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
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What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
See all answers
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
See all answers
 

Comparisons

No data available
Palo Alto Networks Cortex XSOAR vs IBM Resilient Logo
Palo Alto Networks Cortex XSOAR vs IBM Resilient
Compared 36% of the time
IBM Security QRadar vs IBM Resilient Logo
IBM Security QRadar vs IBM Resilient
Compared 19% of the time
Splunk SOAR vs IBM Resilient Logo
Splunk SOAR vs IBM Resilient
Compared 19% of the time
Fortinet FortiSOAR vs IBM Resilient Logo
Fortinet FortiSOAR vs IBM Resilient
Compared 10% of the time
ServiceNow Security Operations vs IBM Resilient Logo
ServiceNow Security Operations vs IBM Resilient
Compared 10% of the time
More IBM Resilient Competitors
 

Product Reports

Buyer's Guide
Security Incident Response
June 2025
Galvanize IncidentBond [EOL] reportDownload Galvanize IncidentBond [EOL] product report
Buyer's Guide
IBM Resilient
June 2025
IBM Resilient reportDownload IBM Resilient product report
 

Also Known As

IncidentBond, Rsam SIRP, Rsam Incident Management, Rsam Security Incident Response Platform
No data available
 

Overview

Rsam’s Security Incident Response Platform (SIRP) simplifies and speeds monitoring and resolution. Our dynamic workflow can replicate any existing incident management process and allows you to make changes as your processes evolve - all from a single interface. Track the lifecycle of a security incident and coordinate actions quickly and with ease. 

Diligent

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM
 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Buyer's Guide
Security Incident Response
June 2025
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