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Galvanize IncidentBond [EOL] vs IBM Resilient comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Galvanize IncidentBond [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (5th), Security Orchestration Automation and Response (SOAR) (20th)
 

Featured Reviews

DE
Information Security Engineer at a financial services firm with 1,001-5,000 employees
Customization and transparency of data, while maintaining a mostly user-friendly UI
Sadly, I can’t provide specific examples due to the nature of the content of the improvements. I will say that, prior to implementation, and post-implementation, we saw a nearly 800% increase in volume of completed and correctly completed documentation in regards to specific tasks being completed. Rsam puts the workflow first, and lets the record follow it. It literally puts a task on rails and the person needing to do the work only need respond to the prompts accordingly and let Rsam automate the rest. The data is cleaner, more uniform, and there’s simply more of it created more quickly, as a result.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Rsam puts the workflow first, and lets the record follow it, literally putting a task on rails so the person needing to do the work only needs to respond to the prompts accordingly and let Rsam automate the rest."
"The customization and the transparency of data while still maintaining a mostly user-friendly UI, are key features. It allows for me, as an engineer, to evolve the individual components and modules, and to create a much more meaningful picture than the individual pieces in isolation ever could."
"The solution is very easy to use."
"The solution is reliable in our usage."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The solution is simple to use and to integrate with IBM QRadar."
"The solution is very easy to use."
"Its flexibility is the most valuable."
"This is a good solution that we recommend for customers."
"The integration with IBM SIM and the ability to block users during brute force attacks are particularly effective."
 

Cons

"Hands down, if Rsam adopted a more industry proper "End of life – Deprecated – Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual."
"Stable – Release – Experimental" system with their releases, and all the proper checks and balances, I’d be an incredibly happy individual. I can appreciate the cause and affect, wherein the customization of the tool drives rapid release schedules, and the paradox that creates with the idea of stable releases. I’d also like more transparency about known bugs and issues."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The implementation could be a bit simpler."
"IBM Resilient is quite complex, including its configuration."
"The tool needs to improve its documentation on license scripts."
"The solution is limited, but it needs lots of development, especially when we talk about making actions with other security solutions."
"The integration could be improved so that it is easy to integrate with other solutions."
"The initial setup is not straightforward or simple. It's quite complex."
"This product could be improved with better customization. However, some competitors' solutions contain more integration, support, automation, or flexibility."
 

Pricing and Cost Advice

Information not available
"There is a license you need to pay for in order to use this product."
"Pricing for the solution is good, in my opinion."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"It is very expensive."
"The cost of the product is quite high."
"We could create unlimited users using the license we had purchased."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
30%
Government
8%
Construction Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Also Known As

IncidentBond, Rsam SIRP, Rsam Incident Management, Rsam Security Incident Response Platform
No data available
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
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