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JAMS vs Redwood RunMyJobs comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Redwood RunMyJobs
Ranking in Workload Automation
8th
Average Rating
9.6
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Workload Automation category, the mindshare of JAMS is 2.0%, up from 1.4% compared to the previous year. The mindshare of Redwood RunMyJobs is 8.7%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.0%
Redwood RunMyJobs8.7%
Other89.3%
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
MaheshKumar6 - PeerSpot reviewer
Future-proof and powerful with great support
Improvements include: 1) Cost of the Software. Redwood is more expensive than most of the other Automation Software available today; they could make it budget-friendly. 2) It has limited reporting features. Some basic reporting features are missing. 3) There is no option to extract data in Excel. This feature could help in finding errors in the data. 4) Integration with ServiceNow is not supported. 5) The cloud platform compatibility is not up to the mark. 6) Security standards need to be improved. 7) Handling failure is not great; the workflow stops when a job fails and human intervention is required. 8) Configuration and set-up are difficult for someone with less coding knowledge. 9) They need to provide more documentation to assist new users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"The most valuable aspect of JAMS is its robustness."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"JAMS has helped save IT staff time by automating tasks previously performed with scripts, and its scheduling feature has been particularly useful."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"The planning capabilities are most valuable."
"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."
"Redwood RunMyJobs has been very useful for job scheduling and checking and monitoring jobs."
"Redwood helps us to schedule batch jobs on a daily, weekly, and yearly basis to keep the business running smoothly."
"We can create and test micro-workflows to find defects sooner."
"The automated alert response is very useful for long-running and failed jobs during off-business hours."
"REL expressions are quite helpful for setting up the preconditions."
"It conjures simplicity from the depths of complexity, effortlessly shouldering burdensome workloads."
"Redwood is more flexible and we can schedule the tasks based on different time zones."
"With automation in place, employees can focus on more strategic tasks that require human expertise, increasing overall productivity."
 

Cons

"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"The monitoring of the JAMS product and its performance is an area of concern for me."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"JAMS notifications for hung jobs could be improved."
"The search capability needs to be improved because when we try to search for a job, it's hard to do."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"Redwood RunMyJobs should add more good features."
"We need the automatic creation of incidents for failed jobs."
"It would be nice if Redwood RunMyJobs could work on different systems."
"The reports are downloaded in .CAR file format, which makes it difficult to convert to an Excel file."
"Redwood automation software could be made more user-friendly and intuitive, making chores and automation processes easier for users to complete."
"The product could be better in terms of its monitoring and alert service."
"Having a graphical user interface for the dashboard would be great."
"Customer support should be enhanced so that we can automatically raise tickets and incidents in customer service."
 

Pricing and Cost Advice

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."
"For what it does, the product is priced very well."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"It's expensive, to be honest, but it does the job."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"It initially surprised me because we went from an application that was priced by connection to agents/the number of agents to an application that was priced based on the number of job executions. At that time, many of the products we looked at were also priced on job execution. That seems to be more common in the business or in the vendors that provide solutions out there, but that was probably our biggest difference."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
17%
Manufacturing Company
11%
Computer Software Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise17
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise55
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
What needs improvement with JAMS?
A major improvement would be the integration of AI to help us accomplish various tasks. AI could assist in simplifying operations and could potentially enhance the tool's capabilities.
What advice do you have for others considering Redwood Software - Workload Automation Edition?
Even though it is highly-priced, it is a go to SAP product. I rate the overall solution an eight out of ten.
What do you like most about Redwood RunMyJobs?
We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job.
What needs improvement with Redwood RunMyJobs?
Price-wise, it is not affordable. When we compare with other industry-leading software and even the same scale, there are certain software that can compete with Redwood, but Redwood is very highly ...
 

Also Known As

No data available
Redwood Software - Workload Automation Edition, Redwood Business Process Automation - Workload Edition, RunMyJobs, Redwood RunMyJobs
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
AMD, American Home Shield, Avaya, Burberry, Centrica, City of Dallas, The Container Store, Core & Main, Daikin, Dart Containers, Deere, Energizer, Epson, Halliburton, Keen Foodware, National Gypsum, Rockport Group, Ryder, Technicolor, The University of Michigan, Virgin Money, Whitbread
Find out what your peers are saying about JAMS vs. Redwood RunMyJobs and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.