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Fortinet FortiSOAR vs Tines comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Tines
Ranking in Security Orchestration Automation and Response (SOAR)
10th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Threat Intelligence Platforms (17th), AI-Powered Security Automation (1st)
 

Mindshare comparison

As of August 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Fortinet FortiSOAR is 4.4%, up from 3.4% compared to the previous year. The mindshare of Tines is 7.3%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
VikramSingh8 - PeerSpot reviewer
Automation simplifies workflows with no code and excellent support
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"We use the product for security."
"The playbook and the dashboard of FortiSOAR are really informative."
"The product can be automated for network security purposes. The solution offers a great security automation response."
"The reputation of the brand is very good."
"It has a quick detection and response time."
"The solution is easy to implement and includes 450 built-in connectors."
"It's great that the solution is integrated with FortiAnalyzer."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
"The tool was vendor-neutral."
"One of the most valuable features is that it’s a low-code solution."
"The best thing is that it's no code, so it doesn't require coding knowledge."
 

Cons

"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"Fortinet's tech support overall is not great when they are at their best."
"The technology and integrations are important so should continue to be enhanced."
"We need more fine-tuning for ChatGPT, especially when creating connectors."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The solution’s pricing could be improved."
"FortiSOAR needs to improve the response time for executing playbooks."
"Fortinet FortiSOAR should improve its analysis."
"They started implementing some AI, and their AI is isolated."
"Tines was a little bit more expensive than Torq."
"Reporting and dashboards could be more advanced for deeper analysis."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
 

Pricing and Cost Advice

"Pricing is fine compared to other solutions."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Fortinet FortiSOAR is expensive."
"The solution offers both licensing and subscription models that are similar in price to other products."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"Fortinet FortiSOAR is an expensive solution."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Healthcare Company
8%
Comms Service Provider
6%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business size. In a small business, it might be considered expensive, but for enterprise ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns identified.
What needs improvement with Tines?
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have ta...
What is your primary use case for Tines?
I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines services. Essentially, I am working on it, and I am leading one of the source services ...
What advice do you have for others considering Tines?
When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications when they become your partner. Overall, I would rate Tines a nine out of ten.
 

Also Known As

CyberSponse, FortiSOAR
No data available
 

Overview

Find out what your peers are saying about Fortinet FortiSOAR vs. Tines and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.