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Fortinet FortiSOAR vs Tines comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
10th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Tines
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Threat Intelligence Platforms (18th)
 

Mindshare comparison

As of May 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Fortinet FortiSOAR is 4.3%, up from 3.1% compared to the previous year. The mindshare of Tines is 6.4%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Augustine Onewo - PeerSpot reviewer
Inexpensive while enhancing security operations with intuitive automation tools
Usually, FortiSOAR is used for some of our security operation tasks where it is necessary to ascertain the integrity of threat vectors and then take action against them. In addition, we automate other processes within our security operations procedure through FortiSOAR FortiSOAR is really…
VikramSingh8 - PeerSpot reviewer
Automation simplifies workflows with no code and excellent support
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have taken place. However, the reporting and dashboard are not advanced; they are quite basic, with fewer customizable options. The look and feel of the dashboard could be enhanced. Another area for improvement is in terms of documentation, as every tool and company has its own knowledge base.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's great that the solution is integrated with FortiAnalyzer."
"The solution's most valuable feature is playbook creation, which allows us to integrate all data ingestion into the same platform."
"The initial setup is straightforward."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The most fascinating aspect of FortiSOAR is its modern and simple to understand and operate dashboards."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The playbook and the dashboard of FortiSOAR are really informative."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"One of the most valuable features is that it’s a low-code solution."
"The tool was vendor-neutral."
"The best thing is that it's no code, so it doesn't require coding knowledge."
"The best advantage is the no-code automation, excellent customer support services, and ease of integration with other tools."
 

Cons

"FortiSOAR needs to improve the response time for executing playbooks."
"The area that needs improvement is integration with multiple third-party vendors."
"Technical support could be improved."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"Fortinet's tech support overall is not great when they are at their best."
"The tool's user interface is an area of concern where improvements are needed."
"The technology and integrations are important so should continue to be enhanced."
"Tines was a little bit more expensive than Torq."
"Maybe Tines can add more features and demonstrations, like videos on how to use the features within the tool."
"Reporting and dashboards could be more advanced for deeper analysis."
"They started implementing some AI, and their AI is isolated."
 

Pricing and Cost Advice

"The solution offers both licensing and subscription models that are similar in price to other products."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"Fortinet FortiSOAR is expensive."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Pricing is fine compared to other solutions."
"Fortinet FortiSOAR is an expensive solution."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
University
7%
Healthcare Company
7%
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
FortiSOAR is considered costly, and I would rate its pricing at three out of ten, where one is high and ten is low.
What needs improvement with Fortinet FortiSOAR?
FortiSOAR needs to improve the response time for executing playbooks. Compared to IBM Resilient, the execution time for playbooks is slower. Additionally, FortiSOAR should include more ready-to-use...
What needs improvement with Tines?
Reporting and dashboards could be more advanced for deeper analysis. Tines has its own dashboard, which displays information like how many stories have been created and how many automations have ta...
What is your primary use case for Tines?
I am Vikram Singh, I work for top service based multinational brand and I am responsible for delivering Tines services. Essentially, I am working on it, and I am leading one of the source services ...
What advice do you have for others considering Tines?
When you start working with Tines, ensure you pursue the Tines certifications. They offer these free certifications when they become your partner. Overall, I would rate Tines a nine out of ten.
 

Comparisons

 

Also Known As

CyberSponse, FortiSOAR
No data available
 

Overview

Find out what your peers are saying about Fortinet FortiSOAR vs. Tines and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.