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Fortinet FortiClient vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Fortinet FortiClient boosts efficiency, offers high ROI, enhances security, and saves VPN costs despite implementation concerns.
Sentiment score
5.9
Trend Micro Worry-Free Services Suites efficiently manages 200 endpoints in two hours with a robust central management console.
The VPN performance has a substantial impact on our remote workforce.
 

Customer Service

Sentiment score
6.6
Fortinet FortiClient support is praised for responsiveness but criticized for delays and inefficiencies with complex issues and basic packages.
Sentiment score
5.1
Trend Micro Worry-Free Services support is knowledgeable yet hindered by time zone delays and repetitive questions, needing improved hours.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
They provide very good support, and an issue I had was resolved quickly over the phone.
Support is extremely good, but there is room for improvement.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiClient is praised for its scalability, handling numerous users efficiently with seamless expansion when managed properly.
Sentiment score
6.3
Trend Micro Worry-Free Services Suites is praised for scalability but occasionally hindered by internet and cloud dependence.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiClient is highly stable and reliable, with occasional issues often due to external factors, receiving high ratings.
Sentiment score
6.9
Trend Micro Worry-Free Services Suites is generally stable and reliable, but automatic updates can cause 'protection at risk' warnings.
Its stability level is excellent.
I normally get a call within 15-20 minutes after logging a complaint.
The overall stability of Fortinet FortiClient rates at nine out of ten.
 

Room For Improvement

Fortinet FortiClient needs enhancements in management, interface, compatibility, security features, reports, support, and pricing for improved user experience.
Trend Micro faces issues with system performance, integration, support, and high costs, with needed enhancements in several areas.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
 

Setup Cost

Fortinet FortiClient provides a free VPN version; additional features require affordable licensing, with discounts and bundling options available.
Trend Micro Worry-Free Services Suites has mid-range pricing, seen as affordable by some but costly compared to competitors.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
The pricing of Trend Micro is a little bit higher compared to Sophos.
 

Valuable Features

Fortinet FortiClient offers robust security features, user-friendly interface, and seamless integration, making it valuable for comprehensive endpoint management.
Trend Micro Worry-Free Services offers comprehensive protection with user-friendly features, seamless integration, but pricing is a concern.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
 

Categories and Ranking

Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
101
Ranking in other categories
Endpoint Compliance (2nd), Enterprise Infrastructure VPN (1st)
Trend Micro Worry-Free Serv...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (13th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Fortinet FortiClient is 1.8%, down from 2.5% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Fortinet FortiClient1.8%
Trend Micro Worry-Free Services Suites1.4%
Other96.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Comms Service Provider
7%
Government
6%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise23
Large Enterprise24
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Also Known As

FortiClient
No data available
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Information Not Available
Find out what your peers are saying about Fortinet FortiClient vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.