

KACE Systems Management Appliance and Fortinet FortiClient compete in the endpoint management and security category. KACE seems to have the upper hand in endpoint management capabilities, while FortiClient excels in security features and integration.
Features: KACE Systems Management Appliance provides a comprehensive suite of tools for endpoint management, featuring efficient software deployment, remote asset management, and detailed inventory tracking. Fortinet FortiClient offers robust security features, including VPN capabilities, centralized management, and seamless integration with other Fortinet products.
Room for Improvement: Users suggest KACE could enhance its scalability, improve patch management, and make its interface more intuitive for non-technical users. Fortinet FortiClient could improve its support system, enhance its user interface, and offer better web filtering options.
Ease of Deployment and Customer Service: KACE Systems Management Appliance is praised for its responsive customer service, essential during setup and technical queries. Fortinet FortiClient is noted for straightforward installation across private and hybrid cloud environments, although detailed configuration can be challenging for some users.
Pricing and ROI: KACE Systems Management Appliance offers good value with costs aligning with significant time and labor savings in asset and patch management. Fortinet FortiClient is appreciated for competitive pricing and free basic VPN services, making it an economical choice for security-focused businesses.
The VPN performance has a substantial impact on our remote workforce.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
In 99% of cases, we do not have to do configurations on our own as they are normally handled by their service providers.
They provide very good support, and an issue I had was resolved quickly over the phone.
I would rate the customer support for Quest KACE Systems Management Appliance (SMA) as a 10.
The customer service is very good, providing quick customer support in Spanish.
We normally take into consideration while installing the product that it can scale up to approximately 20%, but not more than that.
Most of our clients are using the free version rather than the paid version due to the high range of maximum users available for the free version.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
We have outgrown the size of one KACE appliance and are now running two.
Its stability level is excellent.
I normally get a call within 15-20 minutes after logging a complaint.
Fortinet FortiClient is a stable product with no glitches or latency issues.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
Fortinet frequently releases updates without thorough testing.
Currently, we have to go into each org to deploy applications when we need them all across the university.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Justifying the price to clients can be difficult.
FortiClient is included in a package with the UTM features, so there is no separate cost for it.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
I strongly recommend this solution, especially for Fortinet customers who use FortiGate or other Fortinet products, as they can easily integrate these features and exchange information seamlessly.
Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiClient | 21.3% |
| KACE Systems Management Appliance (SMA) | 6.7% |
| Other | 72.0% |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 23 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 20 |
| Large Enterprise | 15 |
FortiClient is a fabric agent that delivers endpoint protection, endpoint compliance, and secure access in a single, lightweight, lightweight client, providing visibility, information, and control to your endpoints. In addition, it enables secure, remote connectivity to the security fabric. It also integrates network and endpoint with segmentation and automation. FortiClient enables unified endpoint awareness by sharing endpoint telemetry with the security fabric. It is compatible with third-party EDR (endpoint detection and response and anti-malware solutions.
The FortiClient fabric agent can:
• Report on the status of a device, including firmware version and applications running.
• Send all suspicious files to a fabric sandbox.
• Enforce USB control, application control, URL filtering, and firmware upgrade policies.
• Provide application firewall service and malware protection.
• Enable devices to connect securely to the security fabric over either ZTNA tunnels or VPN (IPsec or SSL), both encrypted. The connection to the security fabric can be either a SASE service or a FortiGate next-generation firewall.
You can purchase FortiClient with one of three levels of capability:
Zero Trust security - The ZTNA edition enables both VPN and ZTNA encrypted tunnels, as well as USB device control and URL filtering.
Endpoint security - The EPP/APT edition adds AI-based NGAV (next-generation antivirus), application firewall, endpoint quarantine, and support for cloud sandbox.
Cloud-based endpoint security
Benefits and Features
• Fabric agent leverages integrations and provides telemetry information to the rest of the Fortinet security fabric.
• SAAS control and web/content filtering
• Dynamic access control helps with automation and simplifies compliance.
• Software inventory management enables visibility as well as management of licenses.
• Automated response detects and isolates any endpoints that may be compromised.
• ZTNA delivers better remote access and consistent application access policies
• Managed endpoint security services remotely assist with setup, configuration, deployment, vulnerability monitoring, and overall monitoring of endpoint security.
Reviews from Real Users:
PeerSpot users like that FortiClient is easy to use and integrates well with other solutions. They also appreciate the richness of its features and find it to be inexpensive in comparison to other products that require separate purchases for separate features.
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
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