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Symantec Advanced Authentication vs Symantec VIP Access Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Advanced Authentic...
Ranking in Authentication Systems
21st
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Access Management (22nd)
 

Mindshare comparison

As of September 2026, in the Authentication Systems category, the mindshare of Symantec Advanced Authentication is 1.4%, up from 0.6% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec VIP Access Manager1.9%
Symantec Advanced Authentication1.4%
Other96.7%
Authentication Systems
 

Featured Reviews

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It actually increases our revenue and the customer base."
"Ease of deployment: no need to keep up with physical devices for multi-factor authentication; no software to deploy on end-user computers requiring administrative rights."
"Rules on Risk Authentication are very good."
"It allows us to assure our customers that we are protecting their data."
"One of the most valuable aspects is its remarkable stability."
"The most valuable feature is that we get a wide range of authentication methods and authentication integrators, so different platforms can get service authentication with transparency to the final user while providing strong authentication forms and connectors."
"CA products are the best fit with our backend systems."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"It is easy to use."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"I like the whole solution, and I would recommend it."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"The VPN we are using is good and working quite well."
"It is a fast and easy solution for end users, and you are always online."
"Cloud-based service and management."
 

Cons

"Arcot itself is based on a browser technology. This means that the office ID is effectively stored as a cookie in the browser."
"It needs faster implementation on the cloud for our customers."
"Sometimes getting this set up does take a bit longer. It's not always install, next, next, next, finish."
"Symantec has very bad support, so I have no words for it. It's one of the worst support experiences I've ever had."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"They definitely need to automate a few processes like the Wiley process."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"In my opinion, for this solution, the technical support is not so expert when we talk about integration using the API."
"In the next release, I would like the ability to work offline with remote access."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Technical support is one of the worst problems."
"Geofencing needs improvement."
 

Pricing and Cost Advice

"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
"I can say that the solution is worth the money."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"Licensing and pricing seems very fair."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
17%
Outsourcing Company
12%
Manufacturing Company
9%
Outsourcing Company
14%
Construction Company
13%
Comms Service Provider
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Also Known As

CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
Symantec VIP
 

Overview

 

Sample Customers

Global bank, Large Filipino Bank and SK Infosec
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Symantec Advanced Authentication vs. Symantec VIP Access Manager and other solutions. Updated: September 2026.
912,930 professionals have used our research since 2012.