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ForgeRock vs Ping Identity Platform vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Access Management
Authentication Systems
User Provisioning Software
 

Featured Reviews

Ahmet Murat Ülker - PeerSpot reviewer
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
Mitch MO - PeerSpot reviewer
Adapts workflows with industry-specific flexibility for big companies
We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The product is easy to set up."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Easy to navigate, handle and manage the applications."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"I like the way it is handling authentication and authorization."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The support is good and prompt."
"People use the solution to secure their applications and authenticate particular processes."
"We use the product to run different reports."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"It provides ease of connecting all our devices."
"It's pretty stable as a product."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"It is a scalable solution...It is a stable solution."
"The tool is quite stable and user-friendly."
"The compliance features are the most valuable features."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"Great product to manage the access control of users."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"Provides good authorization and authentication system functionality."
"The solution's most valuable feature is its ease of use."
"I am satisfied with the overall performance and stability."
 

Cons

"The product's customization is a bit complicated."
"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The identity management model needs a bit of improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We had issues with the stability."
"The product's community has certain shortcomings that require improvement."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"It has a long way to go until it is a cloud-based solution."
"The management console needs to be improved. PingID should revise it."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"Sometimes, there are issues with its stability."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"The mover process for this solution could be improved."
"They should lower the price and technical support should be better."
"The product’s cloud offering could be flexible."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"SailPoint IdentityIQ could be cheaper."
"I think that the onboarding framework could be improved."
"The interface can improve, and the product could become a little cheaper."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
 

Pricing and Cost Advice

"Its price is comparable to other products in the market."
"ForgeRock's pricing is more competitive than other products."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"The pricing of the solution is fair but I do not have the full details."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
"The tool is quite affordable."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"The pricing is neither too expensive nor too cheap."
"Ping Identity Platform is not an expensive solution."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"Ping Identity Platform is not very expensive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"The solution is not cheap."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"The product is expensive. People need to opt for a licensing plan for one year or three years."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Insurance Company
7%
Manufacturing Company
6%
Financial Services Firm
25%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
10%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-fac...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector...
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Microsoft, Auth0, Ping Identity and others in Access Management. Updated: June 2025.
861,803 professionals have used our research since 2012.