We performed a comparison between ForgeRock and NetIQ Identity Governance based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"User-friendly solution."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"Omada's most valuable aspect is its usability."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The most valuable features are that it is easy to manage and it's stable."
"The support is good and prompt."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We create and define the permissions and configurations for the users."
"The most valuable features of ForgeRock are social login and data protection."
"Easy to navigate, handle and manage the applications."
"The product is easy to set up."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"I like the queries and find the catalog to be comparatively powerful."
"NetIQ Identity Governance has improved the security of my company."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"Omada's reporting functionality is limited and could benefit from greater customization."
"I would like to search on date fields, which is not possible now."
"Omada Identity has a steep learning curve."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"They need to improve the cost for small companies."
"The security permission inside Omada needs improvement. It's tricky to set up."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution's deployment should be made easier."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The identity management model needs a bit of improvement."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"The product could use more advanced features related to Identity Intelligence."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"We need more connectors to cloud applications like AWS."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"Technical support is horrible."
"The initial setup has room for improvement."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while NetIQ Identity Governance is ranked 21st in Identity Management (IM) with 9 reviews. ForgeRock is rated 8.0, while NetIQ Identity Governance is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of NetIQ Identity Governance writes "Helps to run reports and verify user access but improvement is needed in integration ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas NetIQ Identity Governance is most compared with SailPoint IdentityIQ, OpenText Identity and Access Management and One Identity Manager. See our ForgeRock vs. NetIQ Identity Governance report.
See our list of best Identity Management (IM) vendors.
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