ForgeRock vs NetIQ Identity Governance comparison

Ping Identity and OpenText are both solutions in the Identity Management (IM) category. Ping Identity is ranked #13 with an average rating of 8.5, while OpenText is ranked #31. Ping Identity holds a 4.8% mindshare in IAM, compared to OpenText’s 0.4% mindshare. Additionally, 92% of Ping Identity users are willing to recommend the solution, compared to 88% of OpenText users who would recommend it.

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Executive SummaryUpdated on Dec 1, 2024

NetIQ Identity Governance and ForgeRock are competing products in the identity and access management sector. ForgeRock seems to have the upper hand due to its advanced features, though NetIQ offers favorable pricing and customer support.

Features: NetIQ Identity Governance offers detailed auditing, compliance reporting, and role management. ForgeRock provides a comprehensive identity management platform with integration to modern applications, extensive APIs, and adaptive authentication.

Room for Improvement: NetIQ could enhance scalability, support for modern applications, and API extensibility. ForgeRock might improve its initial setup complexity, cost-effectiveness for small organizations, and ease of deployment.

Ease of Deployment and Customer Service: NetIQ is recognized for its straightforward deployment and strong customer service. ForgeRock, while more complex to deploy, offers robust support options but may require additional resources for setup.

Pricing and ROI: NetIQ Identity Governance is budget-friendly with a quicker ROI. ForgeRock, though initially costlier, offers strong long-term value with scalability and advanced capabilities.

To learn more, read our detailed ForgeRock vs. NetIQ Identity Governance Report (Updated: April 2025).

Buyer's Guide

ForgeRock vs. NetIQ Identity Governance

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Omada Identity

Mindshare comparison

As of May 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.5%, down from 3.6% compared to the previous year. The mindshare of ForgeRock is 4.8%, down from 5.5% compared to the previous year. The mindshare of NetIQ Identity Governance is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM)

Featured Reviews

Pernilla Hulth

IAM Project Manager (Independent) at a retailer with 10,001+ employees

The interface is easy to use and gives you a solid overview

The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.

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Trisha Bhola

Senior Associate at Cognizant

It's easier to customize and maintain our code

I worked on two different projects based on ForgeRock, and both are automated deployments. One is a UI-based deployment. It's an automated process using some scripts. The deployments are done through Octopus, so it's also automated. We first deploy the essential components of AM and then implement additional configurations like Amster Imports. After that, we import all the SAML Federation data and add some certificates. We have two teams of five and three team members working on the different deployment processes. One is working on the dev side, another is looking at the higher environment, and one is managing the data. In another project, I'm the only developer. We also deploy on the dev environments so that anyone can test new features, configurations, and client requirements. They can test it on the dev environment, but a team of four people manages higher environments. The Access Management component involves the most customization, which takes around 15 to 20 minutes because of the need to import the Amster configuration. If another deployment is simultaneously happening, it may be a little slower and take around 30 minutes. The other components, like the user data stores, take about five to seven minutes. It's another five to 10 minutes for Identity Management. After deployment, the maintenance is mostly checking for security vulnerabilities. If ForgeRock shares security vulnerabilities or advisories, we check to see if there is something inside we need to maintain. Other than that, we just install updates when they add features each month.

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JoelHercik

Account Executive at a tech services company with 11-50 employees

A mature, capable solution that should be available as a cloud solution

They haven't really evolved the product to the cloud, so they don't have a cloud solution. It's just deployable in the cloud, so in some cases that holds them back in a competitive situation. I don't know if they're intent on taking their solution to the cloud, but if they do, that would be one improvement. It would allow them to be competitive down market in medium to small enterprises. I don't know if they care to address that market or not because it doesn't seem like they've made that move, but that would be one way for them to do that. As for additional features, I would suggest stronger integration. I think enabling more universal industry standard integrations would probably help them with different applications.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."

"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."

"Omada offers a technical solution that addresses both our needs."

"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."

"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."

"The most appealing aspect of Omada Identity is its self-service upgrade system."

"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."

"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."

More Omada Identity pros

"The product is easy to set up."

"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."

"Easy to navigate, handle and manage the applications."

"The most valuable features are that it is easy to manage and it's stable."

"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."

"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."

"Installation and configuration are pretty easy for ForgeRock OpenIDM."

"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."

More ForgeRock pros

"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."

"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."

"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."

"NetIQ Identity Governance has improved the security of my company."

"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."

"I like the queries and find the catalog to be comparatively powerful."

"This solution has been around for a long time. It has had lots of successful deployments and releases."

"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."

Cons

"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."

"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."

"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."

"It is not possible to customize reports on Omada Identity."

"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."

"I would like to search on date fields, which is not possible now."

"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."

"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."

More Omada Identity cons

"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."

"The identity management model needs a bit of improvement."

"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."

"The solution's deployment should be made easier."

"Lacks simplified documentation within the tool that requires use of a separate portal."

"The product's customization is a bit complicated."

"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."

"In future releases, I would like to see easier integration with other solutions, like facial recognition and KYC solutions with biometric onboarding."

More ForgeRock cons

"The initial setup has room for improvement."

"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."

"We need more connectors to cloud applications like AWS."

"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."

"They haven't really evolved the product to the cloud, so they don't have a cloud solution."

"Technical support is horrible."

"The product could use more advanced features related to Identity Intelligence."

"The solution should provide more connectors in future releases. The solution also should offer more monitoring."

Pricing and Cost Advice

"The pricing for Omada Identity is fair."

"They are positioned at a good price point. They are lower than some of their competitors."

"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."

"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."

"Omada Identity is competitively priced and delivers good value for our money."

"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."

"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."

More Omada Identity pricing and cost advice

"Its price is comparable to other products in the market."

"It's a bit pricey and could be more competitive."

"The pricing of the solution is fair but I do not have the full details."

"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."

"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."

"ForgeRock's pricing is more competitive than other products."

"ForgeRock is an expensive solution."

"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."

"It's expensive relative to the cloud solutions that are out there."

"I give the cost a nine out of ten."

"In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

24%

Computer Software Company

12%

Insurance Company

Manufacturing Company

Computer Software Company

18%

Financial Services Firm

15%

Manufacturing Company

12%

Comms Service Provider

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Omada Identity Cloud?

As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...

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What is your experience regarding pricing and costs for Omada Identity Cloud?

They are positioned at a good price point. They are lower than some of their competitors.

See all answers

What needs improvement with Omada Identity Cloud?

The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...

See all answers

What do you like most about ForgeRock?

The most valuable features of ForgeRock are social login and data protection.

See all answers

What is your experience regarding pricing and costs for ForgeRock?

Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...

See all answers

What needs improvement with ForgeRock?

In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...

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What do you like most about NetIQ Identity Governance?

You can run reports and verify the access each user has. There is a process that runs automatically for access review...

See all answers

What needs improvement with NetIQ Identity Governance?

NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as se...

See all answers

What advice do you have for others considering NetIQ Identity Governance?

The solution is worth using because of its flexibility, especially in integrating applications. However, the time req...

See all answers

Comparisons

SailPoint Identity Security Cloud vs Omada Identity

Compared 32% of the time

Microsoft Entra ID vs Omada Identity

Compared 23% of the time

Saviynt vs Omada Identity

Compared 16% of the time

One Identity Manager vs Omada Identity

Compared 7% of the time

SAP Identity Management vs Omada Identity

Compared 6% of the time

More Omada Identity Competitors

Microsoft Entra ID vs ForgeRock

Compared 21% of the time

SailPoint Identity Security Cloud vs ForgeRock

Compared 12% of the time

Ping Identity Platform vs ForgeRock

Compared 9% of the time

Symantec Siteminder vs ForgeRock

Compared 8% of the time

Auth0 vs ForgeRock

Compared 8% of the time

More ForgeRock Competitors

SailPoint Identity Security Cloud vs NetIQ Identity Governance

Compared 100% of the time

More NetIQ Identity Governance Competitors

Product Reports

Buyer's Guide

Omada Identity

April 2025

Download Omada Identity product report

Buyer's Guide

ForgeRock

May 2025

Download ForgeRock product report

Buyer's Guide

Identity Management (IM)

April 2025

Download NetIQ Identity Governance product report

Also Known As

Omada Identity Suite, Omada Identity Cloud

ForgeRock Identity Platform, ForgeRock OpenIDM

NetIQ Access Governance Suite, Novell Access Governance Suite

Overview

Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.

Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.

What are the critical features of Omada Identity?

Identity Lifecycle Management: Automates the process of creating, updating, and deactivating user identities throughout their lifecycle.
Access Governance: Ensures that users have appropriate access rights, enabling continuous monitoring and recertification of access.
Compliance Reporting: Provides comprehensive reporting capabilities to demonstrate compliance with regulatory requirements.
Role-Based Access Control (RBAC): Simplifies the assignment and management of access rights based on user roles within the organization.
Self-Service Access Requests: Empowers users to request access to resources through a user-friendly portal, reducing administrative burden.
Integration Capabilities: Seamlessly integrates with various systems, applications, and data sources for unified identity and access management.

What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?

Improved Security: By ensuring that only authorized users have access to sensitive information, Omada Identity enhances overall security posture.
Regulatory Compliance: Helps organizations meet compliance requirements by providing detailed audit trails and reporting features.
Operational Efficiency: Automates routine identity management tasks, reducing manual effort and freeing up IT resources for strategic initiatives.
User Productivity: Streamlines access management processes, enabling users to quickly obtain the resources they need to perform their jobs.
Reduced Risk: Minimizes the risk of data breaches and insider threats by enforcing strict access controls and continuous monitoring.

Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.

Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.

In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.

Omada

ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

ForgeRock Benefits and Key Features

Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.
Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.
Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

Reviews from Real Users

ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

Ping Identity

NetIQ Identity Governance is a solution that helps any organization run effective access certification campaigns and implement identity governance controls to meet compliance mandates while proactively mitigating risk. Built to get organizations up and running in hours vs the weeks or months of traditional legacy vendors, NetIQ Identity Governance replaces errorprone, time consuming manual methods that can expose your organization to compliance violations and risk from excessive access.

OpenText

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University

Western & Southern Financial Group

Buyer's Guide

ForgeRock vs. NetIQ Identity Governance

April 2025

Free Report: ForgeRock vs. NetIQ Identity Governance

Find out what your peers are saying about ForgeRock vs. NetIQ Identity Governance and other solutions. Updated: April 2025.

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