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Sophos UTM vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Sophos UTM users report positive ROI, citing network security, cost savings, and flexible pricing within six to sixteen months.
Sentiment score
7.6
Trellix enhances security and productivity, offering nearly 200% ROI, faster threat detection, and broad client satisfaction.
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.0
Sophos UTM customer service is generally reliable and fast, though experiences vary due to language barriers and responsiveness.
Sentiment score
7.2
Trellix Network Detection and Response offers reliable 24/7 support, though some users desire quicker response times during incidents.
I would rate the technical support by Sophos a 10.
Network and Infrastructure Manager at Sonysugar
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
Associate Director - Management Support Services at CIHP
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal.
IT Manager at a consultancy with 51-200 employees
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
The customer support for Trellix Network Detection and Response is great.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
6.8
Sophos UTM offers scalable performance, efficiently supporting various organization sizes with proper sizing, though planning is crucial for upgrades.
Sentiment score
7.9
Trellix Network Detection and Response offers reliable cloud scalability, supporting diverse industries with high satisfaction despite varied admin support.
You can have high availability clusters, so very, very scalable in my opinion.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.5
Sophos UTM is highly reliable, with users praising its stable performance despite rare concerns about hardware and resource demands.
Sentiment score
7.8
Trellix Network Detection and Response is reliable, with minor issues in performance requiring maintenance and expertise for optimal use.
 

Room For Improvement

Sophos UTM needs better interface, documentation, threat detection, VPN setup, load balancing, scalability, and enhanced security features.
Trellix Network Detection and Response needs improved customization, integration, reporting, threat intelligence, AI, support, and dashboard visibility.
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
Network and Infrastructure Manager at Sonysugar
I would love to see artificial intelligence capabilities integrated into Sophos UTM.
Associate Director - Management Support Services at CIHP
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Setup Cost

Sophos UTM provides flexible, cost-effective pricing models, with competitive options and discounts, valued by larger organizations despite higher costs.
Trellix Network Detection and Response is perceived as costly, but valued for effective threat detection and competitive pricing.
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
Network and Infrastructure Manager at Sonysugar
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
Associate Director - Management Support Services at CIHP
The value between what I receive and what I pay is the best in the industry.
System Administrator at a training & coaching company with 11-50 employees
 

Valuable Features

Sophos UTM offers robust security with firewalls, VPN, web filtering, scalability, intuitive interface, and integrated management for enhanced protection.
Trellix excels in zero-day threat detection, automatic responses, and enhancing security infrastructure with user-friendly dashboards and sandboxing.
The best features Sophos UTM offers are its ease of use and extensive functionality.
Engineer of testers. Certification hardware at a consultancy with 11-50 employees
In my opinion, the best features Sophos UTM offers are part of the firewall itself, so we don't need an extra appliance, we don't need to set up extra open-source VMs or anything.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
IT Manager at a consultancy with 51-200 employees
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
Information Security Engineer at Nhq Distribution Ltd
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Categories and Ranking

Sophos UTM
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
118
Ranking in other categories
Unified Threat Management (UTM) (5th)
Trellix Network Detection a...
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Advanced Threat Protection (ATP) (11th), Network Detection and Response (NDR) (10th)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. Sophos UTM is designed for Unified Threat Management (UTM) and holds a mindshare of 8.1%, up 5.9% compared to last year.
Trellix Network Detection and Response, on the other hand, focuses on Advanced Threat Protection (ATP), holds 4.7% mindshare, down 4.9% since last year.
Unified Threat Management (UTM) Market Share Distribution
ProductMarket Share (%)
Sophos UTM8.1%
Fortinet FortiGate32.7%
Cisco Meraki MX10.3%
Other48.89999999999999%
Unified Threat Management (UTM)
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Trellix Network Detection and Response4.7%
Palo Alto Networks WildFire8.5%
Microsoft Defender for Endpoint7.5%
Other79.3%
Advanced Threat Protection (ATP)
 

Featured Reviews

Thomas Zimmerman - PeerSpot reviewer
System Engineer SDDC / VCF at a tech services company with 51-200 employees
Integrated firewall and VPN have provided cost savings and strengthened customer security
The needed improvements for Sophos UTM include that the GUI could be a little more high-resolution-aware because it's still stuck in the small, low-resolution admin days, and those are long over. I choose a rating of nine out of ten for Sophos UTM because, as I mentioned, the graphical user interface is stuck in the past, and some things here and there are not implemented to the full, such as the reverse gateway thing, reverse proxy, and web application firewall. If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense. Other than that, it's a very smooth experience, and I really appreciate it.
Jose Vargas - PeerSpot reviewer
Agente De Servicios Técnicos at a computer software company with 11-50 employees
Has improved threat detection workflows and supports seamless customer monitoring
The best features Trellix Network Detection and Response offers include very good threat detection, and I believe that it is one of the best XDR tools. For example, ePO and XDR components are very comfortable and similar to many other tools for this type of monitoring, and I have received very good feedback for this tool. What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand. Regarding the features, I think that the integration with other platforms is very comfortable with the customer because we can integrate it with any switch or firewall, and it is comfortable to add this tool. Trellix Network Detection and Response has positively impacted my organization as I have improved my knowledge about detection and response. I have already used some other tools such as CrowdStrike and Umbrella, but Trellix is one of the best that I have tested. I believe that for my organization, Trellix has helped a lot with detection and supported our customers effectively. Trellix Network Detection and Response is a great tool that integrates with a lot of security tools such as Palo Alto, which is a good firewall. If you have these types of tools, your organization would benefit greatly.
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
9%
Educational Organization
6%
Comms Service Provider
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise28
Large Enterprise25
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise19
 

Questions from the Community

What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
I have no declaration regarding my experience with pricing, setup cost, and licensing for Sophos UTM.
What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is very great.
What needs improvement with FireEye Network Security?
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat, and I wish it had more actions that you can take to contain the host or move it some...
 

Also Known As

Astaro
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

One Housing Group
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Fortinet, Check Point Software Technologies, WatchGuard and others in Unified Threat Management (UTM). Updated: November 2025.
879,371 professionals have used our research since 2012.