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Files.com vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
Files.com enhances efficiency and reduces costs, though quantifying savings remains challenging without precise data tracking.
Sentiment score
7.2
SEEBURGER Business Integration Suite enhances efficiency, reduces headcount, and delivers cost savings through automation and integration, despite initial costs.
I have seen a return on investment using Files.com over other methods, saving money and time.
Chief Executive Officer at Verified Backups
However, I know it's definitely saved time, and everybody's happy with it, as it serves as a one-stop solution for most things that we need to do.
IT Manager at a non-profit with 51-200 employees
I have seen a return on investment as it has helped us streamline what we do; there's obviously some cost-cutting that takes place because of the time we save.
Director at Kitten D'Amour
 

Customer Service

Sentiment score
7.8
Files.com excels in customer support with prompt, expert service, especially in technical areas like API integration and cloud storage.
Sentiment score
7.4
SEEBURGER's support is reliable with responsive service, though language and time-zone issues may affect personalization and customization speed.
The customer service rating is a ten out of ten, as they are pretty quick and accurate in supporting technical issues.
Lead Consultant at Infosys
Files.com's customer support is excellent, second to none.
IT Manager at a non-profit with 51-200 employees
The tech support team is willing to work directly with clients to connect APIs.
EVP at a financial services firm with 11-50 employees
The support provided by SEEBURGER is excellent.
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
I would rate my experience with the technical support of SEEBURGER Business Integration Suite as 10 out of 10.
Senior Software Engineer at HCLTech
 

Scalability Issues

Sentiment score
6.8
Files.com is scalable, user-friendly, enables easy integration, and meets organizational needs, despite occasional large-scale upload challenges.
Sentiment score
7.4
SEEBURGER Business Integration Suite excels in scalability and flexibility, easily adapting to various business needs with cloud integration.
From one to ten, the scalability rating is a ten.
Lead Consultant at Infosys
Files.com's scalability is very easy to manage, as they have child domains or child sites within the main site that I can expand on the fly without needing any technical support.
IT Manager at a non-profit with 51-200 employees
It is easy to scale in a few ways, such as simply onboarding new customers quickly
Chief Executive Officer at Verified Backups
The scalability depends primarily on the mapping itself, as the connection and file flow are in the cloud.
Senior Software Engineer at HCLTech
 

Stability Issues

Sentiment score
8.2
Files.com is praised for its perfect stability, with zero downtime, no bugs, and 100% uptime reliability.
Sentiment score
8.0
SEEBURGER Business Integration Suite offers reliable stability, minimal issues, swift error handling, and near-perfect uptime with responsive support.
Files.com is pretty reliable, and we have not faced any downtime or any bug.
Lead Consultant at Infosys
I haven't seen any lagging, crashing, downtime, or any sort of instability with Files.com.
Founder and CEO at DMajor Productions Ltd
SEEBURGER Business Integration Suite is a very stable product, and I haven't noticed any significant drawbacks.
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
I would rate the stability of SEEBURGER Business Integration Suite as 9 out of 10.
Senior Software Engineer at HCLTech
 

Room For Improvement

Users seek simplified data access, clearer user management, easier share links, and more flexible pricing on Files.com.
SEEBURGER Business Integration Suite needs interface simplification, enhanced monitoring, better documentation, and improved cloud integration and cost models.
My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform.
Founder and CEO at DMajor Productions Ltd
The features you want to have, such as 24/7 premium technical support or data security standards, are included in their costly packages that need to be subscribed to.
Lead Consultant at Infosys
One area where Files.com can be improved is that it has a very expensive cost model.
Sales and Business Development at The Dot
Acquiring training documents on a public domain for SEEBURGER is challenging.
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
The cloud interface is currently too cluttered, especially when creating new transactions from scratch or performing search queries.
Senior Software Engineer at HCLTech
 

Setup Cost

Enterprise buyers find Files.com pricing fair, appreciating flexible licensing and discounts despite some noting higher costs over time.
SEEBURGER's flexible licensing and comprehensive features offer competitive pricing, justifying its cost despite complexity for many organizations.
I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user accounts to receive a discount.
Chief Executive Officer at Verified Backups
I thought it was a very fair price, and we've been there three years, ready, eager, and excited to sign up for another three years with an increased license count, which I think is going to increase by 200.
IT Manager at a non-profit with 51-200 employees
A couple of years into use, the price did go up more than anticipated, but not more than the value of the platform was seen to be worth.
Director, Systems & DevOps at a tech services company with 501-1,000 employees
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
Senior Software Engineer at HCLTech
 

Valuable Features

Files.com provides secure, efficient file sharing with intuitive interface, strong integrations, robust permissions, and reliable technical support.
SEEBURGER Business Integration Suite offers platform independence, strong EDI automation, seamless SAP integration, scalability, and comprehensive global B2B integration.
The encryption, decryption on the fly, live links and inboxes stand out as great features.
IT Manager at a non-profit with 51-200 employees
When I say technical support is phenomenal, I recall when I was first evaluating Files.com and was not yet a paying customer; I had a couple of really good thirty-minute tech support phone calls or Zooms from some of the different tech people at Files.com while setting it up on my AWS server to receive files from my clients.
Chief Executive Officer at Verified Backups
The biggest use case is integrating with S3 as either a mount point or a sync point so that file gateways can present those files to systems that use SMB/CIFS shares on a Windows environment.
Director, Systems & DevOps at a tech services company with 501-1,000 employees
It comes pre-loaded with solutions, meaning it is ready to use without requiring significant development.
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues.
Senior Software Engineer at HCLTech
 

Categories and Ranking

Files.com
Ranking in Managed File Transfer (MFT)
8th
Average Rating
9.2
Reviews Sentiment
6.1
Number of Reviews
10
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Ranking in Managed File Transfer (MFT)
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (5th), API Management (21st), Integration Platform as a Service (iPaaS) (13th)
 

Mindshare comparison

As of January 2026, in the Managed File Transfer (MFT) category, the mindshare of Files.com is 0.7%, up from 0.1% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Files.com0.7%
SEEBURGER Business Integration Suite2.5%
Other96.8%
Managed File Transfer (MFT)
 

Featured Reviews

Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.
SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.
report
Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
879,768 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Real Estate/Law Firm
18%
Wholesaler/Distributor
16%
Outsourcing Company
7%
Manufacturing Company
17%
Computer Software Company
8%
Retailer
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing has been positive; I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user account...
What needs improvement with Files.com?
Most of the content is pretty well listed on their portal. The only thing is that their pricing may be somewhat not suitable for many customers. I find it a little costly. For a small organization,...
What is your primary use case for Files.com?
I am from the IT department for my company, and we have been using Files.com for one of our customers for the last five to six months. We are a customer of Files.com. The main purpose is for secure...
What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
 

Also Known As

No data available
SEEBURGER BIS
 

Overview

 

Sample Customers

Information Not Available
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about Files.com vs. SEEBURGER Business Integration Suite and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.