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Files.com vs SEEBURGER Business Integration Suite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Files.com enhances efficiency, reduces costs, and allows resource reallocation, despite challenges in quantifying exact ROI and cost savings.
Sentiment score
7.2
SEEBURGER Business Integration Suite enhances efficiency, reduces headcount, and delivers cost savings through automation and integration, despite initial costs.
Files.com saved our time and our resources.
Network Engineer at a manufacturing company with 10,001+ employees
I have seen a return on investment using Files.com over other methods, saving money and time.
Chief Executive Officer at Verified Backups
We have seen a return on investment, as our average time saving per week, when looked at across the whole year, saves us an average of 24 days in the whole year from a work perspective, which is equivalent to a saving of £19,000.
Head of Data at Maze Media
 

Customer Service

Sentiment score
7.8
Files.com is praised for exceptional customer service, knowledgeable support, effective communication, and strong documentation, despite some usability concerns.
Sentiment score
7.4
SEEBURGER's support is reliable with responsive service, though language and time-zone issues may affect personalization and customization speed.
The customer service rating is a ten out of ten, as they are pretty quick and accurate in supporting technical issues.
Lead Consultant at Infosys
The documentation is incredible, and their willingness to expand upon existing features or implement new features based on requests is an incredible value.
Infrastructure Administrator at Optimed Health Partners
Files.com's customer support is excellent, second to none.
IT Manager at a non-profit with 51-200 employees
The support provided by SEEBURGER is excellent.
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
I would rate my experience with the technical support of SEEBURGER Business Integration Suite as 10 out of 10.
Senior Software Engineer at HCLTech
 

Scalability Issues

Sentiment score
7.0
Files.com is highly scalable, user-friendly, supporting various needs and sizes efficiently, though some infrastructure integration challenges exist.
Sentiment score
7.4
SEEBURGER Business Integration Suite excels in scalability and flexibility, easily adapting to various business needs with cloud integration.
From one to ten, the scalability rating is a ten.
Lead Consultant at Infosys
Since starting to use it, it has been growing with us, managing increased connections and data payloads effortlessly.
Senior Director Information Architecture at a consultancy with 11-50 employees
Files.com's scalability is very easy to manage, as they have child domains or child sites within the main site that I can expand on the fly without needing any technical support.
IT Manager at a non-profit with 51-200 employees
The scalability depends primarily on the mapping itself, as the connection and file flow are in the cloud.
Senior Software Engineer at HCLTech
 

Stability Issues

Sentiment score
8.7
Files.com is praised for its stability, excellent uptime, reliable performance, and high user satisfaction with minimal issues.
Sentiment score
8.0
SEEBURGER Business Integration Suite offers reliable stability, minimal issues, swift error handling, and near-perfect uptime with responsive support.
Files.com is pretty reliable, and we have not faced any downtime or any bug.
Lead Consultant at Infosys
It maintains 100% uptime.
Senior Director Information Architecture at a consultancy with 11-50 employees
As far as uptime and reliability, it has been excellent.
Director of Technology at C.I.A. Services, Inc.
SEEBURGER Business Integration Suite is a very stable product, and I haven't noticed any significant drawbacks.
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
I would rate the stability of SEEBURGER Business Integration Suite as 9 out of 10.
Senior Software Engineer at HCLTech
 

Room For Improvement

Improvements needed in UI, navigation, integration, and documentation; users seek cost-efficiency, easier setup, and clearer error alerts.
SEEBURGER Business Integration Suite needs interface simplification, enhanced monitoring, better documentation, and improved cloud integration and cost models.
Some UI functionalities, including file automations, could have a richer set of commands for scripting improvements and better visualization for building automations.
Senior Director Information Architecture at a consultancy with 11-50 employees
My third concern is that I now need to cancel it and no one has replied to me, and they've just charged me again, which is annoying because I wanted to be able to cancel and you cannot cancel within the platform.
Founder and CEO at DMajor Productions Ltd
The features you want to have, such as 24/7 premium technical support or data security standards, are included in their costly packages that need to be subscribed to.
Lead Consultant at Infosys
Acquiring training documents on a public domain for SEEBURGER is challenging.
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
The cloud interface is currently too cluttered, especially when creating new transactions from scratch or performing search queries.
Senior Software Engineer at HCLTech
 

Setup Cost

Files.com offers fair and flexible pricing with minimal setup, making it a favorable choice for enterprise file management.
SEEBURGER's flexible licensing and comprehensive features offer competitive pricing, justifying its cost despite complexity for many organizations.
I think the pricing is fair, the setup cost was very easy, and licensing allows me to choose a larger number of user accounts to receive a discount.
Chief Executive Officer at Verified Backups
Regarding pricing and setup costs, they have been favorable for our size, with minimal setup involved since it is a SaaS-based system, and licensing is straightforward and easy to manage.
Senior Director Information Architecture at a consultancy with 11-50 employees
I thought it was a very fair price, and we've been there three years, ready, eager, and excited to sign up for another three years with an increased license count, which I think is going to increase by 200.
IT Manager at a non-profit with 51-200 employees
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
Senior Software Engineer at HCLTech
 

Valuable Features

Files.com offers secure, user-friendly file management with strong integrations, automation, and role-based permissions for enhanced operational efficiency.
SEEBURGER Business Integration Suite offers platform independence, strong EDI automation, seamless SAP integration, scalability, and comprehensive global B2B integration.
The encryption, decryption on the fly, live links and inboxes stand out as great features.
IT Manager at a non-profit with 51-200 employees
When I say technical support is phenomenal, I recall when I was first evaluating Files.com and was not yet a paying customer; I had a couple of really good thirty-minute tech support phone calls or Zooms from some of the different tech people at Files.com while setting it up on my AWS server to receive files from my clients.
Chief Executive Officer at Verified Backups
The biggest use case is integrating with S3 as either a mount point or a sync point so that file gateways can present those files to systems that use SMB/CIFS shares on a Windows environment.
Director, Systems & DevOps at a tech services company with 501-1,000 employees
It comes pre-loaded with solutions, meaning it is ready to use without requiring significant development.
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues.
Senior Software Engineer at HCLTech
 

Categories and Ranking

Files.com
Ranking in Managed File Transfer (MFT)
4th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
No ranking in other categories
SEEBURGER Business Integrat...
Ranking in Managed File Transfer (MFT)
12th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (2nd), API Management (24th), Integration Platform as a Service (iPaaS) (14th)
 

Mindshare comparison

As of October 2026, in the Managed File Transfer (MFT) category, the mindshare of Files.com is 1.4%, up from 0.4% compared to the previous year. The mindshare of SEEBURGER Business Integration Suite is 3.4%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
Files.com1.4%
SEEBURGER Business Integration Suite3.4%
Other95.2%
Managed File Transfer (MFT)
 

Featured Reviews

Ajay Kadu - PeerSpot reviewer
Lead Consultant at Infosys
Secure file sharing has become straightforward and meets strict compliance needs
Files.com is a secure and easy-to-setup product with multiple integration options for on-premise servers or any of the public cloud servers. The setup is quite easy, and they follow all the data security standards, making it easy to set up and use. Files.com has an option to set permissions. We can have Active Directory-based corporate authentication as well as local user creation on their platform, and we can manage permissions independently. We can give all the rights to the end-user. They can set up their folders and permissions the way they want. The solution is flexible, allowing users to choose what they want to share with internal parties or external vendors and what kind of rights they want to give on folders and files. Everything is granular permissions by administrator and by end-user, and it is quite easy to set the permissions. Files.com uses standard HTTPS, ensuring encrypted transfer of files from the main point to the end-user. They follow all the top data security standards, like the European standard or the US standard. Whatever country we are operating from, they have all the compliances listed on their platform, which is why we chose to go with them. The benefit is that Files.com is a platform we do not have to manage, so the infrastructure is there at their end. We just have a web interface, and for end-users, they also have a desktop application. We just have to access the web interface and can set it up the way we want our file-sharing setup. Logs are there, so we can review who is accessing what, what kind of data is being accessed, and what kind of action is being taken.
SS
Senior Software Engineer at HCLTech
Exceptional support and reliability drive optimal data flow and integration
The features of SEEBURGER Business Integration Suite that I found most valuable are related to entity flow. We can find the entity flow to be very useful so we can grab the flow accordingly. There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues. When comparing to other applications, SEEBURGER Business Integration Suite is the easiest way to understand the application. I have also worked on the cloud services where SEEBURGER Business Integration Suite is moving to cloud. I have worked on cloud services where the mapping part is in the cloud itself, along with the connection setup.
report
Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
915,325 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
38%
Wholesaler/Distributor
12%
University
7%
Outsourcing Company
5%
Manufacturing Company
13%
Financial Services Firm
9%
Construction Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise7
Large Enterprise9
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
 

Questions from the Community

What is your experience regarding pricing and costs for Files.com?
My experience with pricing, setup cost, and licensing is that they are up to the mark, but we would be happy if they came down on what they are charging now. As a customer, we always expect a good ...
What needs improvement with Files.com?
There is nothing I wish Files.com did better at this time. There are no needed improvements, even small things or nice-to-have features that I can identify.
What is your primary use case for Files.com?
My main use case for Files.com is that we transfer files from our company to our external customers back and forth. This is our main use, but we also use it internally for transferring files as wel...
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What is your primary use case for SEEBURGER Business Integration Suite?
I have worked around 3.5 years with SEEBURGER Business Integration Suite ( /products/seeburger-business-integration-suite-reviews ). Currently, I am working with WebMethods. Previously, I worked fo...
 

Also Known As

No data available
SEEBURGER BIS
 

Overview

 

Sample Customers

Information Not Available
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about Files.com vs. SEEBURGER Business Integration Suite and other solutions. Updated: September 2026.
915,325 professionals have used our research since 2012.