

Ruckus Wireless and Ubiquiti WLAN compete in the enterprise wireless networking category. Ruckus Wireless seems to hold an advantage due to its advanced features and superior customer service, despite higher costs.
Features: Ruckus Wireless offers BeamFlex adaptive antenna technology, advanced performance in high-density environments, and feature-rich management tools. It enhances user engagement with Ruckus Location-Based Services and provides strong security with Cloudpath solutions. Ubiquiti WLAN provides excellent signal reach and fundamental Wi-Fi capabilities at a lower price, aiming for straightforward deployments.
Room for Improvement: Ruckus Wireless could improve technical support, high costs, and seamless cloud device management. Ubiquiti WLAN lacks advanced features but could enhance stability, documentation, and comprehensive support options.
Ease of Deployment and Customer Service: Ruckus Wireless offers versatile deployment options, including hybrid and cloud solutions, with reliable customer service. However, some users note slower response times after acquisition. Ubiquiti WLAN excels in simplicity and on-premises setup ease but provides limited customer service.
Pricing and ROI: Ruckus Wireless, while more expensive, justifies its cost with a strong feature set and performance, offering good ROI through reduced hardware maintenance. Ubiquiti WLAN is more affordable, with minimal licensing costs, ideal for budget-conscious enterprises but with limited scalability.
I believe that in the coming years, it would be real value for the money.
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
I have communicated with Ruckus Wireless technical support directly for all technical issues.
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
It might struggle in very complex environments with many users.
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
Scalability is a strong point for Ubiquiti Wireless LAN.
Proper connections and cabling are essential for maintaining stability.
It performs well as an access point but is not designed for high-density environments.
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
Sometimes it happens when I see the number of users increasing on one access point, which slows down a little bit, especially when we are having online meetings and teams are communicating over the internet.
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
Capacity has been a concern, especially since I needed to change some of my devices to a 10 gig network due to limitations.
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
Regarding the pricing and licensing of Ruckus Wireless, it's a bit expensive compared to other solutions available in Pakistan.
Ubiquiti is affordable, as it does not require recurring licensing fees.
it is considered medium-priced, suitable for the quality it offers.
Ruckus Wireless has helped improve my organization's connectivity overall because I asked my team to design in the mesh protocol with the layout diagram so that we can have more areas covered with the common details.
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.
| Product | Market Share (%) |
|---|---|
| Ruckus Wireless | 13.2% |
| Ubiquiti WLAN | 5.3% |
| Other | 81.5% |


| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 21 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 9 |
| Large Enterprise | 10 |
Ruckus Wireless is part of Ruckus Networks/Commscope and provides reliable wireless network solutions and services to large venues, schools, hotels, hospitals, malls, and public spaces (and more) worldwide.
Wireless access is an integral necessary part of today’s modern, fast-paced lifestyle. It is essential that dependable, safe wireless capabilities be available in most of today’s largely populated public spaces. Ruckus Wireless is the trusted industry leader in assisting organizations of all sizes to provide wireless access throughout their locations, both inside their physical structures and adjacent open outdoor areas.
Ruckus Wireless empowers users to design and create a wireless network across their organizational space to ensure that wireless coverage is available consistently to anyone who needs it. Ruckus can handle anything from homes and small to medium-sized businesses to hospitals, college campuses, airports, malls, stadiums and more. Ruckus also has excellent options for outdoor wireless networks. Many users choose Ruckus Wireless for broad extensive outdoor use. The solution offers excellent durable outdoor access points and a very robust, super fast, reliable Wi-Fi. Each and every access point is very powerful, and the outdoor access points can be very easily disguised to keep the network secure.
Another strong point is that Ruckus technology is based on frequencies. If there is ever any type of wireless interference, Ruckus Wireless can change frequency automatically so there are never any interruptions. Users also have the option to block outside access points and signals that may interfere with their network and make their network the only one that people can see within the network. Users can additionally whitelist certain networks if desired.
Ruckus uses the latest next-gen Wi-Fi, Wi-Fi 6, ensuring that more devices can be handled with greater speed and continuity. With Ruckus, users have great control over network traffic. They can also allocate the amount of bandwidth network users are granted based on their status - eg., guest, corporate, etc. - and give users priority on the network based on their status. Ruckus also has mesh and beamforming capabilities, which are recognized as a valued feature for many users.
Ruckus Wireless is robust, extremely reliable, very easy to deploy, and offers amazing coverage and rock solid connectivity. It is very easy to add additional access points across the network. Ruckus Wireless is very easy to use and manage using an app on any mobile device.
Reviews from Real Users
A Director Engineering & New Business at a comms service provider says Ruckus “provides superior coverage and is very dependable”
Sintayehu A., Director Of Information Communication Technology at Dire Dawa University, relates that "Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."
Philip S., Independent Consultant - Wireless, says, "The solution is very stable. I've worked with it at a hospital before, where we deployed it all over the hospital. It worked everywhere and continuously worked flawlessly."
UniFi is a revolutionary Wi-Fi system that combines Enterprise performance, unlimited scalability, a central management controller and disruptive pricing.
We monitor all Wireless LAN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.