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Ruckus Wireless vs Ubiquiti WLAN comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.1
Ruckus Wireless delivers high ROI by reducing costs, boosting efficiency, and enhancing connectivity with fewer disruptions.
Sentiment score
1.8
Ubiquiti WLAN offers competitive pricing and ROI, but its performance varies based on design quality and specific needs.
I believe that in the coming years, it would be real value for the money.
CIO at Haier
 

Customer Service

Sentiment score
6.8
Ruckus Wireless support is generally prompt and helpful, but some experience delays and additional costs post-acquisition.
Sentiment score
4.5
Ubiquiti WLAN's customer service is satisfactory but direct technical assistance is often inadequate, with notable self-service resource effectiveness.
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
manager at SSDU Innovations
I have communicated with Ruckus Wireless technical support directly for all technical issues.
CIO at Haier
The problem with Ubiquiti is the lack of a serious reselling chain, as they sell directly to the customer.
Senior Software and Systems Engineer at SAMU.IT
I seldom contact the technical support team as there is comprehensive documentation and FAQs available that help me resolve most issues independently.
Infrastructure Administrator at Aluko & Oyebode
 

Scalability Issues

Sentiment score
5.6
Ruckus Wireless excels in scalability, seamless deployment, flexible licensing, and effective management for diverse enterprise environments.
Sentiment score
7.0
Ubiquiti WLAN is scalable and flexible for SMEs, but faces challenges in very large or dense environments.
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
manager at SSDU Innovations
It might struggle in very complex environments with many users.
Infrastructure Administrator at Aluko & Oyebode
I would assess the scalability feature of Ubiquiti WLAN in accommodating my organization's growth or changing network demands as pretty scalable, warranting a nine out of ten rating.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
Scalability is a strong point for Ubiquiti Wireless LAN.
Senior Software and Systems Engineer at SAMU.IT
 

Stability Issues

Sentiment score
7.0
Ruckus Wireless is praised for its high stability and reliability, maintaining strong connections even in challenging environments.
Sentiment score
7.0
Ubiquiti WLAN is generally stable and reliable but can encounter issues with connection drops, updates, and high-density environments.
Proper connections and cabling are essential for maintaining stability.
Infrastructure Administrator at Aluko & Oyebode
It performs well as an access point but is not designed for high-density environments.
Senior Software and Systems Engineer at SAMU.IT
It does require some maintenance from my side, including troubleshooting and fixing occasionally.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
 

Room For Improvement

Ruckus Wireless faces cost, security, and support issues; users seek improved cloud features, analytics, and performance under load.
Ubiquiti WLAN struggles with manageability, support, and stability, needing enhanced tools, features, and AI for improved performance.
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
manager at SSDU Innovations
Sometimes it happens when I see the number of users increasing on one access point, which slows down a little bit, especially when we are having online meetings and teams are communicating over the internet.
CIO at Haier
This could provide a detailed view of connections and possible disconnections, offering valuable insights for improving Wi-Fi connections.
Senior Software and Systems Engineer at SAMU.IT
Capacity has been a concern, especially since I needed to change some of my devices to a 10 gig network due to limitations.
Chief Digital Officer (CDO) at a insurance company with 201-500 employees
There is room for improvement in providing the flexibility to change the default management VLAN from VLAN one to another for enhanced security.
Infrastructure Administrator at Aluko & Oyebode
 

Setup Cost

Ruckus Wireless is viewed as a premium, reliable investment, with justified costs due to performance and multiple licensing options.
Ubiquiti WLAN offers cost-effective, one-time pricing without recurring fees, providing competitive value compared to pricier alternatives like Aruba.
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
manager at SSDU Innovations
Regarding the pricing and licensing of Ruckus Wireless, it's a bit expensive compared to other solutions available in Pakistan.
CIO at Haier
Ubiquiti is affordable, as it does not require recurring licensing fees.
Infrastructure Administrator at Aluko & Oyebode
it is considered medium-priced, suitable for the quality it offers.
Senior Software and Systems Engineer at SAMU.IT
 

Valuable Features

Ruckus Wireless is lauded for reliability, innovative features, and superior connectivity, offering ease of management and strong performance.
Ubiquiti WLAN offers high security, scalability, user-friendly management, cost-effectiveness, and robust performance with adaptable hybrid environment features.
Ruckus Wireless has helped improve my organization's connectivity overall because I asked my team to design in the mesh protocol with the layout diagram so that we can have more areas covered with the common details.
CIO at Haier
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
manager at SSDU Innovations
The Cloud Key Controller is a valuable feature because it allows me to access the wireless system from the cloud and locally within the same network, enhancing network management.
Infrastructure Administrator at Aluko & Oyebode
I utilize Ubiquiti WLAN unified management system, and it helps streamline network management by making consistent configuration of all my access points and switches.
IT Architect and Consultant at Compuhouse working for SDC and Bernadotte Skolen
The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.
Senior Software and Systems Engineer at SAMU.IT
 

Categories and Ranking

Ruckus Wireless
Ranking in Wireless LAN
2nd
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
105
Ranking in other categories
No ranking in other categories
Ubiquiti WLAN
Ranking in Wireless LAN
7th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Wireless LAN category, the mindshare of Ruckus Wireless is 13.2%, down from 14.3% compared to the previous year. The mindshare of Ubiquiti WLAN is 5.3%, up from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless13.2%
Ubiquiti WLAN5.3%
Other81.5%
Wireless LAN
 

Featured Reviews

QaiserYousaf - PeerSpot reviewer
CIO at Haier
Has delivered strong performance for office connectivity and reduced technical issues
I cannot suggest much for Ruckus Wireless, but I think all the new versions have already incorporated all the improvements that are required in this device. So I cannot suggest something which I believe is already either in process or already been given to the customer. There is something on my mind about how the product could be optimized. The number of users they claim can simultaneously connect to the system actually varies. Sometimes when there's a load of work, even within the range of the concurrent users, we feel that the system is burdened and slows down. Perhaps there is something that can make it work better when there's a high load on that. However, this does not happen frequently. Sometimes it happens when I see the number of users increasing on one access point, which slows down a little bit, especially when we are having online meetings and teams are communicating over the internet. This trouble causes a little bit of irritation to the user, wondering why data downloading or uploading or transferring takes extra time. That is my concern.
Gabriele-Pizzigati - PeerSpot reviewer
Senior Software and Systems Engineer at SAMU.IT
Managing installations through one interface enhances efficiency but AI features improvement
Ubiquiti Wireless LAN is reliable and offers a good quality product. It provides one interface to manage all installations, allowing me to monitor all customers through the same web interface. The web interface in the controller allows for quick configuration of devices with just one click, which is a significant advantage.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Educational Organization
6%
Comms Service Provider
11%
Computer Software Company
10%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise21
Large Enterprise26
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise9
Large Enterprise10
 

Questions from the Community

Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
Is Ubiquiti Wireless better than Ruckus Wireless WAN?
Ubiquiti Wireless is extremely easy to set up and is an excellent option for small businesses, offering enterprise features for a one-time fee and no ongoing licensing fees. Ubiquiti Wireless is ve...
Which is better - Ubiquiti WLAN or Aruba Instant?
We researched Ubiquiti and Aruba when looking for a WLAN solution. Ubiquiti offers good WLAN access both indoors and outdoors. It provides an enterprise-level WIFI while remaining cost-effective. U...
What do you like most about Ubiquiti WLAN?
Anyone can buy the product off the shelf and configure it.
 

Overview

 

Sample Customers

American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
NASCAR Grand-AM, Maritime Parc, Outdoor Music Festival, One Republic Tour, British Armed Forces, Arcadia School District, Bartlett School District, Universidad del Azuay, Estelar Hotels, Intercontinental Bali, Moscow - Enforta, Miami - Sling Broadband, Manhattan - MST, Ecuador - Aire.EC
Find out what your peers are saying about Ruckus Wireless vs. Ubiquiti WLAN and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.