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Expel vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Expel
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
SOC as a Service (4th), Managed Detection and Response (MDR) (15th)
SentinelOne Singularity Ide...
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Vulnerability Management (21st), Advanced Threat Protection (ATP) (14th), Threat Deception Platforms (1st), Identity Threat Detection and Response (ITDR) (5th)
 

Mindshare comparison

Expel and SentinelOne Singularity Identity aren’t in the same category and serve different purposes. Expel is designed for Managed Detection and Response (MDR) and holds a mindshare of 1.9%, up 1.8% compared to last year.
SentinelOne Singularity Identity, on the other hand, focuses on Vulnerability Management, holds 0.9% mindshare, up 0.5% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Expel1.9%
SentinelOne Wayfinder Threat Detection and Response7.2%
CrowdStrike Falcon Complete MDR6.0%
Other84.9%
Managed Detection and Response (MDR)
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Identity0.9%
Wiz5.0%
Qualys VMDR4.2%
Other89.9%
Vulnerability Management
 

Featured Reviews

reviewer2578461 - PeerSpot reviewer
MDR Specialist at a tech services company with 201-500 employees
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.
Roftiel Constantine - PeerSpot reviewer
Global Chief Information Security Officer at Barry-Wehmiller
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"The effectiveness of their AI and behavioral analysis helps mitigate zero-day activities and detect new threats."
"One of the top things we're interested in is cloud protection."
"Behind the scenes, SentinelOne has real people who evaluate problems and mark them as false positives. That's what I find most helpful."
"SentinelOne stands out due to its AI capabilities, which lead to excellent prevention."
"They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it."
"The AI-based detection, scanning, prevention and mitigation features are the most valuable features."
 

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"Our engineers are dealing with issues to add exclusions to the antivirus for custom applications."
"Agent connectivity can be improved, as it is one aspect of the product with certain shortcomings."
"I don't like SentinelOne's reporting tools. Their reports seem fine theoretically, but the issue is the sample size. For example, it will report that there were four incidents, and that equals 25 percent fewer incidents compared to the previous months. It would be a great improvement if I could expand the range to see reports for the last six months, but it's always one month. That would be an easy thing for them to resolve."
"The primary reason for this discontent is that we frequently encounter performance issues with our servers."
"There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies. Further development is anticipated to continue enhancing the solution."
"Support could be faster. They need a faster response time."
"The UI can be more user-friendly."
"To enhance our already strong partnership with SentinelOne, we should focus on improving collaboration."
 

Pricing and Cost Advice

Information not available
"There is a need to make yearly payments towards the licensing charges associated with the product...I think the prices associated with the product are okay and it is not too expensive."
"SentinelOne Singularity Identity's pricing is cheaper than CrowdStrike and is really good."
"Ideally, I would like SentinelOne to lower their prices a little bit."
"As a SentinelOne partner, we offer competitive pricing on comprehensive packages that include the SentinelOne license, our management services, and a proof-of-concept to ensure the technology meets your needs."
"Their pricing has been fair, especially in the current market, and they haven't excessively increased prices at renewal times like many vendors do."
"Its price is a little bit high. It is a nice product, but it comes at a cost. Compared to other products, it is not cheap, but you sometimes have to pay for the value you get. It is not cheap, but it is worth it."
"The pricing is a bit high."
"Compared to competitors, it's well-priced for the quality offered, and I don't see anyone surpassing them in that regard."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Construction Company
10%
Retailer
8%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity tool uses its own credential in the record features.
What is your primary use case for SentinelOne Singularity Identity?
One of the main use cases I describe is that we face lateral movement in our customer's server side. The customer is using 50 or more servers for the news channel, Daily Thanthi. Among those, one s...
 

Also Known As

Workbench, Expel SOC-as-a-Service
No data available
 

Overview

 

Sample Customers

Amanda Fennell CSO
Information Not Available
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