We performed a comparison between ESET Endpoint Security and Trend Micro Deep Security based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"The most valuable feature is signature-based malware detection."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"We found the initial setup to be very straightforward."
"The most valuable feature in ESET Endpoint Security is the game mode to restrict notifications."
"The pricing is good."
"I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"The most valuable thing for me is that when I'm using the internet and I reach some site that isn't so secure, or isn't recommended because they don't have a good reputation, ESET will notify me."
"If it detects ransomware or something, it can isolate that computer."
"It's easy to use and the interface is simple."
"Deep Security is a good product for managing a few servers."
"DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good."
"The performance is good."
"We find that their technical support team is always accessible and willing to assist."
"It provides security and protection. The endpoint firewall is valuable."
"Support and threat prevention are the most valuable features of this solution."
"Some of the main features of this solution are it is reliable and can be used in small to large size businesses."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The GUI needs improvement, it's not good."
"It could be improved in connection with artificial intelligence and IoT."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"The proactive feature is excellent, but I do not believe ESET will make any changes to this feature in the future."
"In the future, a cloud version of the solution would be great."
"After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"They can improve ransomware protection, and there should be cloud sandboxing for Mac."
"There are some complexities if you want to manipulate the software."
"They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events. Even though it has already got AI, but it is quite a different thing. So, they still have room to improve on the EDR part. This is one small piece that they need to improve. Otherwise, it is just fine."
"Some of the reporting and integrations could be more robust."
"The setup is fairly complex. The deployment took around two months."
"I would like to see XDR features and endpoint sensor become available."
"What this product lacks at this stage is the ability to have automated workbooks to do the response. At this stage, the response is more manual, and it is not automated. If there is a response functionality in Deep Security, similar to what we have in EDR these days, to automatically respond to some of the threats, it would be cool. So, we'd like to have an automated response. There should be a response functionality."
"Their support should be improved. We need support in the UAE, but it is always going to some other country or region, and the time schedule is not suitable for us."
"The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."
"I would like to see an EDR function for the servers, as that would be useful for us."
"Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."
Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.
In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.
Key Capabilities of Cisco Secure Endpoint
Reviews from Real Users
Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.
Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
ESET Endpoint Security is a comprehensive multilayered solution, combining machine learning and human expertise to deliver the ultimate in protection. The solution is deployed on endpoint devices to prevent file-based malware attacks, detect malicious activity, and provide the investigation and remediation capabilities needed to respond to dynamic security incidents and alerts.
The technology, which is based in 30+ years of research and innovation, is constantly adjusting and changing to provide the best balance of detection, low false positives and performance.
ESET endpoint protection products support all OSes including Windows, macOS, Linux and Android.
Trend Micro Deep Security is a powerful server security solution for physical, virtual, and cloud servers. It protects data centers and cloud operations from breaches and business disruptions without making use of emergency patching. This centrally managed platform ensures regulatory compliance and speeds up the return on investment (ROI) for virtualization and cloud initiatives.
Trend Micro Deep Security is offered as software or as a service. The solution includes integrated modules such as anti-malware, web reputation, firewall, intrusion prevention, integrity monitoring, and log inspection. Trend Micro Deep Security is a single, multifunction agent that can be deployed across all settings and streamlines security operations by providing a single management dashboard for all capabilities.
Trend Micro Deep Security works with cloud systems including Amazon Web Services (AWS), Microsoft Azure, and VMware vCloud Air to extend data center security standards to cloud-based applications.
Trend Micro Deep Security Features
Trend Micro Deep Security has many valuable key features. Some of the most useful ones include:
Reviews from Real Users
Trend Micro Deep Security stands out among its competitors for a number of reasons. Two major ones are its robust data and loss prevention feature and its patch management, which saves users money. PeerSpot users take note of the advantages of these features in their reviews:
One PeerSpot reviewer, a Senior Security Advisor at a healthcare company, writes, “DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.”
Nadeem S., CEO at Haniya Technologies, notes of the solution, “Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost.”
ESET Endpoint Security is ranked 15th in EPP (Endpoint Protection for Business) with 45 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 27 reviews. ESET Endpoint Security is rated 8.4, while Trend Micro Deep Security is rated 8.4. The top reviewer of ESET Endpoint Security writes "Good at detecting potentially dangerous websites, but the alerts can be confusing at times". On the other hand, the top reviewer of Trend Micro Deep Security writes "Scalable and secure with an easy initial setup". ESET Endpoint Security is most compared with Microsoft Defender for Endpoint, SentinelOne, Sophos Intercept X, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Carbon Black CB Defense.
We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.